Engineering Design Associate

Important Application Submission InformationIn order to ensure your application is successfully received before the job posting expires, please submit your application by 11:59 PM on Thursday, June 4, 2026More than a career - a chance to make a difference in people's lives.Build an exciting, rewarding career with us – help us make a difference for millions of people every day. Consider joining the Duke Energy team, where you'll find a friendly work environment, opportunities for growth and development, recognition for your work, and competitive pay and benefits.The Engineering Design Associate will provide work management system, Design Tool data entry and general support to Designers as part of engineering and construction planning process. Candidates are expected to have strong computer systems knowledge and have the ability to work with independence in the E&CP tools.This position does not progress into the engineering technologist hierarchy.This position is accountable for providing accurate and timely work results which support safety, reliability, storm restoration, and cost management while providing quality customer service.Major Job Duties And ResponsibilitiesPerform Design Tool entry, work management system and general support to Designers and management of system queuesEnters projects as requested into the work management system using Designer field notes, templates, and/or Expert Designer or other methodsApplies standard designs to lower complexity corrective maintenance work, follow-up work, and/or other routine program workAssists the Designers with general work order preparations, particularly for overhead and underground revenue work, major projects and other maintenance / program workCopies/translate sketches/notes from Designers into appropriate format for attached construction prints on work orders in the work management system (eg. Residential, small commercial and lighting)Also completes work orders that do not require a field visit or guidance from a Designer (eg temp services)Verifies/completes the dependencies in the work management system prior to releasing job(s)Assists Designer with updating work management system for status, project comments, or customer comments and contact informationCommunicates and coordinates with internal/external customersPerforms customer call as requested for various work management system tasks and coordinates with responsible parties regarding right-of-way, site ready, schedule, re-schedules, CIAC, invoices, site deliveryCompiles, reviews, and prints reports from work management system as neededContacts customers to confirm project details and schedules (depending on Enable)Assists in managing communications for Designers such as creation/scheduling of customer outages and letters, manually generated invoices (CIAC), and other general communications with customers as necessaryCommunicate, coordinate, and develop solutions for a broad range of requests between Designers and Schedulers, Construction and Maintenance (C&M) Specialists, and others as needed (Ex. Phone number lookup to in-depth work management/design tool changes)Reports job status details to Designers, C&M Specialist, and/or contract construction crews as neededHandles customer information system inquiries and centralized group requests To and from requests from centralized subdivision designSupports designer with obtaining information out of customer information systemsEngagement/Safety and otherPrepares for and provides storm support as neededSupports Human Performance safety culture through active participation in safety meetingsFollows ergonomics and office safety guidelinesSupports corporate initiativesDemonstrates a commitment to continuous learning and developmentJob Specific Knowledge, Skills, And AbilitiesDemonstrates excellent customer skillsPossesses effective written and verbal communication and interpersonal skillsCollaborates effectively in a team environmentDemonstrates proficiency in Microsoft Office suiteExhibits flexibility and dependability during storm events and regular workEffectively manages stressful situationsDemonstrated proficiency in computer based work management systemsBasic QualificationsAssociate's DegreeIn Lieu of Degree, HS Diploma - 2 years of work-related experienceValid Driver's LicenseDesired QualificationsAssociate's degree in technical field of studyOne to three years of providing customer service supportKnowledgeable of E&CP processes, work management system, and related computer applicationsExperience using computer based drawing toolsAdditional Preferred QualificationsMaximo, SAP, ULAT (Universal Lighting Agreement Tool) experience, Argus.Strong Organization skillsDemonstrates excellent customer skillsPossesses effective written and verbal communication and interpersonal skillsCollaborates effectively in a team environmentDemonstrates proficiency in Microsoft Office suiteExhibits flexibility and dependability during storm events and regular workEffectively manages stressful situationsDemonstrated proficiency in computer based work management systemsKnowledgeable of E&CP processes, work management system, and related computer applicationsExperience using computer based drawing toolsWorking ConditionsHybrid – Work will be performed from both remote and onsite locations after the onboarding period. However, hybrid employees should live within a 45-minute commute to their designated Duke Energy facility.Travel Requirements5-15%Relocation Assistance Provided (as applicable)NoRepresented/Union PositionNoVisa Sponsored PositionNoPlease note that in order to be considered for this position, you must possess all of the basic/required qualifications.PrivacyDo Not Sell My Personal Information (CA)Terms of UseAccessibility