{"schemaVersion":"jobsearcher.job.v1","id":"253ddb087a4261eeecb447e0","url":"https://jobsearcher.com/jobs/253ddb087a4261eeecb447e0","canonicalUrl":"https://jobsearcher.com/jobs/253ddb087a4261eeecb447e0","title":"Systems Engineer – Microsoft Cloud & Infrastructure","description":"CloudFirst Technology Solutions is a growing Managed Services Provider (MSP) delivering secure, scalable, and standards-driven technology solutions to commercial, nonprofit, municipal, and government organizations throughout New York.\nWe specialize in Microsoft 365, cloud services, endpoint management, cybersecurity, networking, and infrastructure modernization. Our team works closely with clients to design, implement, and support technology solutions that improve productivity, security, and operational efficiency. CloudFirst emphasizes documentation, standards, continuous improvement, and strong client relationships.\nPosition Overview\nCloudFirst is seeking a hands-on Systems Engineer to support client environments across Microsoft 365, endpoint management, networking, cybersecurity, and infrastructure projects.\nOur engineers work across the full technology lifecycle—from Microsoft 365, Intune, Entra ID, and security administration to firewall deployments, wireless networking, infrastructure upgrades, and client modernization initiatives.\nCurrent projects include substantial network and infrastructure work, while our long-term business remains centered around managed Microsoft cloud, security, and modern workplace services. As a result, this role is ideal for an engineer who enjoys both networking and Microsoft technologies and wants to continue growing across multiple disciplines.\nThis position combines remote support, onsite project work, infrastructure deployments, and direct client engagement.\nKey ResponsibilitiesMicrosoft Cloud & Endpoint Management\nAdminister and support Microsoft 365 environments\nManage Microsoft Entra ID (Azure AD)\nConfigure and support Microsoft Intune\nDeploy and support Microsoft Defender solutions\nAdminister Exchange Online, Teams, SharePoint Online, and OneDrive\nImplement Conditional Access policies and security controls\nPerform user onboarding, offboarding, and lifecycle management\nTroubleshoot Microsoft 365, identity, authentication, and device management issues\nNetwork & Infrastructure Engineering\nDeploy, configure, and support Fortinet firewalls\nConfigure site-to-site and remote access VPNs\nDeploy and support UniFi switching, wireless infrastructure, and controllers\nConfigure VLANs, network segmentation, and security policies\nTroubleshoot LAN, WAN, Internet, VPN, and wireless networking issues\nSupport Windows Server environments and core infrastructure services\nAssist with server upgrades, hardware replacements, and infrastructure modernization initiatives\nSupport backup, disaster recovery, and business continuity solutions\nMaintain network documentation and technical diagrams\nClient Support & Technical Escalations\nServe as a Tier 2 / Tier 3 escalation resource for client environments\nTroubleshoot desktop, laptop, mobile device, printer, and application issues\nPerform onsite support and project work as required\nCommunicate technical issues and recommendations clearly to clients\nParticipate in root cause analysis and long-term remediation efforts\nDeliver exceptional customer service and professionalism\nProjects & Professional Services\nParticipate in Microsoft 365 migrations and onboarding projects\nSupport Intune deployments and endpoint modernization initiatives\nAssist with network refreshes, firewall upgrades, and wireless redesign projects\nPerform office technology deployments and infrastructure implementations\nValidate completed projects and support post-implementation stabilization\nSupport security improvement initiatives and remediation projects\nDocumentation & Service Delivery Excellence\nMaintain accurate ticket documentation and time entries in ConnectWise Manage\nFollow CloudFirst engineering standards, SOPs, and best practices\nCreate and update technical documentation, network diagrams, and knowledge base articles\nContribute to process improvement and operational maturity initiatives\nEnsure all work is thoroughly documented for supportability and client success\nRequired Qualifications\nExperience\n4–7 years of experience supporting IT infrastructure in an MSP or multi-client environment\nExperience supporting multiple client environments simultaneously\nStrong client-facing communication skills\nExperience performing onsite technical work and infrastructure deployments\nTechnical Skills\nMicrosoft 365 administration\nMicrosoft Entra ID (Azure AD)\nMicrosoft Intune administration\nMicrosoft Defender experience\nWindows Server administration\nWindows 10 and Windows 11 troubleshooting\nFortinet or similar firewall platforms\nManaged switching and wireless networking\nTCP/IP, DNS, DHCP, VPN technologies\nVLAN configuration and troubleshooting\nNetwork infrastructure support and diagnostics\nExperience using ConnectWise Manage or similar PSA platforms\nTravel Requirements : Regular travel to client sites throughout