Wetlands Slough - Kalispel Host-Hostess

Summary of FunctionsMonitors and coordinates activities of dining room personnel to provide fast and courteous service to patrons by performing the following duties.Essential Duties and ResponsibilitiesEnsures compliance with the Kalispel Tribe of Indians- Internal Controls, and Northern Quest Policies and Procedures.Performs as a team member with supervisor, bussers, and servers in maintaining a smooth and efficient shift.Welcome guests in an appropriate manner, escort them to tables, and provide menus.Provide attentive and friendly service and invite guests to return, greets the guests upon leaving.Help busser in restaurant as needed.Communicate all food and service complaints to the Supervisor.Be able to educate guests about the daily specials.Keep your area well stocked and organized.Answer the phone in a pleasant and inviting manner.Seat guest using proper seating rotation.Accommodate guest preferences to the best of your ability while maintaining a great attitude.Keep in constant communication with servers and bussers to ensure a great guest experience.Available and willing to work any changes in hours deemed necessary for Business LevelsResponsible for maintaining a good attendance record.May be required to be a panelist for the Internal Review Hearings.This job description does not list all of the duties of this position. You may be instructed by management to perform other duties as assigned.Supervisory ResponsibilitiesThis job has no supervisory responsibilities.EducationHigh school diploma or general education degree (GED).ExperiencePrior host/hostess and cashier experience preferredSkillsSkill in identifying and resolving problems under pressure conditions.Other RequirementsAbility to obtain and maintain a Tribal Gaming License.Washington State Food Handler Permit within 14 days of start date.Hepatitis A vaccination.Available to work nights, weekends and holidays as required.Physical DemandsRequires the ability to lift and/or move objects weighing up to 25 pounds.Constantly requires the ability to receive detailed information through oral communication, and to make fine discrimination in sound.Constantly requires verbally expressing or exchanging ideas of important instructions accurately, loudly, or quickly.Constantly requires working with fingers rather than the whole hand or arm.Constantly requires repetitive movement of the wrists, hands and/or fingers.Often requires walking or moving about to accomplish tasks.Occasionally requires standing and/or sitting for sustained periods of time.Occasionally requires ascending or descending stairs or ramps using feet and legs and/or hands and arms.Occasionally requires raising objects from a lower to a higher position or moving objects horizontally.Occasionally requires stooping which entails the use of the lower extremities and back muscles. Infrequently requires crouching.Specific vision abilities required by this job include close vision, distance vision, color vision, and the ability to adjust focus.Work EnvironmentWhile performing the duties of this job, the employee is occasionally exposed to tobacco smoke, moving mechanical parts and fumes or airborne particles. The worker is frequently subject to inside environmental conditions, which provide protection from weather conditions, but not necessarily from temperature changes, and is occasionally subject to outside environmental conditions and to wet and/or humid conditions. The noise level in the work environment is usually moderate.Equal Opportunity Employer