{"schemaVersion":"jobsearcher.job.v1","id":"20cab030ae0ac252995377c3","url":"https://jobsearcher.com/jobs/20cab030ae0ac252995377c3","canonicalUrl":"https://jobsearcher.com/jobs/20cab030ae0ac252995377c3","title":"Client Concierge","description":"Purpose: We're seeking a compassionate, committed and organized Client Concierge to join our top performing team. This person will be the first to welcome all clients who enter the office and may work with anyone from first-time home buyers to high-net-worth buyers investing in luxury real estate valued at more than $20M. This role will also serve as the general office manager at this location for all administrative purposes. Client Concierge Duties:This is a GREAT opportunity for a Customer Service Rep with insurance industry experience who is very organized and loves helping clientsProcess payments, provide proof of insurance, ID cards, etc.Monitor incoming texts, voicemails and faxes. Send to appropriate team membersSchedule appointments for clients with team membersMail (inbound and outbound)Order and store general office supplies and monitor office water deliveryScan and upload documents for clients and team membersCall and follow up with clients whose insurance is being cancelled due to non-pay, missing documents, and returned paymentsProvide mortgages, lienholders, etc. with client evidence of insurancesFile glass, towing, and roadside claimsCommunicate what documents are required by insurance carriers at renewal and provide updated docs to the insurance company We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service. They also should:Have their insurance licenseHave at least 2 years of experience in the insurance industryBe friendly, fun, organized and thoughtfulBe able to successfully juggle multiple priorities and personalitiesWelcome feedback and be committed to continual growth Education:High School Diploma or equivalence is mandatoryAssociates degree preferred but not required Benefits:Health Benefits401(k) - Option after 1 yearCompetitive guaranteed hourly wagePaid Vacation/Sick DaysPaid HolidaysAnnual Bonus potentialPaid product trainingContinuing educationCareer advancement opportunitiesEmployee Rewards and DiscountsAnd much, much more!","company":"Istaff Pros","rawCompany":"istaff pros","city":"Oxnard","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-07-24T00:32:11.300Z","occupations":[{"code":"43-4171.00","title":"Receptionists and Information Clerks","slug":"receptionists-and-information-clerks"},{"code":"43-9041.00","title":"Insurance Claims and Policy Processing Clerks","slug":"insurance-claims-and-policy-processing-clerks"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"524298","title":"All Other Insurance Related Activities","slug":"all-other-insurance-related-activities"},{"code":"524210","title":"Insurance Agencies and Brokerages","slug":"insurance-agencies-and-brokerages"},{"code":"531390","title":"Other Activities Related to Real Estate","slug":"other-activities-related-to-real-estate"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Client Concierge","description":"Purpose: We're seeking a compassionate, committed and organized Client Concierge to join our top performing team. This person will be the first to welcome all clients who enter the office and may work with anyone from first-time home buyers to high-net-worth buyers investing in luxury real estate valued at more than $20M. This role will also serve as the general office manager at this location for all administrative purposes. Client Concierge Duties:This is a GREAT opportunity for a Customer Service Rep with insurance industry experience who is very organized and loves helping clientsProcess payments, provide proof of insurance, ID cards, etc.Monitor incoming texts, voicemails and faxes. Send to appropriate team membersSchedule appointments for clients with team membersMail (inbound and outbound)Order and store general office supplies and monitor office water deliveryScan and upload documents for clients and team membersCall and follow up with clients whose insurance is being cancelled due to non-pay, missing documents, and returned paymentsProvide mortgages, lienholders, etc. with client evidence of insurancesFile glass, towing, and roadside claimsCommunicate what documents are required by insurance carriers at renewal and provide updated docs to the insurance company We are looking for applicants who are professional, confident, outgoing, and excited about a career in Customer Service. They also should:Have their insurance licenseHave at least 2 years of experience in the insurance industryBe friendly, fun, organized and thoughtfulBe able to successfully juggle multiple priorities and personalitiesWelcome feedback and be committed to continual growth Education:High School Diploma or equivalence is mandatoryAssociates degree preferred but not required Benefits:Health Benefits401(k) - Option after 1 yearCompetitive guaranteed hourly wagePaid Vacation/Sick DaysPaid HolidaysAnnual Bonus potentialPaid product trainingContinuing educationCareer advancement opportunitiesEmployee Rewards and DiscountsAnd much, much more!","datePosted":"2026-07-24T00:32:11.300Z","dateModified":"2026-07-24T00:32:11.300Z","hiringOrganization":{"@type":"Organization","name":"Istaff Pros","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Oxnard","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"20cab030ae0ac252995377c3"},"url":"https://jobsearcher.com/jobs/20cab030ae0ac252995377c3"}}