{"schemaVersion":"jobsearcher.job.v1","id":"22cf41345bb6f98172c3f0d1","url":"https://jobsearcher.com/jobs/22cf41345bb6f98172c3f0d1","canonicalUrl":"https://jobsearcher.com/jobs/22cf41345bb6f98172c3f0d1","title":"Technical Application Scientist, Eastern US","description":"Technical Application Scientist, Eastern US RTP, North Carolina\r\nWHO WE ARE\r\nParse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system.\r\nFounded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, BCR, Gene Capture, and a software tool for data analysis.\r\nParse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory.\r\nTHE POSITION\r\nAs a Technical Application Scientist (TAS) you will be a central influence in delivering a world-class customer experience with a focus on technical troubleshooting and general platform inquiries. As a key member of the Application Support Team, you will assist in the development and continuous improvement of commercial processes and strive to ensure customer success. In this role you will work cross-functionally with several internal teams, including the Field Application Scientists (FAS), Bioinformatics Application Scientists (BAS), Research & Development, Sales, and Marketing teams to ensure customer outreach is conducted in a cohesive and expeditious manner.\r\nIN THIS POSITION, YOU WILL: Work within the global Application Support team to provide direct support to customer inquiries and global distributors to include, but not limited to, product information and troubleshooting.\r\nLog, manage, and report customer support inquiries through multiple channels (CRM, support platforms, email)\r\nEscalate and resolve customer troubleshooting cases to quickly provide solutions for partners in Field Application, R&D, Product Management, Manufacturing, and Sales as needed\r\nBe the Voice of the Customer (VOC) and distill, quantify, and actively represent customer feedback to internal teams, using your \"customer perspective\" to advocate for the user experience\r\nLead in-house and virtual technical product trainings for the Sales and Support teams\r\nCreate educational and instructional content for customers and internal stakeholders\r\nStay up to date in the rapidly evolving field of single-cell genomics and relay observations of market shifts to leadership\r\nFOR THIS POSITION, WE LOOK FOR Minimum of a BA/BS in Chemistry, Biochemistry, Molecular Biology or Genetics\r\nMinimum of one (1) year of experience in a customer-facing role supporting genomics products\r\nExperience with next-generation sequencing platforms and library preparation, cell culture, RNA-Seq\r\nA proactive and collaborative approach to problem solving\r\nOutstanding communication skills, written and verbal, as well as excellent interpersonal skills\r\nSomeone who works well in a fast-paced, dynamic environment\r\nProficiency with MS Office and Google Suite (Mail, Calendar), CRM (e.g. Hubspot, Salesforce), and ideally Monday.com (or similar for project management)\r\nKnowledge of gene expression data analysis, analysis tools, basic command line knowledge is highly desired\r\nJOB CONDITIONS This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively.\r\nRegular communication and collaboration with customers and team members will occur virtually through zoom meetings, instant messaging, and email.\r\nTravel requirements: This position may include travel on occasion to attend conferences and meetings or training at the company headquarters in Seattle.\r\nThis position requires extensive computer time.\r\nYou must be able to work in and around a laboratory environment (when needed for trainings in HQ)\r\nParse Biosciences is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law.\r\nAs part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably.\r\nVoluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.\r\nAs set forth in Parse Biosciences's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.\r\nVoluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026\r\nWhy are you being asked to complete this form?\r\nWe are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.\r\nCompleting this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.\r\nHow do you know if you have a disability?\r\nA disability is a condition that substantially limits one or more of your \"major life activities.\" If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:\r\nAlcohol or other substance use disorder (not currently using drugs illegally)\r\nAutoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS\r\nBlind or low vision\r\nCancer (past or present)\r\nCardiovascular or heart disease\r\nCeliac disease\r\nCerebral palsy\r\nDeaf or serious difficulty hearing\r\nDiabetes\r\n\\ Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders\r\nEpilepsy or other seizure disorder\r\nGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome\r\nIntellectual or developmental disability\r\nMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD\r\nMissing limbs or partially missing limbs\r\nMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports\r\nNervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)\r\nNeurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities\r\nPartial or complete paralysis (any cause)\r\nPulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema\r\nShort stature (dwarfism)\r\nTraumatic brain injury\r\nDisability Status Select...