{"schemaVersion":"jobsearcher.job.v1","id":"26d1d8a46e0f9333f093e1ab","url":"https://jobsearcher.com/jobs/26d1d8a46e0f9333f093e1ab","canonicalUrl":"https://jobsearcher.com/jobs/26d1d8a46e0f9333f093e1ab","title":"FreightMatch Representative","description":"Summary\nThe FreightMatch Representative (FMR) will be monitoring loads covered within the FreightMatch app and tracking movement of freight to insure excellent customer service. The FMR will be able to negotiate skillfully, handle in-transit changes and function as main point of contact for users and drivers. Other responsibilities will include working with developers to help test new features and relay user feedback to management to continuously improve the user experience.\nHours\nThis is an in office position with the following hours: Monday - Friday 7am-4:30 pm.\nEducation and Experience\nHigher education (i.e. two or four year degree) preferred but not required.\nGood understanding of marketing, sales and customer service.\nHave a base of knowledge around how mobile apps work from the users perspective.\nSelf-starter with a strong entrepreneurial spirit.\nAbility to negotiate skillfully in tough situations with both internal and external groups; can win concessions without damaging relationships; gains trust quickly.\nStrong problem-solving and analytical skills in order to implement logical conclusions and make well informed quick decisions.\nMust be action oriented and have perseverance to finish projects/work, especially in the face of resistance or set-backs.\nMust have excellent customer service skills and drive for results.\nCreativity to come up with value-added ideas in meetings or for ongoing Continuous Improvement efforts.\nMust have general knowledge of U.S. geography and basic map-reading skills.\nMust have a drive for results and can persevere in the face of resistance or setbacks in a fast paced environment.\nProficient in Microsoft Office (Word, Excel, and Outlook) required.\nExcellent communication skills (written, listening and verbal).\nWilling and able to travel infrequently, including overnight travel.\nEssential Duties and Responsibilities\nMonitor covered loads via the on-line app ATS FreightMatch insuring tracking is initiated and accepted by drivers.\nMonitors loads from pick-up to delivery, communicating with drivers, shippers, and consignees regarding any pertinent issues.\nCommunicate any change in load schedules and status updates through delivery to Sales and/or Agents.\nHandle in-transit negations as needed. Examples could include Detention and Truck Ordered Not Used.\nRespond to the on-line app reviews with the assistance of Marketing.\nFunction as the main point of contact for drivers with technical issues and work with I.T. to resolve and communicate solutions to drivers.\nAssist the FreightMatch Manager with testing new features in the app.\nWork with settlements team to handle inbound driver payment questions.\nFunction consistently, effectively and reliably in accordance with the Company's values as set forth in our core competencies and behaviors to foster ATS's culture (All Employee Competencies).\nComplete work responsibilities outside of normal business hours as needed and infrequent travel may be required.\nPerform other duties and responsibilities as assigned.\nCompensation:\nThe anticipated hourly pay range for this position is between $20.00 - $24.50. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.\nAnderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.\nJoin our ATS family and apply today!\nAnderson Trucking Service, Inc. is proud to be an equal opportunity employer and veteran friendly employer!\nJob Type: Full-time\nPay: $20.00 - $24.50 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee assistance program\nEmployee discount\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nReferral program\nRetirement plan\nVision insurance\nWork Location: In person","company":"Ats","rawCompany":"ats","city":"St Cloud","state":"MN","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:39:04.395Z","occupations":[{"code":"43-5011.00","title":"Cargo and Freight Agents","slug":"cargo-and-freight-agents"},{"code":"43-5011.01","title":"Freight Forwarders","slug":"freight-forwarders"},{"code":"43-5032.00","title":"Dispatchers, Except Police, Fire, and Ambulance","slug":"dispatchers-except-police-fire-and-ambulance"}],"industries":[{"code":"488510","title":"Freight Transportation Arrangement","slug":"freight-transportation-arrangement"},{"code":"488999","title":"All Other Support Activities for Transportation","slug":"all-other-support-activities-for-transportation"},{"code":"484110","title":"General Freight Trucking, Local","slug":"general-freight-trucking-local"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"FreightMatch Representative","description":"Summary\nThe FreightMatch Representative (FMR) will be monitoring loads covered within the FreightMatch app and tracking movement of freight to insure excellent customer service. The FMR will be able to negotiate skillfully, handle in-transit changes and function as main point of contact for users and drivers. Other responsibilities will include working with developers to help test new features and relay user feedback to management to continuously improve the user experience.