PROGRAM COORDINATOR

We’re Hiring at RHD! Program Coordinator $27/hr Program: IDD Location: New Castle County Status: Full-Time - 40 hours Schedule:    ABOUT THE ROLE The Program Coordinator is responsible for overseeing the daily operations of one or more non‑residential program sites serving adults with intellectual and developmental disabilities. This role ensures a safe, supportive, and person‑centered environment that promotes wellness, empowerment, and meaningful participation for the individuals served. The Program Manager provides leadership to staff, ensures services align with Individual Support Plans (ISPs), and models professionalism, accountability, and commitment to organizational values. RESPONSIBILITIES Leadership & Staff Oversight Provide day‑to‑day supervision, guidance, coaching, and support to program staff. Train, mentor, and develop staff, addressing performance issues and identifying opportunities for growth. Assist with interviewing and onboarding new staff. Manage staff schedules, including coverage for call‑outs, no‑shows, and time‑off requests. Participate in planning meetings and interdisciplinary team meetings for participants. Program & Service Delivery Ensure services are delivered in accordance with Individual Support Plans (ISPs). Provide ongoing, hands‑on program support to staff and participants. Develop, coordinate, and oversee monthly consumer activities and community engagement opportunities. Respond appropriately to crisis situations, including notifying appropriate personnel and completing incident reports. Report medical or health‑related concerns promptly to the appropriate medical or clinical contacts. Administrative & Site Management Monitor, manage, and reconcile site and consumer-related expenditures. Oversee the upkeep, maintenance, and safety of program sites and vehicles; report needed repairs or safety concerns. Ensure required documentation is completed accurately and on time. Communicate documentation issues, concerns, or trends to leadership. Participate in quality assurance and compliance activities. Perform other duties as assigned to support program operations. REQUIREMENTS High School Diploma or equivalent. Minimum of 2 years of supervisory experience. At least 5 years of experience working with adults with disabilities. Demonstrated knowledge of applicable regulations, program policies, and organizational values. Basic computer and internet skills, including email, timekeeping systems, and electronic documentation. Valid driver’s license and access to a personal vehicle with state‑minimum insurance coverage. Ability to pass required employment screenings, including background and FBI clearances when applicable. Ability to meet the physical demands of the role, including standing, walking, lifting, bending, and use of hands. ADDITIONAL QUALIFICATIONS Experience or specialization in one or more of the following areas: Competitive integrated employment Self‑employment (artisan/maker or urban agriculture) Community participation supports Strong leadership, organizational, and problem‑solving skills. Ability to manage multiple priorities in a fast‑paced environment. Flexibility to work varied schedules, including evenings, weekends, and different locations, as needed. Commitment to teamwork, continuous learning, and person‑centered services. BENEFITS Full-time employees are eligible to Medical, Dental, and Vision benefits 401k, Life, Disability Insurance Generous Paid Time Off (PTO) Paid Training, Career Advancement DailyPay - A benefit that allows you to access your pay when you need it HSA, FSA Life Assistance Program A Great Team Environment Competitive Wages Wellness Program ABOUT APIS AND THE AFFILIATE APIS Apis Services, Inc. (a wholly owned subsidiary of Inperium, Inc.) provides a progressive platform for delivering Shared Services to Inperium and its Constellation of affiliate companies. Allowing these entities to advance their mission and vision. By exploring geographical program expansion and focusing on quality outcome measures to create cost savings that result in reinvestment into the organization's stakeholders through capacity creation and employee compensation betterment. Apis Services, Inc. and affiliates provide equal employment opportunities for all employees and applicants for employment in compliance with all federal and all applicable state and local laws and regulations, including nondiscrimination in hiring and employment. All employment decisions are made without regard to race, color, religion, gender, national origin, ancestry, age, sexual orientation, gender identity and expression, disability, genetic information, marital status, pregnancy/childbirth, veteran status or any other basis protected by law. This policy of non-discrimination and equal employment opportunities extends to every phase and aspect of hiring and employment. RESOURCES FOR HUMAN DEVELOPMENT (RHD) RHD is an affiliate of APIS Services, Inc. RHD/'Community Choices' and RHD/'Mainstay Delaware' are both programs that provide a wide range of residential options, non-traditional day programming, consultative nursing and behavioral services, and other support services to support individuals with developmental and other disabilities achieve their personal goals by expanding their horizons and opportunities in the community. Our program goals and implementation strategies of delivering quality services are based on Person-Centered Planning, safe community inclusion and participation, improving life skills, self-independence and sufficiency.