\r\nPUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.\r\nJ-18808-Ljbffr","company":"Parse Biosciences","rawCompany":"parse biosciences","city":"Seattle","state":"WA","isRemote":false,"isActive":false,"createdAt":"2026-04-09T08:01:51.258Z","occupations":[{"code":"19-4099.00","title":"Life, Physical, and Social Science Technicians, All Other","slug":"life-physical-and-social-science-technicians-all-other"},{"code":"19-4021.00","title":"Biological Technicians","slug":"biological-technicians"},{"code":"41-4011.00","title":"Sales Representatives, Wholesale and Manufacturing, Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-technical-and-scientific-products"}],"industries":[{"code":"541714","title":"Research and Development in Biotechnology (except Nanobiotechnology)","slug":"research-and-development-in-biotechnology-except-nanobiotechnology"},{"code":"541715","title":"Research and Development in the Physical, Engineering, and Life Sciences (except Nanotechnology and Biotechnology)","slug":"research-and-development-in-the-physical-engineering-and-life-sciences-except-nanotechnology-and-biotechnology"},{"code":"541990","title":"All Other Professional, Scientific, and Technical Services","slug":"all-other-professional-scientific-and-technical-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Application Scientist, Eastern US","description":"Technical Application Scientist, Eastern US RTP, North Carolina\r\nWHO WE ARE\r\nParse Biosciences is a global life sciences company whose mission is to accelerate progress in human health and scientific research. Empowering researchers to perform single cell sequencing with unprecedented scale and ease, our pioneering approach has enabled groundbreaking discoveries in cancer treatment, tissue repair, stem cell therapy, kidney and liver disease, brain development, and the immune system.\r\nFounded based on a transformative technology invented at the University of Washington, Parse has raised over $100 million and is used by over 3,000 labs across the world. Our growing portfolio of products includes Evercode Whole Transcriptome, Evercode TCR, BCR, Gene Capture, and a software tool for data analysis.\r\nParse Biosciences is based in Seattle, Washington's vibrant South Lake Union district, where we recently opened a 34,000 square foot headquarters and state-of-the-art laboratory.\r\nTHE POSITION\r\nAs a Technical Application Scientist (TAS) you will be a central influence in delivering a world-class customer experience with a focus on technical troubleshooting and general platform inquiries. As a key member of the Application Support Team, you will assist in the development and continuous improvement of commercial processes and strive to ensure customer success. In this role you will work cross-functionally with several internal teams, including the Field Application Scientists (FAS), Bioinformatics Application Scientists (BAS), Research & Development, Sales, and Marketing teams to ensure customer outreach is conducted in a cohesive and expeditious manner.\r\nIN THIS POSITION, YOU WILL: Work within the global Application Support team to provide direct support to customer inquiries and global distributors to include, but not limited to, product information and troubleshooting.\r\nLog, manage, and report customer support inquiries through multiple channels (CRM, support platforms, email)\r\nEscalate and resolve customer troubleshooting cases to quickly provide solutions for partners in Field Application, R&D, Product Management, Manufacturing, and Sales as needed\r\nBe the Voice of the Customer (VOC) and distill, quantify, and actively represent customer feedback to internal teams, using your \"customer perspective\" to advocate for the user experience\r\nLead in-house and virtual technical product trainings for the Sales and Support teams\r\nCreate educational and instructional content for customers and internal stakeholders\r\nStay up to date in the rapidly evolving field of single-cell genomics and relay observations of market shifts to leadership\r\nFOR THIS POSITION, WE LOOK FOR Minimum of a BA/BS in Chemistry, Biochemistry, Molecular Biology or Genetics\r\nMinimum of one (1) year of experience in a customer-facing role supporting genomics products\r\nExperience with next-generation sequencing platforms and library preparation, cell culture, RNA-Seq\r\nA proactive and collaborative approach to problem solving\r\nOutstanding communication skills, written and verbal, as well as excellent interpersonal skills\r\nSomeone who works well in a fast-paced, dynamic environment\r\nProficiency with MS Office and Google Suite (Mail, Calendar), CRM (e.g. Hubspot, Salesforce), and ideally Monday.com (or similar for project management)\r\nKnowledge of gene expression data analysis, analysis tools, basic command line knowledge is highly desired\r\nJOB CONDITIONS This position is home office based and will require a reliable internet connection and suitable workspace to fulfill job duties effectively.