{"schemaVersion":"jobsearcher.job.v1","id":"274370ba46e21602e6e1b882","url":"https://jobsearcher.com/jobs/274370ba46e21602e6e1b882","canonicalUrl":"https://jobsearcher.com/jobs/274370ba46e21602e6e1b882","title":"Software Support Engineer","description":"You will provide telephone and email support to our world-wide business customers as well as delivering remote installation, troubleshooting and training sessions over the internet.\r\nYou must have a broad knowledge and understanding of network security, security software and hardware products such as firewall, VPN etc. Strong verbal and written communication skills are essential as you will be in constant contact with our customers, delivering the top-class service they expect.\r\nRequired Skills broad knowledge and understanding of network security\r\nexperience of Microsoft server & networking technologies\r\nvery good oral and written communication skills\r\nstrong trouble-shooting and problem-solving skills\r\na willingness to learn new skills and apply these accurately\r\na commitment to providing excellent customer service\r\nknowledge of MS-Exchange, Citrix and VMWare\r\nknowledge of SQL databases, such as MySQL and MS-SQL\r\nexperience with networking appliances, such as Cisco firewall & VPN products\r\nexperience within a customer service environment is highly desirable\r\nskill of writing technical articles and making technical videos\r\nJ-18808-Ljbffr","company":"Deepnet Security","rawCompany":"deepnet security","city":"Pascagoula","state":"MS","isRemote":false,"isActive":false,"createdAt":"2026-08-08T00:48:31.091Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support Engineer","description":"You will provide telephone and email support to our world-wide business customers as well as delivering remote installation, troubleshooting and training sessions over the internet.\r\nYou must have a broad knowledge and understanding of network security, security software and hardware products such as firewall, VPN etc. Strong verbal and written communication skills are essential as you will be in constant contact with our customers, delivering the top-class service they expect.\r\nRequired Skills broad knowledge and understanding of network security\r\nexperience of Microsoft server & networking technologies\r\nvery good oral and written communication skills\r\nstrong trouble-shooting and problem-solving skills\r\na willingness to learn new skills and apply these accurately\r\na commitment to providing excellent customer service\r\nknowledge of MS-Exchange, Citrix and VMWare\r\nknowledge of SQL databases, such as MySQL and MS-SQL\r\nexperience with networking appliances, such as Cisco firewall & VPN products\r\nexperience within a customer service environment is highly desirable\r\nskill of writing technical articles and making technical videos\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T00:48:31.091Z","dateModified":"2026-08-08T00:48:31.091Z","hiringOrganization":{"@type":"Organization","name":"Deepnet Security","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Pascagoula","addressRegion":"MS","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"274370ba46e21602e6e1b882"},"url":"https://jobsearcher.com/jobs/274370ba46e21602e6e1b882"}}