{"schemaVersion":"jobsearcher.job.v1","id":"232cc5132e8b0c8bfda2f44e","url":"https://jobsearcher.com/jobs/232cc5132e8b0c8bfda2f44e","canonicalUrl":"https://jobsearcher.com/jobs/232cc5132e8b0c8bfda2f44e","title":"Viewpoint Customer Support Coordinator","description":"Summary:Join our Viewpoint Construction Software division as a Customer Support Coordinator. This entry-level role involves handling customer inquiries via phone, chat, and email, assisting with the Customer Portal, and managing customer data in our CRM system.Key Responsibilities:Respond to high-volume support requests and route calls appropriately.Assist customers with Customer Portal setup and access issues.Update customer information and communicate with various departments.Manage projects and ensure accurate contact records.Qualifications:High school diploma.Excellent phone etiquette and customer service skills.Strong organizational skills and ability to multitask in a fast-paced environment.Intermediate proficiency in MS Office applications; advanced skills in Excel and Word preferred.Customer service experience is a plus.","company":"Talent Groups","rawCompany":"talent groups","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T11:37:18.040Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"237990","title":"Other Heavy and Civil Engineering Construction","slug":"other-heavy-and-civil-engineering-construction"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Viewpoint Customer Support Coordinator","description":"Summary:Join our Viewpoint Construction Software division as a Customer Support Coordinator. This entry-level role involves handling customer inquiries via phone, chat, and email, assisting with the Customer Portal, and managing customer data in our CRM system.Key Responsibilities:Respond to high-volume support requests and route calls appropriately.Assist customers with Customer Portal setup and access issues.Update customer information and communicate with various departments.Manage projects and ensure accurate contact records.Qualifications:High school diploma.Excellent phone etiquette and customer service skills.Strong organizational skills and ability to multitask in a fast-paced environment.Intermediate proficiency in MS Office applications; advanced skills in Excel and Word preferred.Customer service experience is a plus.","datePosted":"2026-08-14T11:37:18.040Z","dateModified":"2026-08-14T11:37:18.040Z","hiringOrganization":{"@type":"Organization","name":"Talent Groups","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"232cc5132e8b0c8bfda2f44e"},"url":"https://jobsearcher.com/jobs/232cc5132e8b0c8bfda2f44e"}}