{"schemaVersion":"jobsearcher.job.v1","id":"2812da1709953a52debe8650","url":"https://jobsearcher.com/jobs/2812da1709953a52debe8650","canonicalUrl":"https://jobsearcher.com/jobs/2812da1709953a52debe8650","title":"Enterprise Workflow Architect","description":"About PackageX\nPackageX is building the Physical Logistics Execution Platform for enterprise teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments.\nOur platform uses Vision AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the point of work, creating trusted evidence of what happened across their operations.\nOur operating model is simple: Execution. Verification. Evidence.\nRole Overview\nPackageX is looking for an Enterprise Workflow Architect to work directly with customers, prospects, sales, product, engineering, AI, and implementation teams to understand complex physical operations, design PackageX workflows, and implement solutions that work in real customer environments.\nThis role is similar to a Field Deployment Engineer / FDE, but focused on enterprise workflow design, solution configuration, customer operations, technical implementation, and go-live success.\nThe Enterprise Workflow Architect gets involved during the pre-sales solution design stage and stays involved through pilot, implementation, testing, rollout, and go-live. This person becomes a technical point of contact for customers, helping translate operational needs into working PackageX solutions and ensuring the solution is configured, validated, and ready for real-world use.\nThe Enterprise Workflow Architect will work with customers to understand how their operations actually run across manufacturing sites, distribution centers, warehouses, retail locations, and other logistics-heavy environments. This person will map workflows, design solutions, configure the PackageX platform, support pilots, test workflows, troubleshoot issues, and help get customers live.\nThis is a customer-facing, technical, operational, and hands-on role. The right person can go from a warehouse floor conversation to a VP Operations meeting to configuring a workflow inside the platform to working with product or engineering on a technical gap.\nThis is not a pure pre-sales role and not a pure solution design role. This person builds solutions and makes them happen.\nWhat You’ll Own\nCustomer workflow discovery.\nPre-sales solution design and technical workflow support.\nProcess mapping across physical operations.\nCurrent-state and future-state workflow design.\nSolution and workflow architecture.\nPackageX workflow configuration.\nHands-on implementation of customer workflows.\nPilot setup, testing, validation, and rollout support.\nCustomer technical point-of-contact responsibilities during solution design, implementation, and go-live.\nTime-to-go-live improvement for assigned customer implementations.\nCustomer requirements translation into working platform solutions.\nWorkflow documentation and configuration logic.\nWorkflow QA, testing, and implementation readiness.\nInternal solution handoffs to product, engineering, AI, and implementation teams.\nIdentification of reusable workflow patterns.\nSupport for strategic demos, pilots, readouts, and enterprise rollouts.\nCustomer-facing solution design and implementation conversations.\nWhat You’ll Do\nJoin customer and prospect conversations during pre-sales to understand real operational workflows.\nTravel to customer sites for discovery, workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities.\nMap current-state and future-state processes.\nTranslate customer workflows into PackageX platform configurations.\nConfigure workflows, rules, forms, logic, automations, and solution components inside the platform.\nSupport discovery, solution design, demos, pilots, and technical validation.\nHelp implement pilots and customer rollouts from design through go-live.\nServe as a technical point of contact for customers during solution design, implementation, testing, and go-live.\nTest workflows before customer deployment.\nTroubleshoot configuration, workflow, data, integration, and operational issues.\nPartner with implementation leaders to create cleaner post-sales execution and handoffs.\nWork with product, engineering, and AI teams to identify reusable platform patterns.\nDocument workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions.\nIdentify gaps between customer needs and current platform capabilities.\nHelp determine what should be configured, automated, productized, escalated, or solved manually.\nSupport strategic accounts where deeper workflow thinking and hands-on solution building are needed.\nHelp build repeatable workflow playbooks by industry and use case.\nHow This Role Works With Implementation Leadership\nThe Enterprise Workflow Architect is responsible for designing, configuring, and helping implement the customer solution from pre-sales solution design through go-live.