Receptionist

Title: Receptionist/Directory Assistant Duration: 12 Months (Contract to hire)Location: Portland, OR 97214Working hours: 7-4pmGeneral computer proficiency: Microsoft Office or similar. Comfort learning new software and services.Job DescriptionExperience Level: 10+ yearsWhat is this position about?As the first point of contact for employees, visitors, and vendors, you help create a welcoming, safe, and well-run workplace experience. This onsite role supports front desk operations, employee engagement, meetings and events, workplace administration, and day-to-day site coordination. Success in this role requires strong customer service, organization, communication, and the ability to manage multiple priorities in a fast-paced office environment.What will you do?Front Desk & Workplace Operations:Provide continuous coverage for the front desk and serve as the primary point of contact for employees, visitors, and vendorsCoordinate visitor access, badge creation, and security protocols in partnership with onsite and remote security teamsRoute inquiries, issues, and deliveries to the appropriate teams or employeesSupport workplace requests, tickets, and general site operationsMaintain visitor security procedures, including visitor log compliance and creation and distribution of security badgesPartner closely with onsite security to support reception coverage and building securityEmployee Experience & Engagement:Plan and coordinate site activities, events, and engagement programsManage weekly site meals for 100+ attendees, including ordering, logistics, and budget trackingCreate and distribute site communications (announcements, event promotions, updates)Foster a sense of community and participation across the officeProvide concierge-level support for meetings and events, including executive and high-visibility sessionsSet up and reset rooms and furniture, coordinate layout changes, and ensure readiness of spacesPartner with Workplace and AV teams to support successful event executionAdministration & Reporting:Support purchasing activities, including P-Card transactions, invoice tracking, and expense reconciliationTrack and report on site metrics (headcount, events, tickets, and usage)Maintain and update internal tools and platforms (SharePoint, internal pages, etc.)Use Microsoft Office and workplace systems to manage communication and coordinationSafety & Emergency Support:Act as a point of contact during onsite incidents or emergenciesPartner with Workplace and Security teams to support safety protocols and response coordinationMinimum qualifications:High school diploma or equivalent10+ years of experience in workplace operations, office administration, reception, hospitality, employee experience, or a similar onsite support roleExperience coordinating meetings, events, or employee engagement activitiesExperience supporting purchasing, expense tracking, invoices, or similar administrative processesStrong verbal and written communication skillsProficiency in Microsoft Office applicationsAbility to work independently, manage multiple priorities, and respond professionally to changing onsite needs