Software Engineer, Site Reliability
About HebbiaThe AI platform for investors and bankers that generates alpha and drives upside.Founded in 2020 by George Sivulka and backed by Peter Thiel and Andreessen Horowitz, Hebbia powers investment decisions for BlackRock, KKR, Carlyle, Centerview, and 40% of the world’s largest asset managers. Our flagship product, Matrix, delivers industry-leading accuracy, speed, and transparency in AI-driven analysis. It is trusted to help manage over $30 trillion in assets globally.We deliver the intelligence that gives finance professionals a definitive edge. Our AI uncovers signals no human could see, surfaces hidden opportunities, and accelerates decisions with unmatched speed and conviction. We do not just streamline workflows. We transform how capital is deployed, how risk is managed, and how value is created across markets.Hebbia is not a tool. Hebbia is the competitive advantage that drives performance, alpha, and market leadership.The RoleWe are looking for a Site Reliability Engineer who thinks like a software engineer first. You will own critical production systems end-to-end, designing, building, and improving them rather than simply operating them. You will write production-quality code that keeps the platform reliable at scale, embed with productengineering teams to influence architecture from the start, and build the internal tooling that every engineer at Hebbia depends on. This is not a ticket-driven ops role. You will spend most of your time writing code: instrumenting services, eliminating performance bottlenecks, building deployment platforms, and translating incident post-mortems into lasting architectural improvements.ResponsibilitiesOwn critical production services end-to-end, from design and code review through deployment, operation, and incident responseProfile, benchmark, and rewrite hot paths to eliminate bottlenecks as Hebbia scalesLead incident response and drive post-mortem culture, translating findings into code changes and architectural improvements rather than runbooksDesign and build observability frameworks from scratch, writing custom instrumentation, alerting logic, and debugging tooling that surfaces production issues before customers feel themDefine and enforce SLOs across platform services and build the feedback loops that keep engineering teams accountable to themOwn capacity planning and cost efficiency: model growth, right-size infrastructure, and write automation that prevents over-provisioning and resource exhaustionBuild robust, well-tested internal platforms and deployment tooling held to the same engineering standards as customer-facing codeOwn and continuously improve CI/CD systems so engineering teams can ship safely and quicklyEmbed with product engineering teams as a peer software engineer, contributing directly to production codebases and co-designing systems for reliability from the startPartner on infrastructure security through threat modeling, hardening, and automated compliance toolingWho You Are5+ years software development with a track record of writing, shipping, and maintaining production services, not just operating infrastructure Production-grade proficiency in at least one systems or backend language: Go, Python, C++, or RustProven experience as a Production Engineer, SRE, or software engineer with a deep infrastructure focus, comfortable owning services end-to-end across the full stackDeep understanding of distributed systemsContainer orchestration expertise and hands-on experience debugging complex distributed failures in production Working knowledge of OS-level conceptsCloud platform fluency (AWS preferred)Experience in building and maintaining observability stacksStrong CI/CD pipeline expertise and a track record of improving developer velocity without sacrificing safetyBackground at a company with a Production Engineering or software-focused SRE culture is a strong plusExperience building platforms for AI/ML workloads or high-throughput document processing pipelines is a plus CompensationThe salary range for this role is $160,000 to $300,000. This range may be inclusive of several career levels at Hebbia and will be narrowed during the interview process based on the candidate’s experience and qualifications. Adjustments outside of this range may be considered for candidates whose qualifications significantly differ from those outlined in the job description.Life @ HebbiaPTO: UnlimitedInsurance: Medical + Dental + Vision + 401KEats: Catered lunch daily + doordash dinner credit if you ever need to stay lateParental leave policy: 3 months non-birthing parent, 4 months for birthing parentFertility benefits: $15k lifetime benefitNew hire equity grant: competitive equity package with unmatched upside potential