HR Service Center Associate (Bilingual English/Portuguese), US
Collaboration drives Nordson’s success as a market leader in Industrial Precision Solutions and Advanced Technology. Our employees thrive in an environment where we help each other reach our personal best and enable our company to continuously improve and grow, and our customers to succeed. You will find Nordson employees sharing our success by giving back in the communities around the world where we live and work.About The RoleWe’re looking for a detail-oriented and customer-focused HR professional to join our Americas HR Service Center team. In this role, you’ll provide centralized HR support to employees, managers, and HR partners, helping ensure a smooth and efficient experience across HR programs, processes, and systems.What You’ll DoInitiate, manage, track, and complete HR Service cases, using our case management systemPartner with HR CoEs (Total Rewards, Talent Development, Talent Acquisition, Payroll, and HRIS), to deliver a seamless customer experienceEnsure timely and accurate request resolutionContribute to continuous improvement efforts, team goals and performance metricsSupport a variety of HR processes, including:New hire onboarding and I-9 processingEmployee data management in HR systemsBenefits program and Open Enrollment questionsPolicy and document managementTimekeeping and PTO supportReimbursement program inquiries and processingOffboarding processingWhat We’re Looking For3–5 years of HR experience, ideally in a shared services or service center environmentExperience working with HR systems (Workday is a plus)Bachelor’s degree in HR or a related field (preferred)Fluency in Portuguese and English (required)Knowledge of Brazilian labor laws is a plusKey Skills For SuccessStrong customer service mindset with empathy and professionalismAttention to detail and commitment to data accuracyAbility to multitask and stay organized in a fast-paced environmentComfort with technology and case management toolsClear and effective communication skillsProblem-solving skills and ability to interpret policiesTeam-oriented with a continuous improvement mindsetWhy Join UsBe part of a collaborative, supportive HR teamMake a direct impact on the employee experienceGrow your HR knowledge across the full employee lifecycleOpportunity to contribute ideas and improve processesAdditional DetailsOffice-based roleMinimal travel requiredNordson Corporation provides equal employment opportunity to all applicants and employees. No person is to be discriminated against in any aspect of the employment relationship due to race, religion, color, sex, age, national origin, ancestry, disability, sexual orientation, gender identity, genetic information, citizenship status, marital status, pregnancy, veteran status or any other status protected by applicable federal, state, or local law. All employment offers are contingent upon successful completion of our pre-employment drug screening and background/criminal check, consistent with applicable laws.Third party recruiters and agencies should not contact employees of Nordson or its subsidiaries directly. Any resumes sent to a hiring manager or submitted to Nordson employees are considered unsolicited and property of Nordson. Nordson will not pay a placement fee unless the agency or recruiter has a signed contract with Nordson’s Human Resources department in advance of submitting a candidate for consideration. Verbal and written approvals will not be considered a valid contract for service.