{"schemaVersion":"jobsearcher.job.v1","id":"20e1993d9ad2c9e400a5f44b","url":"https://jobsearcher.com/jobs/20e1993d9ad2c9e400a5f44b","canonicalUrl":"https://jobsearcher.com/jobs/20e1993d9ad2c9e400a5f44b","title":"Call Center Agent","description":"*Job Overview:*\nWe are seeking a proactive Call center agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.\n\n*Key Responsibilities:*\n\n* Answer inbound calls promptly and professionally to assist customers with inquiries, requests, or concerns.\n* Make outbound calls to follow up on customer issues, provide updates, or gather additional information.\n* Accurately document customer interactions and update records in the system.\n* Resolve customer complaints and escalate complex issues to the appropriate department when needed.\n* Maintain a courteous, empathetic, and professional approach in every customer interaction.\n* Stay updated on company products, services, and policies to provide accurate information.\n\n*Qualifications & Skills:*\n\n* High school diploma or equivalent\n* Prior experience in a call center or customer service role preferred but not required.\n* Excellent verbal communication, listening, and problem-solving skills.\n\nJob Types: Full-time, Contract\n\nPay: $13.00 - $15.00 per hour\n\nExperience:\n* Customer service: 2 years (Required)\n* Call center: 2 years (Preferred)\n\nWork Location: In person","company":"VTech Solutions","rawCompany":"vtech solution","city":"Whiteville","state":"NC","isRemote":false,"isActive":false,"createdAt":"2026-08-19T20:06:39.493Z","occupations":[{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"},{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"41-9041.00","title":"Telemarketers","slug":"telemarketers"}],"industries":[{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561421","title":"Telephone Answering Services","slug":"telephone-answering-services"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Call Center Agent","description":"*Job Overview:*\nWe are seeking a proactive Call center agent to join our team. In this role, you will be responsible for handling inbound and outbound calls, assisting customers with inquiries, resolving issues, and ensuring a positive customer experience.\n\n*Key Responsibilities:*\n\n* Answer inbound calls promptly and professionally to assist customers with inquiries, requests, or concerns.\n* Make outbound calls to follow up on customer issues, provide updates, or gather additional information.\n* Accurately document customer interactions and update records in the system.\n* Resolve customer complaints and escalate complex issues to the appropriate department when needed.\n* Maintain a courteous, empathetic, and professional approach in every customer interaction.\n* Stay updated on company products, services, and policies to provide accurate information.\n\n*Qualifications & Skills:*\n\n* High school diploma or equivalent\n* Prior experience in a call center or customer service role preferred but not required.\n* Excellent verbal communication, listening, and problem-solving skills.\n\nJob Types: Full-time, Contract\n\nPay: $13.00 - $15.00 per hour\n\nExperience:\n* Customer service: 2 years (Required)\n* Call center: 2 years (Preferred)\n\nWork Location: In person","datePosted":"2026-08-19T20:06:39.493Z","dateModified":"2026-08-19T20:06:39.493Z","hiringOrganization":{"@type":"Organization","name":"VTech Solutions","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Whiteville","addressRegion":"NC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"20e1993d9ad2c9e400a5f44b"},"url":"https://jobsearcher.com/jobs/20e1993d9ad2c9e400a5f44b"}}