\nThe implementation leader is responsible for managing the overall implementation motion, customer cadence, timelines, risks, adoption, value realization, and stakeholder alignment.\nThese two roles work closely together: one makes sure the solution is built correctly, and the other makes sure the customer implementation runs successfully.\nWhat Success Looks Like\nWithin the first 90 days:\nStrategic customer workflows are documented clearly before implementation.\nCustomer workflows are being configured and tested inside the PackageX platform.\nPilots and rollouts move faster because workflow design, configuration, and implementation gaps are addressed earlier.\nTime-to-go-live is tracked and improved for assigned implementations.\nCustomers have a clear technical point of contact during solution design, implementation, testing, and go-live.\nSales and implementation teams have cleaner handoffs.\nCustomer requirements are translated into working platform solutions.\nReusable workflow patterns are identified across accounts.\nImplementation gaps are reduced because assumptions are clarified before build.\nProduct and engineering teams receive clearer, better-scoped workflow inputs.\nStrategic discovery, demos, pilots, readouts, and rollouts are better supported.\nCustomer workflow knowledge becomes more structured, repeatable, and actionable.\nIdeal Background\n5–8+ years in solutions architecture, enterprise implementation, workflow design, technical consulting, field deployment, product consulting, business systems consulting, or hands-on solution engineering.\nExperience working directly with enterprise customers.\nExperience configuring or implementing enterprise software platforms.\nExperience supporting customers from solution design through go-live.\nStrong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies.\nComfortable with APIs, integrations, enterprise systems, configuration logic, workflow automation, and technical documentation.\nAble to understand customer operations and translate them into working system or workflow design.\nStrong communication skills with both business and technical stakeholders.\nComfortable being on customer sites for discovery, workflow mapping, readouts, pilots, and go-live support.\nComfortable in ambiguous environments.\nAble to create structure from messy customer requirements.\nStrong curiosity about logistics, supply chain, manufacturing, warehousing, retail, and physical operations.\nBonus Points\nExperience with logistics, supply chain, manufacturing, warehouse operations, 3PL, distribution, retail operations, or field operations.\nExperience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems.\nExperience with AI, computer vision, workflow automation, robotics, IoT, or physical operations technology.\nExperience in FDE, field deployment, solution engineering, technical implementation, or hands-on platform configuration roles.\nExperience supporting enterprise pilots, demos, implementations, readouts, and rollouts.\nExperience turning custom customer needs into repeatable product or workflow patterns.\nKey Traits\nCustomer-facing but hands-on.\nTechnical, structured, and operational.\nStrong workflow and systems thinker.\nAble to simplify complex workflows.\nComfortable configuring and testing solutions.\nComfortable being in the field with customers.\nComfortable with ambiguity.\nGood at asking clarifying questions.\nStrong documentation discipline.\nAble to work across sales, product, engineering, AI, and implementation.\nUnderstands the difference between customer request, workflow need, product gap, configuration detail, and implementation risk.\nLow ego, high ownership.\nProactive and detail-oriented.\nBuilder mentality.\nStrong bias toward getting customers live.\nCompensation\nTarget base salary: $150K–$175K, depending on experience.\nThis role may include a performance-based bonus tied to implementation success, time-to-go-live, customer technical satisfaction, workflow quality, strategic account support, pilot execution, and successful rollout outcomes.\nExpected total compensation range: $165K–$200K OTE for strong performance.\nReporting\nReports to: Chief Technology & AI Officer.\nWorks closely with sales, implementation, product, engineering, AI, and customer-facing teams.\nTravel\nThis role requires travel to customer sites for discovery, workflow mapping, operational walkthroughs, pilot support, readouts, implementation activities, and go-live support.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","company":"Packagex","rawCompany":"packagex","city":"Remote","state":"OR","isRemote":false,"isActive":false,"createdAt":"2026-08-03T20:13:38.676Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"13-1199.00","title":"Business Operations Specialists, All Other","slug":"business-operations-specialists-all-other"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Enterprise Workflow Architect","description":"About PackageX\nPackageX is building the Physical Logistics Execution Platform for enterprise teams operating across manufacturing sites, distribution centers, warehouses, retail locations, and logistics-heavy environments.