{"schemaVersion":"jobsearcher.job.v1","id":"22fc9783caf1b0eaebc9c2ce","url":"https://jobsearcher.com/jobs/22fc9783caf1b0eaebc9c2ce","canonicalUrl":"https://jobsearcher.com/jobs/22fc9783caf1b0eaebc9c2ce","title":"Problem Manager","description":"Wipro Limited is seeking a Problem Manager in Jacksonville, FL to lead the end-to-end lifecycle of IT problems. You will drive root cause analysis, coordinate cross-functional remediation, and ensure permanent fixes or effective workarounds, bridging incident response with service improvement.\r\nThe role requires 5–8 years of ITIL-based Problem Management, strong communication, and experience with Splunk, ServiceNow, and Remedy.\r\nJ-18808-Ljbffr","company":"Wipro Technologies","rawCompany":"wipro technologies","city":"Jacksonville","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:49:37.155Z","occupations":[{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Problem Manager","description":"Wipro Limited is seeking a Problem Manager in Jacksonville, FL to lead the end-to-end lifecycle of IT problems. You will drive root cause analysis, coordinate cross-functional remediation, and ensure permanent fixes or effective workarounds, bridging incident response with service improvement.\r\nThe role requires 5–8 years of ITIL-based Problem Management, strong communication, and experience with Splunk, ServiceNow, and Remedy.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:49:37.155Z","dateModified":"2026-08-08T01:49:37.155Z","hiringOrganization":{"@type":"Organization","name":"Wipro Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Jacksonville","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"22fc9783caf1b0eaebc9c2ce"},"url":"https://jobsearcher.com/jobs/22fc9783caf1b0eaebc9c2ce"}}