{"schemaVersion":"jobsearcher.job.v1","id":"20ff084073d9c45deac185d1","url":"https://jobsearcher.com/jobs/20ff084073d9c45deac185d1","canonicalUrl":"https://jobsearcher.com/jobs/20ff084073d9c45deac185d1","title":"Computer and Network Technician","description":"HiFyve is hiring for a Network Technician / IT Support\nDirect Hire opportunity with great benefits!\nResponsibilities:\nServe as the first point of contact for employees seeking IT technical assistance and support.\nProvide IT technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.\nInstall, configure, monitor, troubleshoot, maintain, and upgrade hardware/software related to user desktops, laptops, mobile devices, and peripherals.\nRespond to queries in person, remotely via email, phone, or other remote access tools.\nManage requests via IT service desk software, including tracking, follow-up, and closure of incidents.\nEscalate unresolved issues/requests to the next level of IT support personnel to ensure timely resolution.\nMaintain inventory of IT infrastructure assets (hardware and software).\nParticipate in 24/7 on-call support for system availability, troubleshooting, and maintenance requirements.\nWork independently and in a team to manage full scope of responsibilities with minimal supervision.\nEnsure compliance with Group IT security standards and other requirements.\nCoordinate IT-related matters regarding onboarding and offboarding employees.\nIdentify and suggest possible improvements in related IT procedures.\nParticipate in other IT-related projects, locally and overseas, in coordination with IT Lead.\nCreate and maintain relevant IT documentation/procedures.\nRequired Skills:\nLeadership: Ability to manage and lead effectively, driving continuous improvement and regulatory compliance.\nCommunication: Strong communication skills to provide leadership, influence positive change, and foster a culture of IT efficiency.\nOrganizational Skills: Highly organized with the capacity to develop and maintain IT systems and processes.\nProblem-Solving: Analytical mindset to investigate issues and lead solution-based decision-making.\nCompliance Knowledge: Understanding of IT regulations, policies, and procedures.\nIT Support Experience: Proven experience in IT support, preferably in a network technician role.\nTechnical Knowledge: Hands-on experience with network switches (HP, Aruba, Cisco), wireless controllers, MS Windows Servers OS (Active Directory, Terminal Servers, Print Server, File Server, Database, Licensing, SCCM), MS SQL Server, and other relevant technologies.\nExperience with Tablets, Laptops, Desktops, Thin Clients, Barcode Scanner, Barcode printers, Fax, and Centralized Printers/Scanners.\nFamiliarity with VMWare, NComputing, Office 365, MS SQL Database, Mobile Device Management System (Intune), RingCentral, and other IT Administrative Tools.\nExperience with SCADA/IFIX/FactoryTalk and other Production IT systems.\nKnowledge of network video monitoring system.\nFamiliarity with network scripting and database query is advantageous.\nSupport of Manufacturing Execution System, Warehouse, and ERP Systems is advantageous.\nRequired Education & Experience:\nBachelor of Science in Computer Science, IT, or related field.\n2-3 years of proven experience as a Network/IT Support technician or equivalent experience.\nRelevant certifications and licenses preferred, such as CompTIA Network+ or Microsoft Certified: Azure Administrator Associate.\nSalary:\n$55,000 - $60,000 per year\nExpected hours:\n40 per week\nSchedule:\n8-hour shift\nDay shift\nMay be on call for a 24/7 facility\nply.\nJob Type: Full-time\nPay: $55,000.00 - $60,000.00 per year\nSchedule:\n8 hour shift\nAbility to Commute:\nRolla, MO (Required)\nWork Location: In person","company":"Hifyve","rawCompany":"hifyve","city":"Rolla","state":"MO","isRemote":false,"isActive":false,"createdAt":"2026-08-09T13:37:24.413Z","occupations":[{"code":"15-1231.00","title":"Computer Network Support Specialists","slug":"computer-network-support-specialists"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"}],"industries":[{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Computer and Network Technician","description":"HiFyve is hiring for a Network Technician / IT Support\nDirect Hire opportunity with great benefits!\nResponsibilities:\nServe as the first point of contact for employees seeking IT technical assistance and support.\nProvide IT technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.\nInstall, configure, monitor, troubleshoot, maintain, and upgrade hardware/software related to user desktops, laptops, mobile devices, and peripherals.\nRespond to queries in person, remotely via email, phone, or other remote access tools.\nManage requests via IT service desk software, including tracking, follow-up, and closure of incidents.\nEscalate unresolved issues/requests to the next level of IT support personnel to ensure timely resolution.\nMaintain inventory of IT infrastructure assets (hardware and software).\nParticipate in 24/7 on-call support for system availability, troubleshooting, and maintenance requirements.\nWork independently and in a team to manage full scope of responsibilities with minimal supervision.\nEnsure compliance with Group IT security standards and other requirements.\nCoordinate IT-related matters regarding onboarding and offboarding employees.\nIdentify and suggest possible improvements in related IT procedures.\nParticipate in other IT-related projects, locally and overseas, in coordination with IT Lead.\nCreate and maintain relevant IT documentation/procedures.\nRequired Skills:\nLeadership: Ability to manage and lead effectively, driving continuous improvement and regulatory compliance.\nCommunication: Strong communication skills to provide leadership, influence positive change, and foster a culture of IT efficiency.\nOrganizational Skills: Highly organized with the capacity to develop and maintain IT systems and processes.\nProblem-Solving: Analytical mindset to investigate issues and lead solution-based decision-making.\nCompliance Knowledge: Understanding of IT regulations, policies, and procedures.\nIT Support Experience: Proven experience in IT support, preferably in a network technician role.\nTechnical Knowledge: Hands-on experience with network switches (HP, Aruba, Cisco), wireless controllers, MS Windows Servers OS (Active Directory, Terminal Servers, Print Server, File Server, Database, Licensing, SCCM), MS SQL Server, and other relevant technologies.\nExperience with Tablets, Laptops, Desktops, Thin Clients, Barcode Scanner, Barcode printers, Fax, and Centralized Printers/Scanners.\nFamiliarity with VMWare, NComputing, Office 365, MS SQL Database, Mobile Device Management System (Intune), RingCentral, and other IT Administrative Tools.\nExperience with SCADA/IFIX/FactoryTalk and other Production IT systems.\nKnowledge of network video monitoring system.\nFamiliarity with network scripting and database query is advantageous.\nSupport of Manufacturing Execution System, Warehouse, and ERP Systems is advantageous.\nRequired Education & Experience:\nBachelor of Science in Computer Science, IT, or related field.\n2-3 years of proven experience as a Network/IT Support technician or equivalent experience.\nRelevant certifications and licenses preferred, such as CompTIA Network+ or Microsoft Certified: Azure Administrator Associate.\nSalary:\n$55,000 - $60,000 per year\nExpected hours:\n40 per week\nSchedule:\n8-hour shift\nDay shift\nMay be on call for a 24/7 facility\nply.\nJob Type: Full-time\nPay: $55,000.00 - $60,000.00 per year\nSchedule:\n8 hour shift\nAbility to Commute:\nRolla, MO (Required)\nWork Location: In person","datePosted":"2026-08-09T13:37:24.413Z","dateModified":"2026-08-09T13:37:24.413Z","hiringOrganization":{"@type":"Organization","name":"Hifyve","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Rolla","addressRegion":"MO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"20ff084073d9c45deac185d1"},"url":"https://jobsearcher.com/jobs/20ff084073d9c45deac185d1"}}