\nOur platform uses Vision AI, workflow automation, mobile execution, and integrations to help companies digitize, execute, and verify physical operations at the point of work, creating trusted evidence of what happened across their operations.\nOur operating model is simple: Execution. Verification. Evidence.\nRole Overview\nPackageX is looking for an Enterprise Workflow Architect to work directly with customers, prospects, sales, product, engineering, AI, and implementation teams to understand complex physical operations, design PackageX workflows, and implement solutions that work in real customer environments.\nThis role is similar to a Field Deployment Engineer / FDE, but focused on enterprise workflow design, solution configuration, customer operations, technical implementation, and go-live success.\nThe Enterprise Workflow Architect gets involved during the pre-sales solution design stage and stays involved through pilot, implementation, testing, rollout, and go-live. This person becomes a technical point of contact for customers, helping translate operational needs into working PackageX solutions and ensuring the solution is configured, validated, and ready for real-world use.\nThe Enterprise Workflow Architect will work with customers to understand how their operations actually run across manufacturing sites, distribution centers, warehouses, retail locations, and other logistics-heavy environments. This person will map workflows, design solutions, configure the PackageX platform, support pilots, test workflows, troubleshoot issues, and help get customers live.\nThis is a customer-facing, technical, operational, and hands-on role. The right person can go from a warehouse floor conversation to a VP Operations meeting to configuring a workflow inside the platform to working with product or engineering on a technical gap.\nThis is not a pure pre-sales role and not a pure solution design role. This person builds solutions and makes them happen.\nWhat You’ll Own\nCustomer workflow discovery.\nPre-sales solution design and technical workflow support.\nProcess mapping across physical operations.\nCurrent-state and future-state workflow design.\nSolution and workflow architecture.\nPackageX workflow configuration.\nHands-on implementation of customer workflows.\nPilot setup, testing, validation, and rollout support.\nCustomer technical point-of-contact responsibilities during solution design, implementation, and go-live.\nTime-to-go-live improvement for assigned customer implementations.\nCustomer requirements translation into working platform solutions.\nWorkflow documentation and configuration logic.\nWorkflow QA, testing, and implementation readiness.\nInternal solution handoffs to product, engineering, AI, and implementation teams.\nIdentification of reusable workflow patterns.\nSupport for strategic demos, pilots, readouts, and enterprise rollouts.\nCustomer-facing solution design and implementation conversations.\nWhat You’ll Do\nJoin customer and prospect conversations during pre-sales to understand real operational workflows.\nTravel to customer sites for discovery, workflow mapping, operational walkthroughs, pilot support, readouts, and go-live activities.\nMap current-state and future-state processes.\nTranslate customer workflows into PackageX platform configurations.\nConfigure workflows, rules, forms, logic, automations, and solution components inside the platform.\nSupport discovery, solution design, demos, pilots, and technical validation.\nHelp implement pilots and customer rollouts from design through go-live.\nServe as a technical point of contact for customers during solution design, implementation, testing, and go-live.\nTest workflows before customer deployment.\nTroubleshoot configuration, workflow, data, integration, and operational issues.\nPartner with implementation leaders to create cleaner post-sales execution and handoffs.\nWork with product, engineering, and AI teams to identify reusable platform patterns.\nDocument workflow requirements, assumptions, dependencies, configuration logic, and implementation decisions.\nIdentify gaps between customer needs and current platform capabilities.\nHelp determine what should be configured, automated, productized, escalated, or solved manually.\nSupport strategic accounts where deeper workflow thinking and hands-on solution building are needed.\nHelp build repeatable workflow playbooks by industry and use case.\nHow This Role Works With Implementation Leadership\nThe Enterprise Workflow Architect is responsible for designing, configuring, and helping implement the customer solution from pre-sales solution design through go-live.\nThe implementation leader is responsible for managing the overall implementation motion, customer cadence, timelines, risks, adoption, value realization, and stakeholder alignment.