New York City, Westchester County, Rye, NY, and the Hudson Valley\nOther Requirements\nValid driver's license\nReliable transportation\nAbility to travel regularly throughout the New York metropolitan region\nAbility to work independently in a remote environment\nPreferred Qualifications\nFortinet NSE Certification\nExperience with UniFi networking solutions\nMicrosoft certifications (MS-102, MD-102, AZ-104, or similar)\nAzure administration experience\nPowerShell scripting experience\nExperience with Auvik or network monitoring platforms\nExperience with endpoint security and cybersecurity best practices\nExperience supporting municipal, government, or compliance-focused organizations\nWhat Success Looks Like\nWithin your first 90 days, you will:\nSuccessfully support assigned client environments with minimal supervision\nDemonstrate proficiency with Microsoft 365, Intune, Fortinet, and UniFi environments\nParticipate in onsite client engagements and infrastructure projects\nConsistently maintain accurate documentation and ticket updates\nBuild trusted relationships with clients and internal teams\nContribute to project delivery and technical standardization efforts\nDemonstrate adherence to CloudFirst engineering standards and service delivery practices\nWhy Join CloudFirst?\nRemote-first work environment\nExposure to both Microsoft Cloud and infrastructure technologies\nDiverse technical challenges across multiple industries\nOpportunity to work directly with clients and influence technology outcomes\nSupportive and collaborative engineering culture\nProfessional development and certification support\nClear career growth path toward Senior Systems Engineer and Technical Leadership roles\nCompetitive compensation and benefits\nApply Today\nIf you're a versatile MSP engineer who enjoys Microsoft technologies, networking, client interaction, and solving real-world business challenges, we'd love to hear from you.\nPlease submit your resume along with a brief summary of your experience with:\nMicrosoft 365\nIntune\nFortinet or firewall technologies\nNetworking and wireless infrastructure\nMSP environments\nClient-facing technical support and project work\nCloudFirst Technology Solutions is an Equal Opportunity Employer.\nPay: $110,703.33 - $126,261.14 per year\nBenefits:\nPaid time off\nWork Location: Hybrid remote in New York, NY 10040","company":"Cloudfirst Technology Solutions","rawCompany":"cloudfirst technology solutions","city":"New York","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-08-03T18:57:24.593Z","occupations":[{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Systems Engineer – Microsoft Cloud & Infrastructure","description":"CloudFirst Technology Solutions is a growing Managed Services Provider (MSP) delivering secure, scalable, and standards-driven technology solutions to commercial, nonprofit, municipal, and government organizations throughout New York.\nWe specialize in Microsoft 365, cloud services, endpoint management, cybersecurity, networking, and infrastructure modernization. Our team works closely with clients to design, implement, and support technology solutions that improve productivity, security, and operational efficiency. CloudFirst emphasizes documentation, standards, continuous improvement, and strong client relationships.\nPosition Overview\nCloudFirst is seeking a hands-on Systems Engineer to support client environments across Microsoft 365, endpoint management, networking, cybersecurity, and infrastructure projects.\nOur engineers work across the full technology lifecycle—from Microsoft 365, Intune, Entra ID, and security administration to firewall deployments, wireless networking, infrastructure upgrades, and client modernization initiatives.\nCurrent projects include substantial network and infrastructure work, while our long-term business remains centered around managed Microsoft cloud, security, and modern workplace services. As a result, this role is ideal for an engineer who enjoys both networking and Microsoft technologies and wants to continue growing across multiple disciplines.\nThis position combines remote support, onsite project work, infrastructure deployments, and direct client engagement.\nKey ResponsibilitiesMicrosoft Cloud & Endpoint Management\nAdminister and support Microsoft 365 environments\nManage Microsoft Entra ID (Azure AD)\nConfigure and support Microsoft Intune\nDeploy and support Microsoft Defender solutions\nAdminister Exchange Online, Teams, SharePoint Online, and OneDrive\nImplement Conditional Access policies and security controls\nPerform user onboarding, offboarding, and lifecycle management\nTroubleshoot Microsoft 365, identity, authentication, and device management issues\nNetwork & Infrastructure Engineering\nDeploy, configure, and support Fortinet firewalls\nConfigure site-to-site and remote access VPNs\nDeploy and support UniFi switching, wireless infrastructure, and controllers\nConfigure VLANs, network segmentation, and security policies\nTroubleshoot LAN, WAN, Internet, VPN, and wireless networking issues\nSupport Windows Server environments and core infrastructure services\nAssist