{"schemaVersion":"jobsearcher.job.v1","id":"2627745bdb7ae4f471a757c2","url":"https://jobsearcher.com/jobs/2627745bdb7ae4f471a757c2","canonicalUrl":"https://jobsearcher.com/jobs/2627745bdb7ae4f471a757c2","title":"IVR Application Developer","description":"Rate: Depending on experience\nLocation: Okemos, MI (Hybrid)\nWe are looking for a Senior Application Developer to join our Customer Service Team.\n\nThe ideal candidate should have at least 5 years of experience in one or more of the following:\n\nWeb services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)\n\nSoftware development in an object orientated programming language; ability to design, develop and support advanced IVR applications.\n\nKnowledge of PBX architecture, telecommunication network services, and contact center systems.\n\nWorking knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.\n\nStrong understanding of contact center operation, including key metrics and workforce management needs\n\nAs well as experience with management and development of speech recognition systems and grammars\n\nWorking Knowledge of Genesys Cloud is a plus.","company":"Datamaxis","rawCompany":"datamaxis","city":"Okemos","state":"MI","isRemote":false,"isActive":false,"createdAt":"2026-04-12T21:02:12.570Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"IVR Application Developer","description":"Rate: Depending on experience\nLocation: Okemos, MI (Hybrid)\nWe are looking for a Senior Application Developer to join our Customer Service Team.\n\nThe ideal candidate should have at least 5 years of experience in one or more of the following:\n\nWeb services and other cross system communication protocols and experience with integration of telephony systems to other computer systems (e.g. SOAP, VXML SQL, XML, REST)\n\nSoftware development in an object orientated programming language; ability to design, develop and support advanced IVR applications.\n\nKnowledge of PBX architecture, telecommunication network services, and contact center systems.\n\nWorking knowledge of and the ability to interpret and troubleshoot SIP based VoIP traffic, as well as the integration of dissimilar SIP telephony systems.\n\nStrong understanding of contact center operation, including key metrics and workforce management needs\n\nAs well as experience with management and development of speech recognition systems and grammars\n\nWorking Knowledge of Genesys Cloud is a plus.","datePosted":"2026-04-12T21:02:12.570Z","dateModified":"2026-04-12T21:02:12.570Z","hiringOrganization":{"@type":"Organization","name":"Datamaxis","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Okemos","addressRegion":"MI","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"2627745bdb7ae4f471a757c2"},"url":"https://jobsearcher.com/jobs/2627745bdb7ae4f471a757c2"}}