Pharmacy Tech

This employee works in both clerical and distribution roles as needed.Responsible for obtaining complete and accurate documentation for prescription fulfillment and billingCommunicates with customers for the purposes of answering questions and refilling medications and/or suppliesResponsible for timely and accurate preparation and processing of customer ordersMedical Clerical DutiesReviews and enters Confirmation of Orders, medical documentation to fulfill dispensing RXs and Billing RXs for pharmacy and MedicareGenerates accurate Confirmation of Orders to be faxed to providers for approvalCommunicates with providers the required documentation needed to complete an orderPerforms daily followup with providers for required documentationCommunicates with customers via inbound and outbound manual and/or automated callsEnters customer ordersVerifies and updates demographic information such as address and telephone number, as well as document informationTroubleshoot issues with customers account such as tracking packages, prescription questionsDistribution/Shipping Duties Prepares box stock for use by operation of box taping machine or by hand taping of boxes Views customer orders in computerized order systemPulls and packages appropriate equipment and/or medications to fill orderAffixes proper prescription and barcode labels to medication boxes, handwrites any special instructions (i.e. signature required, UPS only, etc.) on the barcode label and forwards the filled order to the pharmacist for verification prior to shipment Stocks work stations with appropriate supplies and product/equipment Prepares packages for shipment using computerized shipping systems by creating and affixing accurate shipping labels, sorting the packages by carrier and stacking them in the appropriate area for pickup by the designated carrier Maintains safe and clean work environment by keeping shelves, shipping supply area, and work stations neat May operate forklift and/or pallet jack