with server upgrades, hardware replacements, and infrastructure modernization initiatives\nSupport backup, disaster recovery, and business continuity solutions\nMaintain network documentation and technical diagrams\nClient Support & Technical Escalations\nServe as a Tier 2 / Tier 3 escalation resource for client environments\nTroubleshoot desktop, laptop, mobile device, printer, and application issues\nPerform onsite support and project work as required\nCommunicate technical issues and recommendations clearly to clients\nParticipate in root cause analysis and long-term remediation efforts\nDeliver exceptional customer service and professionalism\nProjects & Professional Services\nParticipate in Microsoft 365 migrations and onboarding projects\nSupport Intune deployments and endpoint modernization initiatives\nAssist with network refreshes, firewall upgrades, and wireless redesign projects\nPerform office technology deployments and infrastructure implementations\nValidate completed projects and support post-implementation stabilization\nSupport security improvement initiatives and remediation projects\nDocumentation & Service Delivery Excellence\nMaintain accurate ticket documentation and time entries in ConnectWise Manage\nFollow CloudFirst engineering standards, SOPs, and best practices\nCreate and update technical documentation, network diagrams, and knowledge base articles\nContribute to process improvement and operational maturity initiatives\nEnsure all work is thoroughly documented for supportability and client success\nRequired Qualifications\nExperience\n4–7 years of experience supporting IT infrastructure in an MSP or multi-client environment\nExperience supporting multiple client environments simultaneously\nStrong client-facing communication skills\nExperience performing onsite technical work and infrastructure deployments\nTechnical Skills\nMicrosoft 365 administration\nMicrosoft Entra ID (Azure AD)\nMicrosoft Intune administration\nMicrosoft Defender experience\nWindows Server administration\nWindows 10 and Windows 11 troubleshooting\nFortinet or similar firewall platforms\nManaged switching and wireless networking\nTCP/IP, DNS, DHCP, VPN technologies\nVLAN configuration and troubleshooting\nNetwork infrastructure support and diagnostics\nExperience using ConnectWise Manage or similar PSA platforms\nTravel Requirements : Regular travel to client sites throughout New York City, Westchester County, Rye, NY, and the Hudson Valley\nOther Requirements\nValid driver's license\nReliable transportation\nAbility to travel regularly throughout the New York metropolitan region\nAbility to work independently in a remote environment\nPreferred Qualifications\nFortinet NSE Certification\nExperience with UniFi networking solutions\nMicrosoft certifications (MS-102, MD-102, AZ-104, or similar)\nAzure administration experience\nPowerShell scripting experience\nExperience with Auvik or network monitoring platforms\nExperience with endpoint security and cybersecurity best practices\nExperience supporting municipal, government, or compliance-focused organizations\nWhat Success Looks Like\nWithin your first 90 days, you will:\nSuccessfully support assigned client environments with minimal supervision\nDemonstrate proficiency with Microsoft 365, Intune, Fortinet, and UniFi environments\nParticipate in onsite client engagements and infrastructure projects\nConsistently maintain accurate documentation and ticket updates\nBuild trusted relationships with clients and internal teams\nContribute to project delivery and technical standardization efforts\nDemonstrate adherence to CloudFirst engineering standards and service delivery practices\nWhy Join CloudFirst?\nRemote-first work environment\nExposure to both Microsoft Cloud and infrastructure technologies\nDiverse technical challenges across multiple industries\nOpportunity to work directly with clients and influence technology outcomes\nSupportive and collaborative engineering culture\nProfessional development and certification support\nClear career growth path toward Senior Systems Engineer and Technical Leadership roles\nCompetitive compensation and benefits\nApply Today\nIf you're a versatile MSP engineer who enjoys Microsoft technologies, networking, client interaction, and solving real-world business challenges, we'd love to hear from you.\nPlease submit your resume along with a brief summary of your experience with:\nMicrosoft 365\nIntune\nFortinet or firewall technologies\nNetworking and wireless infrastructure\nMSP environments\nClient-facing technical support and project work\nCloudFirst Technology Solutions is an Equal Opportunity Employer.\nPay: $110,703.33 - $126,261.14 per year\nBenefits:\nPaid time off\nWork Location: Hybrid remote in New York, NY 10040","datePosted":"2026-08-03T18:57:24.593Z","dateModified":"2026-08-03T18:57:24.593Z","hiringOrganization":{"@type":"Organization","name":"Cloudfirst Technology Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"New York","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"253ddb087a4261eeecb447e0"},"url":"https://jobsearcher.com/jobs/253ddb087a4261eeecb447e0"}}