Customer Service & Sales Representative

Job Description The Farmers Insurance - Leneve Kosmecki agency is currently seeking a detail oriented, self-motivated individual, with effective time management, and a positive attitude to join our agency. As a Customer Service & Sales Representative, you will provide exceptional customer service to our current clients and new prospects, as well as work to support agency growth through new business generation. This is not a remote position and will be inside our agency. This will start as a part time position working 15-20 hours/week and the right person may convert to fulltime. Candidates must have customer service and sales experience in professional office or in a retail setting. Need to have the ability to work in a team environment, and an excellent professional telephone presence. Must be able to pass state insurance license exam and meet continuing education requirements (We will help you with this). Salary: $19.00 - $20.00 per hour Benefits Hourly Base Salary + Commission Flexible Schedule Hands on Training Career Growth Opportunities Mon-Fri Schedule Evenings Off Paid Time Off (PTO) Responsibilities Handle all incoming calls from clients and potential customers. Process client policy change requests. Take and process premium payments from clients. Thoroughly understand and follow all underwriting, rating and compliance requirements. Call prospective customers by operating VOIP telephones, automatic dialing systems, and other internet technologies. Prospecting and generating new business through leads & referral sources. Maintain client relationships with follow up phone calls. Schedule appointments for Agent to meet prospective customers. Requirements Minimum one (1) year of customer service and/or sales experience in a professional office setting or retail environment is required. Experience using Microsoft Office programs (Outlook, Word, Excel) is required. Familiar with multiple computer platforms (Windows, Google, etc.) is required Bilingual: English and Spanish is highly preferred Previous insurance or banking industry experience highly preferred. Company Description Farmers Insurance District Office in Tualatin is seeking sales leaders and management professionals who are looking to build on their experience and establish ownership in their communities. If you are looking for an opportunity that allows you the ability to be in business for yourself, but with substantial structural and financial support, we encourage you to have a conversation with us about our retail agency ownership program. We are looking for enthusiastic, self-reliant, proven leaders, who are ready to advance into ownership and solidify their career in insurance and financial services.