\nThese two roles work closely together: one makes sure the solution is built correctly, and the other makes sure the customer implementation runs successfully.\nWhat Success Looks Like\nWithin the first 90 days:\nStrategic customer workflows are documented clearly before implementation.\nCustomer workflows are being configured and tested inside the PackageX platform.\nPilots and rollouts move faster because workflow design, configuration, and implementation gaps are addressed earlier.\nTime-to-go-live is tracked and improved for assigned implementations.\nCustomers have a clear technical point of contact during solution design, implementation, testing, and go-live.\nSales and implementation teams have cleaner handoffs.\nCustomer requirements are translated into working platform solutions.\nReusable workflow patterns are identified across accounts.\nImplementation gaps are reduced because assumptions are clarified before build.\nProduct and engineering teams receive clearer, better-scoped workflow inputs.\nStrategic discovery, demos, pilots, readouts, and rollouts are better supported.\nCustomer workflow knowledge becomes more structured, repeatable, and actionable.\nIdeal Background\n5–8+ years in solutions architecture, enterprise implementation, workflow design, technical consulting, field deployment, product consulting, business systems consulting, or hands-on solution engineering.\nExperience working directly with enterprise customers.\nExperience configuring or implementing enterprise software platforms.\nExperience supporting customers from solution design through go-live.\nStrong understanding of operational workflows, systems, data flows, integrations, and implementation dependencies.\nComfortable with APIs, integrations, enterprise systems, configuration logic, workflow automation, and technical documentation.\nAble to understand customer operations and translate them into working system or workflow design.\nStrong communication skills with both business and technical stakeholders.\nComfortable being on customer sites for discovery, workflow mapping, readouts, pilots, and go-live support.\nComfortable in ambiguous environments.\nAble to create structure from messy customer requirements.\nStrong curiosity about logistics, supply chain, manufacturing, warehousing, retail, and physical operations.\nBonus Points\nExperience with logistics, supply chain, manufacturing, warehouse operations, 3PL, distribution, retail operations, or field operations.\nExperience with WMS, TMS, ERP, NetSuite, AS400, SAP, Oracle, Manhattan, Blue Yonder, or similar systems.\nExperience with AI, computer vision, workflow automation, robotics, IoT, or physical operations technology.\nExperience in FDE, field deployment, solution engineering, technical implementation, or hands-on platform configuration roles.\nExperience supporting enterprise pilots, demos, implementations, readouts, and rollouts.\nExperience turning custom customer needs into repeatable product or workflow patterns.\nKey Traits\nCustomer-facing but hands-on.\nTechnical, structured, and operational.\nStrong workflow and systems thinker.\nAble to simplify complex workflows.\nComfortable configuring and testing solutions.\nComfortable being in the field with customers.\nComfortable with ambiguity.\nGood at asking clarifying questions.\nStrong documentation discipline.\nAble to work across sales, product, engineering, AI, and implementation.\nUnderstands the difference between customer request, workflow need, product gap, configuration detail, and implementation risk.\nLow ego, high ownership.\nProactive and detail-oriented.\nBuilder mentality.\nStrong bias toward getting customers live.\nCompensation\nTarget base salary: $150K–$175K, depending on experience.\nThis role may include a performance-based bonus tied to implementation success, time-to-go-live, customer technical satisfaction, workflow quality, strategic account support, pilot execution, and successful rollout outcomes.\nExpected total compensation range: $165K–$200K OTE for strong performance.\nReporting\nReports to: Chief Technology & AI Officer.\nWorks closely with sales, implementation, product, engineering, AI, and customer-facing teams.\nTravel\nThis role requires travel to customer sites for discovery, workflow mapping, operational walkthroughs, pilot support, readouts, implementation activities, and go-live support.\n\nWe may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. These tools assist our recruitment team but do not replace human judgment. Final hiring decisions are ultimately made by humans. If you would like more information about how your data is processed, please contact us.","datePosted":"2026-08-03T20:13:38.676Z","dateModified":"2026-08-03T20:13:38.676Z","hiringOrganization":{"@type":"Organization","name":"Packagex","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Remote","addressRegion":"OR","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2812da1709953a52debe8650"},"url":"https://jobsearcher.com/jobs/2812da1709953a52debe8650"}}