{"schemaVersion":"jobsearcher.job.v1","id":"2724da4e34fbbff10226c71d","url":"https://jobsearcher.com/jobs/2724da4e34fbbff10226c71d","canonicalUrl":"https://jobsearcher.com/jobs/2724da4e34fbbff10226c71d","title":"Retail / Spa Sales Associate","description":"Position Summary:\nAs a Guest Service Associate, you are the face of the brand—creating a welcoming, professional, and engaging experience for every guest who walks through our doors. In this role, you’ll focus on delivering exceptional guest service while supporting package and product sales. You play a key role in ensuring smooth operations and fostering a positive team environment that reflects a culture of confidence, care, and excellence.\nEssential Responsibilities and Duties\nGuest Service and Experience\nCreate a positive and welcoming environment that reflects the organization’s values and standards.\nWarmly stand and genuinely greet every guest with professionalism, warmth, and enthusiasm.\nEducate guests on services, policies, and what to expect during their visit.\nAnswer phone calls professionally, manage the reservation book, and address guest inquiries.\nSales & Goal Achievement\nEducate every guest on package savings programs, products, overall experience, and promotional offerings.\nConfidently communicate the benefits of service frequency and product usage.\nConsistently meet or exceed individual sales and rebooking goals while actively contributing to broader performance targets.\nProduct & Service Sales\nMaintain strong knowledge of product and service offerings.\nRecommend and promote appropriate skincare products and service packages.\nTeam Collaboration & Culture\nFoster a positive and collaborative team environment.\nParticipate in ongoing training and team meetings.\nUphold brand values, standards, and model the guest experience expectations.\nOperations\nMaintain cleanliness and organization of the lobby and front desk area.\nSupport the team in opening/closing procedures and other administrative tasks.\nAccurately process transactions and manage guest profiles through POS systems.\nRequired Knowledge, Skills, and Abilities\nStrong communication, customer service, and problem-solving skills\nPassion for beauty, wellness, and guest skin care\nEnergetic, positive, and professional demeanor\nEducation/Experience\nPrior experience in customer service, sales, or retail preferred\nComfortable using POS systems, Microsoft Office Suite, or related software\nWork Environment and Physical Demands\nFlexible schedule, including availability for evenings and weekends\nTravel requirements: As required\nMust be able to stand for extended periods and occasionally lift up to 25 pounds\n1BdAs0CMem","company":"Learntastic","rawCompany":"learntastic","city":"Boardman Twp","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-05-03T10:49:44.357Z","occupations":[{"code":"41-2031.00","title":"Retail Salespersons","slug":"retail-salespersons"},{"code":"39-5094.00","title":"Skincare Specialists","slug":"skincare-specialists"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"}],"industries":[{"code":"456120","title":"Cosmetics, Beauty Supplies, and Perfume Retailers","slug":"cosmetics-beauty-supplies-and-perfume-retailers"},{"code":"812112","title":"Beauty Salons","slug":"beauty-salons"},{"code":"812199","title":"Other Personal Care Services","slug":"other-personal-care-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Retail / Spa Sales Associate","description":"Position Summary:\nAs a Guest Service Associate, you are the face of the brand—creating a welcoming, professional, and engaging experience for every guest who walks through our doors. In this role, you’ll focus on delivering exceptional guest service while supporting package and product sales. You play a key role in ensuring smooth operations and fostering a positive team environment that reflects a culture of confidence, care, and excellence.\nEssential Responsibilities and Duties\nGuest Service and Experience\nCreate a positive and welcoming environment that reflects the organization’s values and standards.\nWarmly stand and genuinely greet every guest with professionalism, warmth, and enthusiasm.\nEducate guests on services, policies, and what to expect during their visit.\nAnswer phone calls professionally, manage the reservation book, and address guest inquiries.\nSales & Goal Achievement\nEducate every guest on package savings programs, products, overall experience, and promotional offerings.\nConfidently communicate the benefits of service frequency and product usage.\nConsistently meet or exceed individual sales and rebooking goals while actively contributing to broader performance targets.\nProduct & Service Sales\nMaintain strong knowledge of product and service offerings.\nRecommend and promote appropriate skincare products and service packages.\nTeam Collaboration & Culture\nFoster a positive and collaborative team environment.\nParticipate in ongoing training and team meetings.\nUphold brand values, standards, and model the guest experience expectations.\nOperations\nMaintain cleanliness and organization of the lobby and front desk area.\nSupport the team in opening/closing procedures and other administrative tasks.\nAccurately process transactions and manage guest profiles through POS systems.\nRequired Knowledge, Skills, and Abilities\nStrong communication, customer service, and problem-solving skills\nPassion for beauty, wellness, and guest skin care\nEnergetic, positive, and professional demeanor\nEducation/Experience\nPrior experience in customer service, sales, or retail preferred\nComfortable using POS systems, Microsoft Office Suite, or related software\nWork Environment and Physical Demands\nFlexible schedule, including availability for evenings and weekends\nTravel requirements: As required\nMust be able to stand for extended periods and occasionally lift up to 25 pounds\n1BdAs0CMem","datePosted":"2026-05-03T10:49:44.357Z","dateModified":"2026-05-03T10:49:44.357Z","hiringOrganization":{"@type":"Organization","name":"Learntastic","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Boardman Twp","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2724da4e34fbbff10226c71d"},"url":"https://jobsearcher.com/jobs/2724da4e34fbbff10226c71d"}}