{"schemaVersion":"jobsearcher.job.v1","id":"263b20dc628fedb3cb35e03e","url":"https://jobsearcher.com/jobs/263b20dc628fedb3cb35e03e","canonicalUrl":"https://jobsearcher.com/jobs/263b20dc628fedb3cb35e03e","title":"Direct Lending Processor","description":"Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?\n\nApply to join Team CEFCU!\nCEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!\nThe Direct Lending Processor contacts both member(s) and non-members to solicit loan and deposit products over the phone and online. Cross-sells additional products and services to develop new business and increase product penetration. Contacts members when a consumer loan or Mastercard application has been conditioned, approved, or denied and communicates the decision to the member. This individual serves member needs for loans and requires technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans. Works every lead opportunity, seeking sources of additional collateral, income and making recommendations on counter-offers to the original loan request whenever possible. Additionally, by understanding the products and services offered, the individual will determine the appropriateness of “next best” product offerings and will be best positioned to provide alternatives. The individual actively participates in and is held accountable for the attainment of individual and departmental/organizational goals. Clear and effective verbal and written communication such as the ability to make clear and concise notes at every point of contact is critical for this position. Collects all necessary paperwork to set up loan closings for members with approved consumer loan or MasterCard applications. Sells payment protection and loan protection insurance to qualified members, Mechanical Repair Coverage (MRC), and Guaranteed Asset Protection (GAP) if applicable. Refers Auto and Homeowners insurance and CEFCU Investment Services (CIS) products and services when appropriate. Evaluates each member’s credit bureau and financial portfolio to recognize opportunities to upsell CEFCU products and services in order to improve each member’s financial well-being.\n\nHours: Monday - Friday 8:00 a.m. - 5:00 p.m.\nSaturday - 9:00 a.m. - 1:00 p.m.\nRequired:\n\nHigh school diploma or equivalent.\nMust register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).\nProven sales skills.\nExperience with Microsoft Products including Word, Excel, Outlook, and Internet Explorer.\nExperience in customer service, sales, and/or as a telephone representative in a call center environment.\nAbility to demonstrate a working knowledge of critical systems and screens within the 10-week training period including, Automated Loan Processing System (ALPS), Consumer Loan Origination System (C-LO), Credit Bureau screen (CHST), VSA, COL MIF, MAF, CTI, etc. and credit card processor systems including Evolve.\n\nPreferred:\n\nSome college business education.\nApplicable college courses and/or commensurate experience preferred.\nThorough knowledge and understanding of CEFCU products and services.\nMinimum 1 year of previous consumer lending experience.\nPrevious experience in Dealer Direct Lending/Direct Consumer Loans and Sales.\nKnowledgeable of federal regulations B, E, CC, DD and Z.\nKnowledge of Department of Motor Vehicles regulations/rules as they pertain to Consumer Lending.\nThorough knowledge and understanding of the Consumer Loan Origination System (CLOS).\nKnowledge of CEFCU loan policies and procedures.\nKnowledge of Credit Card Act, Truth in Lending (Reg Z) and Fair Credit Reporting Act.\nGood Creating Member Loyalty (CML) skills.\nBilingual.\nSummary Pay Range\nThe pay range for this position is $19.71 - $23.17.\nCompensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.\n\nBenefits\nFinancial\nMerit-based raises\nHealth and Welfare\nGenerous paid time off (Holiday, Personal or Sick Time, Vacation)\nComprehensive Medical, Dental, and Vision coverage (PPO, HDHP)\nFlexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)\nHealth Savings Account\nVoluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)\nLife Insurance\nAccidental Death & Dismemberment Insurance\nDisability Benefits\nDefined Benefit Plan – Pension\nDefined Contribution Plan – 401K\nAdditional Benefits\nEmployee Assistance Program\nTuition reimbursement\nCareer growth through internal job postings\nManagement Development Program: formal mentoring and training\nOpportunities to help improve and build the CEFCU of tomorrow through process teams\nOpportunities to personally contribute to corporate financial literacy and community initiatives\nCasual days to support local charities\nEmployee discounts on entertainment, cell phone plans, theme park tickets, and more\nOn-site fitness center, fitness classes, and wellness program\nIt is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.","company":"Cefcu","rawCompany":"cefcu","city":"West Peoria","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:31:24.872Z","occupations":[{"code":"43-4131.00","title":"Loan Interviewers and Clerks","slug":"loan-interviewers-and-clerks"},{"code":"13-2072.00","title":"Loan Officers","slug":"loan-officers"},{"code":"43-4041.00","title":"Credit Authorizers, Checkers, and Clerks","slug":"credit-authorizers-checkers-and-clerks"}],"industries":[{"code":"522291","title":"Consumer Lending","slug":"consumer-lending"},{"code":"522130","title":"Credit Unions","slug":"credit-unions"},{"code":"522390","title":"Other Activities Related to Credit Intermediation","slug":"other-activities-related-to-credit-intermediation"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Direct Lending Processor","description":"Are you ready to make the most of your talents and abilities, while helping others make the most of their finances?\n\nApply to join Team CEFCU!