{"schemaVersion":"jobsearcher.job.v1","id":"2869dfd7e2ccca8c98f52c8d","url":"https://jobsearcher.com/jobs/2869dfd7e2ccca8c98f52c8d","canonicalUrl":"https://jobsearcher.com/jobs/2869dfd7e2ccca8c98f52c8d","title":"Call Center Representative / Outbound Appointment Setter","description":"At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!\n\n*MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*\n\nAbout the Role:\n\nThe Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours*\n\nJob Duties & Responsibilities:\nResponsible for engaging with prospective clients with the goal of setting appointments for the sales team\nBe a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients\nHandle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments\nFollow the designated sales process for appointment setting including confirming full and accurate client information\nEnsure all activity and information is accurately logged in CRM\nProvide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts\nSkills & Qualifications:\nPrior experience in a multi-product sales environment preferred\nBackground in home improvement inside sales strongly desired\nHigh School diploma or equivalent required\n1+ year of call center experience required\nExperience with Lead Perfection CRM a plus\nMust be able to work independently in a fast-paced environment\nExcellent phone and communication skills\nBe energetic and have a positive attitude\nMust be task oriented and driven to meet and exceed goals\nBenefits:\nFull-time W2 employment with competitive pay and several bonus opportunities\nComprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match\nPaid Time Off including paid holidays and your birthday off!\nFlexible remote schedule with weekend availability\nOngoing training to grow your skills\nWork in a supportive, award-winning company that values people and performance\nWhy Work at Bath & Cabinet Experts?\n\nBath & Cabinet Experts specializes in transforming bathrooms and kitchens through premium remodeling solutions. Founded in 2019 in Indianapolis, we are the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. Since then, we've expanded into nine markets across the Midwest and continue to grow each year.\n\nIn addition to bath remodeling, we've launched Cabinet Experts, our kitchen cabinet refacing division, bringing homeowners the same high-quality craftsmanship and customer experience we're known for.\n\nWhen you join Bath & Cabinet Experts, you're joining one of the fastest-growing and most respected home improvement companies in the Midwest.\n\nOur Achievements\n#3 Top Workplace in Cincinnati\n#5 Top Workplace in Indianapolis\n#6 Top Workplace in Cleveland\n7-Time Top Workplace Award Winner\n⭐ Nearly 5,000 customer reviews with a 4.9-star rating\n❤️ More than $200,000 donated to local children's hospitals and charitable organizations\n\nOur Top Workplace recognition is especially meaningful because it's based entirely on feedback from our employees. We're committed to creating an environment where people feel valued, supported, and empowered to grow their careers while making a positive impact on our customers and communities.\n\nIf you're looking for more than just a job—and want to build a career with an award-winning company that invests in its people—we'd love to meet you.\n\nKeywords: Call Center Representative, Appointment Setter, Appointment Scheduling, Inbound Calls, Outbound Calling, High-Volume Call Environment, Customer Service, Customer Engagement, Lead Generation, Lead Qualification, Telemarketing, Inside Sales, Phone Sales, Prospecting, Top Workplace, Career Growth, Award-Winning Workplace","company":"Bath","rawCompany":"bath","city":"Lockport","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-09-11T11:25:03.129Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"236118","title":"Residential Remodelers","slug":"residential-remodelers"},{"code":"449129","title":"All Other Home Furnishings Retailers","slug":"all-other-home-furnishings-retailers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Representative / Outbound Appointment Setter","description":"At Bath & Cabinet Experts, our Call Center Representatives get the chance to take the first step in their sales career, develop their sales and marketing skills, and join a top-performing sales and marketing team. If you are looking to join a rapidly growing company that delivers best in industry service and a best-in-class employee experience, this opportunity is for you!\n\n*MUST HAVE PREVIOUS HOME IMPROVEMENT EXPERIENCE IN A CALL CENTER SETTING TO BE CONSIDERED*\n\nAbout the Role:\n\nThe Call Center Representative is responsible for creating positive customer experiences to drive sales and promote the Bath & Cabinet Experts brands. The ideal candidate is energetic, enjoys phone-based interactions, can drive a conversation effectively, and delivers exceptional customer service. This is a full-time, remote position that offers flexible scheduling with weekend availability required. *Candidates must be available to work during Eastern Standard Time hours*\n\nJob Duties & Responsibilities:\nResponsible for engaging with prospective clients with the goal of setting appointments for the sales team\nBe a subject matter expert and be able to communicate the value of company products and services to help educate prospective clients\nHandle a high volume of inbound/outbound calls and meet performance goals of converting calls to appointments\nFollow the designated sales process for appointment setting including confirming full and accurate client information\nEnsure all activity and information is accurately logged in CRM\nProvide a high level of customer service to ensure each prospective client and potential customer has a positive experience with Bath & Cabinet Experts\nSkills & Qualifications:\nPrior experience in a multi-product sales environment preferred\nBackground in home improvement inside sales strongly desired\nHigh School diploma or equivalent required\n1+ year of call center experience required\nExperience with Lead Perfection CRM a plus\nMust be able to work independently in a fast-paced environment\nExcellent phone and communication skills\nBe energetic and have a positive attitude\nMust be task oriented and driven to meet and exceed goals\nBenefits:\nFull-time W2 employment with competitive pay and several bonus opportunities\nComprehensive benefits package: Medical, Dental, Vision, Life Insurance, and 401(k) with up to 4% company match\nPaid Time Off including paid holidays and your birthday off!\nFlexible remote schedule with weekend availability\nOngoing training to grow your skills\nWork in a supportive, award-winning company that values people and performance\nWhy Work at Bath & Cabinet Experts?\n\nBath & Cabinet Experts specializes in transforming bathrooms and kitchens through premium remodeling solutions. Founded in 2019 in Indianapolis, we are the exclusive Jacuzzi Bath Remodel dealer for Indiana, Ohio, and Kentucky. Since then, we've expanded into nine markets across the Midwest and continue to grow each year.\n\nIn addition to bath remodeling, we've launched Cabinet Experts, our kitchen cabinet refacing division, bringing homeowners the same high-quality craftsmanship and customer experience we're known for.\n\nWhen you join Bath & Cabinet Experts, you're joining one of the fastest-growing and most respected home improvement companies in the Midwest.\n\nOur Achievements\n#3 Top Workplace in Cincinnati\n#5 Top Workplace in Indianapolis\n#6 Top Workplace in Cleveland\n7-Time Top Workplace Award Winner\n⭐ Nearly 5,000 customer reviews with a 4.9-star rating\n❤️ More than $200,000 donated to local children's hospitals and charitable organizations\n\nOur Top Workplace recognition is especially meaningful because it's based entirely on feedback from our employees. We're committed to creating an environment where people feel valued, supported, and empowered to grow their careers while making a positive impact on our customers and communities.\n\nIf you're looking for more than just a job—and want to build a career with an award-winning company that invests in its people—we'd love to meet you.\n\nKeywords: Call Center Representative, Appointment Setter, Appointment Scheduling, Inbound Calls, Outbound Calling, High-Volume Call Environment, Customer Service, Customer Engagement, Lead Generation, Lead Qualification, Telemarketing, Inside Sales, Phone Sales, Prospecting, Top Workplace, Career Growth, Award-Winning Workplace","datePosted":"2026-09-11T11:25:03.129Z","dateModified":"2026-09-11T11:25:03.129Z","hiringOrganization":{"@type":"Organization","name":"Bath","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Lockport","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2869dfd7e2ccca8c98f52c8d"},"url":"https://jobsearcher.com/jobs/2869dfd7e2ccca8c98f52c8d"}}