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Desktop Support Technician II

AA2ITStoughton, MAJune 3rd, 2026
IT Support SpecialistEmphasis on: supporting Outlook client issues: email issues/outlook profile corruption/knowledge of OST/PST. Installing/configuring/moving desktop PCs. Working with end-users to resolve issues. Providing updates to management as needed.Top 2 or 3 required skills that candidates must have: Communications, Hardware Break-Fix, InstallingWhat will the work schedule be for this position? (M-F? 8-5? Overtime? On-call?): M-F/8-5/Overtime = YES/On-Call = YESFull time hours or part time hours? FTHow many overall years of experience should this person have and do they need any specific certifications or education? 5-7+ yrsDriving Required – Yes or No? NoAssignment Type – Contract or Contract to Hire? Contract to HireIf contract to hire what is the conversion rate? 30-34$/hrWorksite Zip Code:02072How soon will candidate review and interviews start?ASAPDo you have upcoming vacations or time out of the office? NOA+ REQUIRED/Other COMPTIA or Microsoft certifications required. Ticketing systems experience ServiceNOW/Remedy etc. Comprehensive hardware/software experience and knowledge.Desktop Break/Fix Experience and 5 yearsImaging Experience and 5 yearsLaptop Break/Fix Experience and 5 yearsMicrosoft Windows and 5 yearsMicrosoft Office and 5 years