\nCEFCU member service team members are critical to the success of the credit union. They provide a professional, knowledgeable, and caring experience when members contact us. We are looking for individuals who are personable, articulate, and positive to add to our already awesome team!\nThe Direct Lending Processor contacts both member(s) and non-members to solicit loan and deposit products over the phone and online. Cross-sells additional products and services to develop new business and increase product penetration. Contacts members when a consumer loan or Mastercard application has been conditioned, approved, or denied and communicates the decision to the member. This individual serves member needs for loans and requires technical and analytical product and service knowledge in all loan/deposit products, with a heavy emphasis on consumer loans. Works every lead opportunity, seeking sources of additional collateral, income and making recommendations on counter-offers to the original loan request whenever possible. Additionally, by understanding the products and services offered, the individual will determine the appropriateness of “next best” product offerings and will be best positioned to provide alternatives. The individual actively participates in and is held accountable for the attainment of individual and departmental/organizational goals. Clear and effective verbal and written communication such as the ability to make clear and concise notes at every point of contact is critical for this position. Collects all necessary paperwork to set up loan closings for members with approved consumer loan or MasterCard applications. Sells payment protection and loan protection insurance to qualified members, Mechanical Repair Coverage (MRC), and Guaranteed Asset Protection (GAP) if applicable. Refers Auto and Homeowners insurance and CEFCU Investment Services (CIS) products and services when appropriate. Evaluates each member’s credit bureau and financial portfolio to recognize opportunities to upsell CEFCU products and services in order to improve each member’s financial well-being.\n\nHours: Monday - Friday 8:00 a.m. - 5:00 p.m.\nSaturday - 9:00 a.m. - 1:00 p.m.\nRequired:\n\nHigh school diploma or equivalent.\nMust register with the Nationwide Mortgage Licensing System and Registration (NMLS) to comply with the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act).\nProven sales skills.\nExperience with Microsoft Products including Word, Excel, Outlook, and Internet Explorer.\nExperience in customer service, sales, and/or as a telephone representative in a call center environment.\nAbility to demonstrate a working knowledge of critical systems and screens within the 10-week training period including, Automated Loan Processing System (ALPS), Consumer Loan Origination System (C-LO), Credit Bureau screen (CHST), VSA, COL MIF, MAF, CTI, etc. and credit card processor systems including Evolve.\n\nPreferred:\n\nSome college business education.\nApplicable college courses and/or commensurate experience preferred.\nThorough knowledge and understanding of CEFCU products and services.\nMinimum 1 year of previous consumer lending experience.\nPrevious experience in Dealer Direct Lending/Direct Consumer Loans and Sales.\nKnowledgeable of federal regulations B, E, CC, DD and Z.\nKnowledge of Department of Motor Vehicles regulations/rules as they pertain to Consumer Lending.\nThorough knowledge and understanding of the Consumer Loan Origination System (CLOS).\nKnowledge of CEFCU loan policies and procedures.\nKnowledge of Credit Card Act, Truth in Lending (Reg Z) and Fair Credit Reporting Act.\nGood Creating Member Loyalty (CML) skills.\nBilingual.\nSummary Pay Range\nThe pay range for this position is $19.71 - $23.17.\nCompensation offered may vary based on skills and experience. Please note that salary is only one component of total compensation at CEFCU.\n\nBenefits\nFinancial\nMerit-based raises\nHealth and Welfare\nGenerous paid time off (Holiday, Personal or Sick Time, Vacation)\nComprehensive Medical, Dental, and Vision coverage (PPO, HDHP)\nFlexible Spending Plan (Medical Reimbursement Account and Dependent Care Reimbursement Account)\nHealth Savings Account\nVoluntary Benefits (Accident Plan, Critical Illness Plan, Hospital Indemnity Plan)\nLife Insurance\nAccidental Death & Dismemberment Insurance\nDisability Benefits\nDefined Benefit Plan – Pension\nDefined Contribution Plan – 401K\nAdditional Benefits\nEmployee Assistance Program\nTuition reimbursement\nCareer growth through internal job postings\nManagement Development Program: formal mentoring and training\nOpportunities to help improve and build the CEFCU of tomorrow through process teams\nOpportunities to personally contribute to corporate financial literacy and community initiatives\nCasual days to support local charities\nEmployee discounts on entertainment, cell phone plans, theme park tickets, and more\nOn-site fitness center, fitness classes, and wellness program\nIt is CEFCU’s policy and intent to provide equal opportunity to all persons without regard to race, color, religion, political affiliation, sex/gender (including gender expression/identity, pregnancy, childbirth and related medical conditions), marital status, registered domestic partner status, sexual orientation, age, ancestry, national origin, veteran status, disability, medical condition, genetic characteristics, and/or any other basis protected by law. This policy covers all facets of employment including, but not limited to: recruitment, selection, placement, promotions, transfers, demotions, terminations, training, and compensation.","datePosted":"2026-04-14T10:31:24.872Z","dateModified":"2026-04-14T10:31:24.872Z","hiringOrganization":{"@type":"Organization","name":"Cefcu","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"West Peoria","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"263b20dc628fedb3cb35e03e"},"url":"https://jobsearcher.com/jobs/263b20dc628fedb3cb35e03e"}}