{"schemaVersion":"jobsearcher.job.v1","id":"21ea46bec295230a14099a21","url":"https://jobsearcher.com/jobs/21ea46bec295230a14099a21","canonicalUrl":"https://jobsearcher.com/jobs/21ea46bec295230a14099a21","title":"Operations Manager","description":"Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.\n\nOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.\n\nOur fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.\n\nKey Responsibilities\n\nSupport, mentor, and motivate your salaried and hourly workforce\n\nLead large-scope projects with site and regional impact\n\nBuild and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance\n\nManage safety, quality, productivity, and customer delivery promises\n\nCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives\n\nLift up to 49 pounds and frequently push, pull, squat, bend, and reach\n\nStand/walk for up to 12 hours during shifts\n\nWork in an environment where the noise level varies and can be loud\n\nWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)\n\nContinuously climb and descend stairs (applies to sites with stairs)\n\nBasic Qualifications\n\n3+ years of employee and performance management experience\n\nBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience\n\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n\nPreferred Qualifications\n\n1+ years of performance metrics, process improvement or lean techniques experience\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers.\n\n#J-18808-Ljbffr","company":"Amazon.com","rawCompany":"amazoncom","city":"Cherry Valley","state":"IL","isRemote":false,"isActive":false,"createdAt":"2026-06-20T03:50:23.671Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-3051.00","title":"Industrial Production Managers","slug":"industrial-production-managers"},{"code":"11-3071.00","title":"Transportation, Storage, and Distribution Managers","slug":"transportation-storage-and-distribution-managers"}],"industries":[{"code":"492110","title":"Couriers and Express Delivery Services","slug":"couriers-and-express-delivery-services"},{"code":"493110","title":"General Warehousing and Storage","slug":"general-warehousing-and-storage"},{"code":"492210","title":"Local Messengers and Local Delivery","slug":"local-messengers-and-local-delivery"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Operations Manager","description":"Our WW Operations network delivers millions of packages and smiles to Amazon customers every day. We are looking for motivated, customer-focused individuals who want to join our team as an Operations Manager. In this role, you will lead and develop a team of salaried and hourly talent. You will be responsible for engaging your team during their shifts to maintain the highest levels of safety, quality, attendance, and performance. To achieve this, managers are expected to provide their team with the tools needed for success while driving improvements in productivity and efficiency through data-driven decisions and analytical problem-solving. You will also play a key role in maintaining our customer expectations to ensure customer orders are delivered at the right time, to the right location.\n\nOur Operation’s workflow has three major components: First mile - where the product is housed and ready for order; Middle mile - where the order is hauled to your area; and Last mile - when the product is delivered to the customer’s door. Please note that all workflows have slight building variations, but one thing is constant: our vision and dedication to the customer.\n\nOur fulfillment network launches new Operations sites every year, providing various opportunities for your professional growth. We hire Operations Managers based on location preference and the business’ current openings.\n\nKey Responsibilities\n\nSupport, mentor, and motivate your salaried and hourly workforce\n\nLead large-scope projects with site and regional impact\n\nBuild and execute productivity plans through forecast reviews, determining productivity requirements, and partnering with other Leaders to load balance\n\nManage safety, quality, productivity, and customer delivery promises\n\nCollaborate with all support teams including Safety, Engineering, Loss Prevention, Quality Assurance, Human Resources to develop plans to meet business objectives\n\nLift up to 49 pounds and frequently push, pull, squat, bend, and reach\n\nStand/walk for up to 12 hours during shifts\n\nWork in an environment where the noise level varies and can be loud\n\nWork in an environment that is subject to variable temperatures and weather (delivery stations include outside loading departments)\n\nContinuously climb and descend stairs (applies to sites with stairs)\n\nBasic Qualifications\n\n3+ years of employee and performance management experience\n\nBachelor's degree or equivalent, or 2+ years of Amazon (blue badge/FTE) experience\n\nWork a flexible schedule/shift/work area, including weekends, nights, and/or holidays\n\nPreferred Qualifications\n\n1+ years of performance metrics, process improvement or lean techniques experience\n\nAmazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.\n\nOur inclusive culture empowers Amazonians to deliver the best results for our customers.\n\n#J-18808-Ljbffr","datePosted":"2026-06-20T03:50:23.671Z","dateModified":"2026-06-20T03:50:23.671Z","hiringOrganization":{"@type":"Organization","name":"Amazon.com","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Cherry Valley","addressRegion":"IL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"21ea46bec295230a14099a21"},"url":"https://jobsearcher.com/jobs/21ea46bec295230a14099a21"}}