{"schemaVersion":"jobsearcher.job.v1","id":"239d2e5a79388fd0239cb49b","url":"https://jobsearcher.com/jobs/239d2e5a79388fd0239cb49b","canonicalUrl":"https://jobsearcher.com/jobs/239d2e5a79388fd0239cb49b","title":"Software Support","description":"DescriptionJob is located on-site in Des Moines, IAJob ResponsibilitiesAbility to work with multiple groups within sales, service, and engineering.Train customers on new software, and provide ongoing supportSetup customer accounts through data provided by the customerCheck customer provided cards and match them with readersTroubleshoot through testing software/hardware functionality, compatibility and system integration per configuration and software test planDocument issues and suggest improvements on features and processesCollaborate with the engineering and product management teams to help reproduce and resolve issuesRequirementsQualificationsHigh school degree or GEDStrong computer skills including office products such as Excel and WordExceptional verbal and written communication skillsExcellent troubleshooting skillsGood work ethicTeam playerPassion for product quality and a positive user experienceAbility to learn quickly and manage priorities in a fast-paced development environment","company":"Wittern Group","rawCompany":"wittern group","city":"Clive","state":"IA","isRemote":false,"isActive":false,"createdAt":"2026-10-15T12:57:33.007Z","occupations":[{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Software Support","description":"DescriptionJob is located on-site in Des Moines, IAJob ResponsibilitiesAbility to work with multiple groups within sales, service, and engineering.Train customers on new software, and provide ongoing supportSetup customer accounts through data provided by the customerCheck customer provided cards and match them with readersTroubleshoot through testing software/hardware functionality, compatibility and system integration per configuration and software test planDocument issues and suggest improvements on features and processesCollaborate with the engineering and product management teams to help reproduce and resolve issuesRequirementsQualificationsHigh school degree or GEDStrong computer skills including office products such as Excel and WordExceptional verbal and written communication skillsExcellent troubleshooting skillsGood work ethicTeam playerPassion for product quality and a positive user experienceAbility to learn quickly and manage priorities in a fast-paced development environment","datePosted":"2026-10-15T12:57:33.007Z","dateModified":"2026-10-15T12:57:33.007Z","hiringOrganization":{"@type":"Organization","name":"Wittern Group","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Clive","addressRegion":"IA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"239d2e5a79388fd0239cb49b"},"url":"https://jobsearcher.com/jobs/239d2e5a79388fd0239cb49b"}}