\r\nRegular communication and collaboration with customers and team members will occur virtually through zoom meetings, instant messaging, and email.\r\nTravel requirements: This position may include travel on occasion to attend conferences and meetings or training at the company headquarters in Seattle.\r\nThis position requires extensive computer time.\r\nYou must be able to work in and around a laboratory environment (when needed for trainings in HQ)\r\nParse Biosciences is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender perception or identity, national origin, age, marital status, protected veteran status, disability status, or any other status protected by federal, state, or local law.\r\nAs part of our commitment to fairness and inclusion, we do not use artificial intelligence or automated systems to screen job applications. Every application is reviewed by a member of our hiring team to ensure that hiring decisions are made thoughtfully and equitably.\r\nVoluntary Self-Identification For government reporting purposes, we ask candidates to respond to the below self-identification survey. Completion of the form is entirely voluntary. Whatever your decision, it will not be considered in the hiring process or thereafter. Any information that you do provide will be recorded and maintained in a confidential file.\r\nAs set forth in Parse Biosciences's Equal Employment Opportunity policy, we do not discriminate on the basis of any protected group status under any applicable law.\r\nVoluntary Self-Identification of Disability Form CC-305 Page 1 of 1 OMB Control Number 1250-0005 Expires 04/30/2026\r\nWhy are you being asked to complete this form?\r\nWe are a federal contractor or subcontractor. The law requires us to provide equal employment opportunity to qualified people with disabilities. We have a goal of having at least 7% of our workers as people with disabilities. The law says we must measure our progress towards this goal. To do this, we must ask applicants and employees if they have a disability or have ever had one. People can become disabled, so we need to ask this question at least every five years.\r\nCompleting this form is voluntary, and we hope that you will choose to do so. Your answer is confidential. No one who makes hiring decisions will see it. Your decision to complete the form and your answer will not harm you in any way. If you want to learn more about the law or this form, visit the U.S. Department of Labor's Office of Federal Contract Compliance Programs (OFCCP) website at www.dol.gov/ofccp.\r\nHow do you know if you have a disability?\r\nA disability is a condition that substantially limits one or more of your \"major life activities.\" If you have or have ever had such a condition, you are a person with a disability. Disabilities include, but are not limited to:\r\nAlcohol or other substance use disorder (not currently using drugs illegally)\r\nAutoimmune disorder, for example, lupus, fibromyalgia, rheumatoid arthritis, HIV/AIDS\r\nBlind or low vision\r\nCancer (past or present)\r\nCardiovascular or heart disease\r\nCeliac disease\r\nCerebral palsy\r\nDeaf or serious difficulty hearing\r\nDiabetes\r\n\\ Disfigurement, for example, disfigurement caused by burns, wounds, accidents, or congenital disorders\r\nEpilepsy or other seizure disorder\r\nGastrointestinal disorders, for example, Crohn's Disease, irritable bowel syndrome\r\nIntellectual or developmental disability\r\nMental health conditions, for example, depression, bipolar disorder, anxiety disorder, schizophrenia, PTSD\r\nMissing limbs or partially missing limbs\r\nMobility impairment, benefiting from the use of a wheelchair, scooter, walker, leg brace(s) and/or other supports\r\nNervous system condition, for example, migraine headaches, Parkinson's disease, multiple sclerosis (MS)\r\nNeurodivergence, for example, attention-deficit/hyperactivity disorder (ADHD), autism spectrum disorder, dyslexia, dyspraxia, other learning disabilities\r\nPartial or complete paralysis (any cause)\r\nPulmonary or respiratory conditions, for example, tuberculosis, asthma, emphysema\r\nShort stature (dwarfism)\r\nTraumatic brain injury\r\nDisability Status Select...\r\nPUBLIC BURDEN STATEMENT: According to the Paperwork Reduction Act of 1995 no persons are required to respond to a collection of information unless such collection displays a valid OMB control number. This survey should take about 5 minutes to complete.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T08:01:51.258Z","dateModified":"2026-04-09T08:01:51.258Z","hiringOrganization":{"@type":"Organization","name":"Parse Biosciences","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Seattle","addressRegion":"WA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"22cf41345bb6f98172c3f0d1"},"url":"https://jobsearcher.com/jobs/22cf41345bb6f98172c3f0d1"}}