{"schemaVersion":"jobsearcher.job.v1","id":"25e1dbf5836b7dbca09bc986","url":"https://jobsearcher.com/jobs/25e1dbf5836b7dbca09bc986","canonicalUrl":"https://jobsearcher.com/jobs/25e1dbf5836b7dbca09bc986","title":"Sr Technical Solutions (Backline)","description":"P-1529\r\nAt Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers - and customer-obsessed - we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. \r\nAs a Backline Technical Solutions Engineer, you will help our customers succeed with the Databricks Platform by resolving critical technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defence for engineering. You will ensure that all issues are vetted by you before they reach the engineering team. You will report to the Backline Engineering Team Manager.\r\nThe impact you will have\r\n\r\nTroubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs.\r\nProvide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback.\r\nHelp the support team with detailed troubleshooting guides and runbooks.\r\nContribute to automation and tooling initiatives to streamline daily troubleshooting.\r\nPartner with the engineering team and spread awareness of upcoming features and releases.\r\nIdentify and contribute supportability features back into the product.\r\nDemonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues and requests.\r\nParticipate in weekend and weekday on-call rotation.\r\n\r\n \r\nWhat we look for\r\n\r\n7+ years of industry experience\r\nExperience with supporting Java, Scala or Python-based applications.\r\nExpert in scripting using Python or Shell.\r\nComfortable with black box troubleshooting.\r\nExperience in troubleshooting issues related to the \"Distributed Big Data Computing\" environment.\r\nExperience with SQL-based database systems.\r\nExperience in Linux and network troubleshooting is required.\r\nExperience with AWS, Azure or GCP related services.\r\nA bachelor's degree in Computer Science or a related field is required\r\n\r\nAbout Databricks\r\nDatabricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.\r\nBenefits\r\nAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. \r\nOur Commitment to Diversity and Inclusion\r\nAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.\r\nCompliance\r\nIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.","company":"Databricks","rawCompany":"databricks","city":"Sullivan","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-04-30T05:23:05.026Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1243.01","title":"Data Warehousing Specialists","slug":"data-warehousing-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sr Technical Solutions (Backline)","description":"P-1529\r\nAt Databricks, we are passionate about enabling data teams to solve the world's toughest problems - from making the next mode of transportation a reality to accelerating the development of medical breakthroughs. We do this by building and running the world's best data and AI infrastructure platform so our customers can use deep data insights to improve their business. Founded by engineers - and customer-obsessed - we leap at every opportunity to tackle technical challenges, from designing next-gen UI/UX for interfacing with data to scaling our services and infrastructure across millions of virtual machines. And we're only getting started. \r\nAs a Backline Technical Solutions Engineer, you will help our customers succeed with the Databricks Platform by resolving critical technical customer escalations and working closely with the frontline support team. You will be the technical bridge between support and engineering and the first line of defence for engineering. You will ensure that all issues are vetted by you before they reach the engineering team. You will report to the Backline Engineering Team Manager.\r\nThe impact you will have\r\n\r\nTroubleshoot and resolve complex customer issues related to the Databricks Platform by analysing the core component metrics and logs.\r\nProvide suggestions and best-practice guidance to improve performance in customer-specific environments and to provide product improvement feedback.\r\nHelp the support team with detailed troubleshooting guides and runbooks.\r\nContribute to automation and tooling initiatives to streamline daily troubleshooting.\r\nPartner with the engineering team and spread awareness of upcoming features and releases.\r\nIdentify and contribute supportability features back into the product.\r\nDemonstrate ownership and coordinate with engineering and escalation teams to resolve customer issues and requests.\r\nParticipate in weekend and weekday on-call rotation.\r\n\r\n \r\nWhat we look for\r\n\r\n7+ years of industry experience\r\nExperience with supporting Java, Scala or Python-based applications.\r\nExpert in scripting using Python or Shell.\r\nComfortable with black box troubleshooting.\r\nExperience in troubleshooting issues related to the \"Distributed Big Data Computing\" environment.\r\nExperience with SQL-based database systems.\r\nExperience in Linux and network troubleshooting is required.\r\nExperience with AWS, Azure or GCP related services.\r\nA bachelor's degree in Computer Science or a related field is required\r\n\r\nAbout Databricks\r\nDatabricks is the data and AI company. More than 10,000 organizations worldwide - including Comcast, Condé Nast, Grammarly, and over 50% of the Fortune 500 - rely on the Databricks Data Intelligence Platform to unify and democratize data, analytics and AI. Databricks is headquartered in San Francisco, with offices around the globe and was founded by the original creators of Lakehouse, Apache Spark, Delta Lake and MLflow. To learn more, follow Databricks on Twitter, LinkedIn and Facebook.\r\nBenefits\r\nAt Databricks, we strive to provide comprehensive benefits and perks that meet the needs of all of our employees. For specific details on the benefits offered in your region, please visit https://www.mybenefitsnow.com/databricks. \r\nOur Commitment to Diversity and Inclusion\r\nAt Databricks, we are committed to fostering a diverse and inclusive culture where everyone can excel. We take great care to ensure that our hiring practices are inclusive and meet equal employment opportunity standards. Individuals looking for employment at Databricks are considered without regard to age, color, disability, ethnicity, family or marital status, gender identity or expression, language, national origin, physical and mental ability, political affiliation, race, religion, sexual orientation, socio-economic status, veteran status, and other protected characteristics.\r\nCompliance\r\nIf access to export-controlled technology or source code is required for performance of job duties, it is within Employer's discretion whether to apply for a U.S. government license for such positions, and Employer may decline to proceed with an applicant on this basis alone.","datePosted":"2026-04-30T05:23:05.026Z","dateModified":"2026-04-30T05:23:05.026Z","hiringOrganization":{"@type":"Organization","name":"Databricks","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Sullivan","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"25e1dbf5836b7dbca09bc986"},"url":"https://jobsearcher.com/jobs/25e1dbf5836b7dbca09bc986"}}