{"schemaVersion":"jobsearcher.job.v1","id":"264bf460cd1491d2be1c66c2","url":"https://jobsearcher.com/jobs/264bf460cd1491d2be1c66c2","canonicalUrl":"https://jobsearcher.com/jobs/264bf460cd1491d2be1c66c2","title":"IT Manager","description":"Vapi (/ˈVɑːpi/):\nWe’re creating the shift to voice as humanity’s default interface\nWe’re the most configurable platform for deploying voice agents\nWe’ve grown to over 600k developers in two years, adding 2,000+ every day\nTry talking to Vapi now!\nWhy We’re Hiring This Role:\nAs we scale rapidly, IT has become a critical dependency for both velocity and security. Today, onboarding, access management, device provisioning, and security operations are fragmented across teams, creating risk, inefficiency, and inconsistent employee experience.\nWe are hiring an IT Manager to fully own and build this function from the ground up. This role will be responsible for designing and operating the systems that ensure every employee is productive on day one and that our company remains secure as we scale.\nThis is not a support role. This is a builder role. You will create the infrastructure, processes, and standards that enable Vapi to scale from ~50 to 200+ employees without breaking.\nWhat You’ll Do:\n30 Day:\nTake full ownership of onboarding and offboarding across devices, accounts, and system access\nAudit all company hardware, SaaS tools, and access permissions to establish a clear baseline\nIdentify gaps in security practices, access controls, and asset tracking\nCentralize IT ownership and begin documenting systems, tools, and processes\n60 Day:\nImplement structured onboarding and offboarding workflows that are fast, consistent, and scalable\nStand up a robust IT asset management system covering procurement, provisioning, tracking, and recovery\nEstablish role-based access controls and improve SaaS permission governance across all tools\nPartner with our external CISO to operationalize security practices and roll out company-wide training\n90 Day:\nBuild a scalable IT operating system that supports rapid hiring and company growth\nIntroduce strong device lifecycle management and vendor/procurement processes\nStrengthen security posture through improved access hygiene, monitoring, and compliance readiness\nCreate clear documentation and systems that allow IT to run efficiently without constant intervention\nWho You Are:\n5+ years of experience in IT operations, systems administration, or IT management in high-growth environments\nProven track record of building or significantly improving IT systems and processes at a scaling company\nDeep experience with IT asset management, device lifecycle management, and SaaS access governance\nStrong understanding of security fundamentals, including access controls, identity systems, and security best practices\nComfortable partnering with external security leaders (e.g., CISO) and translating strategy into execution\nHighly structured and systems-oriented, with the ability to bring order to ambiguity\nOperates with high ownership and urgency, able to independently identify problems and drive solutions end-to-end\nStrong cross-functional communicator who can partner effectively with Engineering, People, and leadership teams\nBonus Experience:\nExperience in a startup or rapidly scaling environment (0 100+ employees)\nFamiliarity with MDM tools (Jamf, Kandji, Intune, etc.)\nExperience with identity and access management tools (Okta, Google Workspace, etc.)\nExposure to security awareness programs, compliance frameworks, or audit readiness\nWhy Vapi:\nGenerational impact: Build the human interface for every business\nOwnership culture: 70% of the company are previous founders\nKind team: The founders, Jordan and Nikhil, are Canadians\nTier-1 Investors: YC, KP seed, Bessemer Series A\nWhat We Offer:\nReal stake: We offer a competitive salary and excellent equity ownership\nComprehensive health coverage: medical, dental, and vision plans\nTeam love: We love hanging out, and we do quarterly off-sites\nFlexible time off: take what you need\nMore: catered meals, transportation, gym, and a $10k annual L&D budget\nCompensation Range: $140K - $160K","company":"Vapi","rawCompany":"vapi","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-04-14T11:22:39.758Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IT Manager","description":"Vapi (/ˈVɑːpi/):\nWe’re creating the shift to voice as humanity’s default interface\nWe’re the most configurable platform for deploying voice agents\nWe’ve grown to over 600k developers in two years, adding 2,000+ every day\nTry talking to Vapi now!\nWhy We’re Hiring This Role:\nAs we scale rapidly, IT has become a critical dependency for both velocity and security. Today, onboarding, access management, device provisioning, and security operations are fragmented across teams, creating risk, inefficiency, and inconsistent employee experience.\nWe are hiring an IT Manager to fully own and build this function from the ground up. This role will be responsible for designing and operating the systems that ensure every employee is productive on day one and that our company remains secure as we scale.\nThis is not a support role. This is a builder role. You will create the infrastructure, processes, and standards that enable Vapi to scale from ~50 to 200+ employees without breaking.\nWhat You’ll Do:\n30 Day:\nTake full ownership of onboarding and offboarding across devices, accounts, and system access\nAudit all company hardware, SaaS tools, and access permissions to establish a clear baseline\nIdentify gaps in security practices, access controls, and asset tracking\nCentralize IT ownership and begin documenting systems, tools, and processes\n60 Day:\nImplement structured onboarding and offboarding workflows that are fast, consistent, and scalable\nStand up a robust IT asset management system covering procurement, provisioning, tracking, and recovery\nEstablish role-based access controls and improve SaaS permission governance across all tools\nPartner with our external CISO to operationalize security practices and roll out company-wide training\n90 Day:\nBuild a scalable IT operating system that supports rapid hiring and company growth\nIntroduce strong device lifecycle management and vendor/procurement processes\nStrengthen security posture through improved access hygiene, monitoring, and compliance readiness\nCreate clear documentation and systems that allow IT to run efficiently without constant intervention\nWho You Are:\n5+ years of experience in IT operations, systems administration, or IT management in high-growth environments\nProven track record of building or significantly improving IT systems and processes at a scaling company\nDeep experience with IT asset management, device lifecycle management, and SaaS access governance\nStrong understanding of security fundamentals, including access controls, identity systems, and security best practices\nComfortable partnering with external security leaders (e.g., CISO) and translating strategy into execution\nHighly structured and systems-oriented, with the ability to bring order to ambiguity\nOperates with high ownership and urgency, able to independently identify problems and drive solutions end-to-end\nStrong cross-functional communicator who can partner effectively with Engineering, People, and leadership teams\nBonus Experience:\nExperience in a startup or rapidly scaling environment (0 100+ employees)\nFamiliarity with MDM tools (Jamf, Kandji, Intune, etc.)\nExperience with identity and access management tools (Okta, Google Workspace, etc.)\nExposure to security awareness programs, compliance frameworks, or audit readiness\nWhy Vapi:\nGenerational impact: Build the human interface for every business\nOwnership culture: 70% of the company are previous founders\nKind team: The founders, Jordan and Nikhil, are Canadians\nTier-1 Investors: YC, KP seed, Bessemer Series A\nWhat We Offer:\nReal stake: We offer a competitive salary and excellent equity ownership\nComprehensive health coverage: medical, dental, and vision plans\nTeam love: We love hanging out, and we do quarterly off-sites\nFlexible time off: take what you need\nMore: catered meals, transportation, gym, and a $10k annual L&D budget\nCompensation Range: $140K - $160K","datePosted":"2026-04-14T11:22:39.758Z","dateModified":"2026-04-14T11:22:39.758Z","hiringOrganization":{"@type":"Organization","name":"Vapi","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"264bf460cd1491d2be1c66c2"},"url":"https://jobsearcher.com/jobs/264bf460cd1491d2be1c66c2"}}