{"schemaVersion":"jobsearcher.job.v1","id":"20bdd0e22e5dca34cd593fd2","url":"https://jobsearcher.com/jobs/20bdd0e22e5dca34cd593fd2","canonicalUrl":"https://jobsearcher.com/jobs/20bdd0e22e5dca34cd593fd2","title":"Office Assistant","description":"Hampton, Virginia\r\nHiring Range $16.80 - $21.83/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.\r\nOverview The office assistant works under the direct supervision of the RBHC Practice Manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.\r\nWhat you will do Ensures all patients' registration and demographics information is correct and updated as needed. Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor's illness, meetings, or vacation. Obtains referrals and insurance information. Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents. Reports any potential compliance concerns to the appropriate person.\r\nRecommends to office manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings.\r\nPromotes the daily workflow. Preps charts in advance of visit. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Check-in process and demographic updates done in timely manner. Manages patient expectations with clear explanations. Uses good telephone technique including 4 part greeting and 3 rings or less guideline. Observes transfer and on-hold techniques.\r\nQualifications Education , High school or equivalent (Preferred)\r\nExperience Medical Office experience (Preferred)\r\nTo learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .\r\nJ-18808-Ljbffr","company":"Rivhs","rawCompany":"rivhs","city":"Hampton","state":"VA","isRemote":false,"isActive":false,"createdAt":"2026-09-05T12:48:37.321Z","occupations":[{"code":"43-6013.00","title":"Medical Secretaries and Administrative Assistants","slug":"medical-secretaries-and-administrative-assistants"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-9061.00","title":"Office Clerks, General","slug":"office-clerks-general"}],"industries":[{"code":"621111","title":"Offices of Physicians (except Mental Health Specialists)","slug":"offices-of-physicians-except-mental-health-specialists"},{"code":"621498","title":"All Other Outpatient Care Centers","slug":"all-other-outpatient-care-centers"},{"code":"621112","title":"Offices of Physicians, Mental Health Specialists","slug":"offices-of-physicians-mental-health-specialists"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Office Assistant","description":"Hampton, Virginia\r\nHiring Range $16.80 - $21.83/HourlyActual pay is determined based on job-related factors such as relevant experience, education, credentials, skills, internal equity, and business needs.\r\nOverview The office assistant works under the direct supervision of the RBHC Practice Manager. Primary responsibilities include insurance eligibility, patient registration and reconciliation within the patient registration software, properly entering patient demographics, as well as greeting patients while answering the phone lines. Also responsible for taking appropriate phone messages, scheduling appointments, creating referrals, completing chart prep, providing information to and for the patients, maintenance and upkeep of the reception area, distributing mail and assisting other employees as needed. The office assistant also identifies, corrects, and reports compliance, insurance, and billing anomalies as they are recognized.\r\nWhat you will do Ensures all patients' registration and demographics information is correct and updated as needed. Monitors daily schedule, schedules/reschedules appointments when necessary, i.e. doctor's illness, meetings, or vacation. Obtains referrals and insurance information. Completes clerical chart prep, prepares and prints visit summaries, receipts and other related documents. Reports any potential compliance concerns to the appropriate person.\r\nRecommends to office manager any process improvements needed to improve quality of service. Maintains appearance and cleanliness of the reception area. Actively engages in team huddles and staff meetings.\r\nPromotes the daily workflow. Preps charts in advance of visit. Greets all participants to the practice with immediate acknowledgment with eye contact and smile. Check-in process and demographic updates done in timely manner. Manages patient expectations with clear explanations. Uses good telephone technique including 4 part greeting and 3 rings or less guideline. Observes transfer and on-hold techniques.\r\nQualifications Education , High school or equivalent (Preferred)\r\nExperience Medical Office experience (Preferred)\r\nTo learn more about being a team member with Riverside Health System visit us at https://www.riversideonline.com/careers .\r\nJ-18808-Ljbffr","datePosted":"2026-09-05T12:48:37.321Z","dateModified":"2026-09-05T12:48:37.321Z","hiringOrganization":{"@type":"Organization","name":"Rivhs","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Hampton","addressRegion":"VA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"20bdd0e22e5dca34cd593fd2"},"url":"https://jobsearcher.com/jobs/20bdd0e22e5dca34cd593fd2"}}