Client Services Engineer
Title: Client Services EngineerJob Type: Contract (W2 Only)Contract Length: 6 monthsPay Range: $40-45/hrStart Date: ASAPLocation: Onsite - Foster City, CA (4x per week)About The OpportunityOur client, a leader in Autonomous Vehicle Technology, is looking for a skilled Client Services Engineer to join their team for a 6 months engagement. This project involves managing employee-facing technical services, troubleshooting issues, and implementing system upgrades to increase operational efficiency and improve the overall user experience. This is a high-impact role that requires a self-motivated professional who can hit the ground running and deliver results quickly.Key Responsibilities & DeliverablesThis role is focused on the successful completion of specific tasks and deliverables. Your responsibilities will include:Provide end-to-end technical support for all end-user technology services via ticketing systems (ServiceNow) and Slack.Research, install, implement, and upgrade internal systems and Saas platforms.Support and troubleshoot office equipment, including conference room systems, printers, and digital signage.Work cross-collaboratively on client-side projects to improve security, increase efficiency, or enhance user experience.Create and maintain essential documentation for internal team processes and user-facing support articles.Required Skills & Experience:We are looking for someone with a proven track record of successful contract engagements. The ideal candidate will have:3+ years of experience in a similar IT Support / Admin role.Deep expertise in managing a multi-OS enterprise environment, including Windows 10, Ubuntu, Chrome OS, and macOS. This isn't a learning role—you need to be a subject matter expert.Strong foundation in Google Workspace administration, Active Directory account administration, and networking concepts (VPN, DHCP, DNS).Experience with ticketing/documentation tools (ServiceNow, Jira, Confluence), endpoint management tools (e.g., ECM/Intune, Jamf), and Single-Sign-On configuration (Azure, Okta, Ping).Demonstrated ability to design and run experiments (DOE), analyze results statistically, and iterate quickly in a “scrappy” hands-on environment.Exceptional verbal and written communication skills and a strong commitment to endpoint security and user best practices.W2 only (No C2C or 1099 contractors)