\nHours\nThis is an in office position with the following hours: Monday - Friday 7am-4:30 pm.\nEducation and Experience\nHigher education (i.e. two or four year degree) preferred but not required.\nGood understanding of marketing, sales and customer service.\nHave a base of knowledge around how mobile apps work from the users perspective.\nSelf-starter with a strong entrepreneurial spirit.\nAbility to negotiate skillfully in tough situations with both internal and external groups; can win concessions without damaging relationships; gains trust quickly.\nStrong problem-solving and analytical skills in order to implement logical conclusions and make well informed quick decisions.\nMust be action oriented and have perseverance to finish projects/work, especially in the face of resistance or set-backs.\nMust have excellent customer service skills and drive for results.\nCreativity to come up with value-added ideas in meetings or for ongoing Continuous Improvement efforts.\nMust have general knowledge of U.S. geography and basic map-reading skills.\nMust have a drive for results and can persevere in the face of resistance or setbacks in a fast paced environment.\nProficient in Microsoft Office (Word, Excel, and Outlook) required.\nExcellent communication skills (written, listening and verbal).\nWilling and able to travel infrequently, including overnight travel.\nEssential Duties and Responsibilities\nMonitor covered loads via the on-line app ATS FreightMatch insuring tracking is initiated and accepted by drivers.\nMonitors loads from pick-up to delivery, communicating with drivers, shippers, and consignees regarding any pertinent issues.\nCommunicate any change in load schedules and status updates through delivery to Sales and/or Agents.\nHandle in-transit negations as needed. Examples could include Detention and Truck Ordered Not Used.\nRespond to the on-line app reviews with the assistance of Marketing.\nFunction as the main point of contact for drivers with technical issues and work with I.T. to resolve and communicate solutions to drivers.\nAssist the FreightMatch Manager with testing new features in the app.\nWork with settlements team to handle inbound driver payment questions.\nFunction consistently, effectively and reliably in accordance with the Company's values as set forth in our core competencies and behaviors to foster ATS's culture (All Employee Competencies).\nComplete work responsibilities outside of normal business hours as needed and infrequent travel may be required.\nPerform other duties and responsibilities as assigned.\nCompensation:\nThe anticipated hourly pay range for this position is between $20.00 - $24.50. Hourly pay rate offered is determined by relevant experience, education, certifications, and geographic location as compared to others doing substantially similar work. In addition to the base salary, employees may be eligible for performance-based incentives, which can vary depending on individual and/or company performance.\nAnderson Trucking Service is committed to supporting our employees with a comprehensive benefits package. Employees will have the opportunity to enroll in a variety of benefit programs including health, dental, and vision insurance, as well as a 401k retirement savings plan effective on the first of the month following 60 days of employment. Additionally, we provide paid holidays, paid time off, access to professional development opportunities, wellness programs, and employee assistance resources to our employees. Our goal is to ensure that all employees have the support and resources they need to thrive both professionally and personally.\nJoin our ATS family and apply today!\nAnderson Trucking Service, Inc. is proud to be an equal opportunity employer and veteran friendly employer!\nJob Type: Full-time\nPay: $20.00 - $24.50 per hour\nBenefits:\n401(k)\n401(k) matching\nDental insurance\nEmployee assistance program\nEmployee discount\nFlexible spending account\nHealth insurance\nHealth savings account\nLife insurance\nPaid time off\nReferral program\nRetirement plan\nVision insurance\nWork Location: In person","datePosted":"2026-04-14T10:39:04.395Z","dateModified":"2026-04-14T10:39:04.395Z","hiringOrganization":{"@type":"Organization","name":"Ats","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Cloud","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"26d1d8a46e0f9333f093e1ab"},"url":"https://jobsearcher.com/jobs/26d1d8a46e0f9333f093e1ab"}}