Application Support (Kafka, IBM MQ)

Role descriptionJob Summary  Seeking a Senior Specialist with 7 to 11 years of experience in Application Support specializing in Kafka and IBM MQ with additional skills in Splunk and Dynatrace  Job Description Provide expertlevel support and maintenance for Kafka and IBM MQbased applications within the enterprise environment Monitor and troubleshoot Kafka and IBM MQ clusters to ensure high availability and optimal performanceUtilize Splunk and Dynatrace tools for proactive monitoring log analysis and performance tuningCollaborate with development and infrastructure teams to implement scalable and reliable application support solutionsAnalyze and resolve complex application issues related to Kafka messaging IBM MQ and data streamingDocument support processes incident reports and resolution steps to maintain knowledge base accuracyParticipate in oncall rotations to provide 247 support for critical Kafka and IBM MQ applicationsContinuously improve support workflows and automation to enhance operational efficiencyRoles and Responsibilities  Act as the primary point of contact for Kafka and IBM MQ application support incidents and service requestsPerform root cause analysis and drive problem resolution for Kafka and IBM MQ related issuesMonitor application health using Splunk dashboards and Dynatrace metrics to detect anomalies earlyCoordinate with cross functional teams to deploy patches upgrades and configuration changes for Kafka and IBM MQ environmentsConduct performance tuning and capacity planning for Kafka and IBM MQ clusters to meet business demandsDevelop and maintain runbooks standard operating procedures and support documentationMentor junior team members and provide technical guidance on Kafka IBM MQ and monitoring toolsEnsure compliance with organizational policies and SLAs for application support servicesOther detailsBenefits/perks listed below may vary depending on the nature of your employment with LTIMindtree (“LTIM”):Benefits and Perks:Comprehensive Medical Plan Covering Medical, Dental, VisionShort Term and Long-Term Disability Coverage401(k) Plan with Company matchLife InsuranceVacation Time, Sick Leave, Paid HolidaysPaid Paternity and Maternity LeaveThe range displayed on each job posting reflects the minimum and maximum salary target for the position across all US locations. Within the range, individual pay is determined by work location and job level and additional factors including job-related skills, experience, and relevant education or training. Depending on the position offered, other forms of compensation may be provided as part of overall compensation like an annual performance-based bonus, sales incentive pay and other forms of bonus or variable compensation.Disclaimer: The compensation and benefits information provided herein is accurate as of the date ofthis posting.LTIMindtree is an equal opportunity employer that is committed to diversity in the workplace. Ouremployment decisions are made without regard to race, color, creed, religion, sex (includingpregnancy, childbirth or related medical conditions), gender identity or expression, national origin,ancestry, age, family-care status, veteran status, marital status, civil union status, domesticpartnership status, military service, handicap or disability or history of handicap or disability, geneticinformation, atypical hereditary cellular or blood trait, union affiliation, affectional or sexual orientationor preference, or any other characteristic protected by applicable federal, state, or local law, exceptwhere such considerations are bona fide occupational qualifications permitted by law.