Lder de turno de BOH

Turn Leader Reception Our Turn Leaders of Reception are the heart of the shift. They lead with the heart of a servant, bring energy to the team, and create an environment where guests feel truly attended. This position is responsible for managing the shift and keeping reception operations smooth, fast, and focused. From overseeing cash management and breaks to ensuring every station is staffed, the Turn Leaders keep everything flowing while delivering an exceptional guest experience. You will work closely with our managers to execute daily goals, maintain Chick-fil-A standards, and train and develop team members in real time. Its not just about making a shift, its about setting the tone, leading by example, and uplifting the whole team. If you love leading people, thrive in a dynamic environment, and are proud to create moments that matter, this role is for you. Type of Position: Full-time and part-time Our Benefits Include: A fun work environment where you can positively influence others Flexible schedule (and closed on Sundays) Learn firsthand from a seasoned restaurant operator and leaders Intentional growth and development to help you reach your career goals Scholarship opportunities Competitive salary Free food during your scheduled shift Responsibilities of the FOH Turn Leader: Lead and execute front of house operations, ensuring a smooth and successful shift Set the tone by adopting a positive attitude, professionalism, and a sense of urgency Deliver an exceptional guest experience through fast, accurate, and friendly service Oversee cash management and ensure accountability of registers Coordinate breaks among team members and maintain adequate coverage throughout the shift Ensure all stations are staffed, supported, and functioning efficiently Identify and resolve bottlenecks to maintain high-level operation flow Answer phones, assist guests, and manage catering orders with precision and care Address and resolve guest concerns with professionalism and a solution-focused mindset Maintain food safety, cleanliness, and organization standards at all times Qualifications and Requirements: Demonstrates a strong character, integrity, and a servants heart Ability to lead, influence, and support others in a positive and team-oriented environment Communicates clearly and professionally with team members and management Takes initiative, shows responsibility, and meets responsibilities Capable of critical thinking, problem-solving, and making sound decisions in a fast-paced environment Committed to delivering exceptional guest experiences and maintaining Chick-fil-A standards Trains and supports team members with care, respect, and accountability Reliable, dependable, and maintains consistent attendance and professionalism Ability to work a flexible schedule, including mornings, afternoons, and Saturdays Previous leadership or shift experience preferred Most Chick-fil-A restaurants are managed by independent franchise business owners who make all their own business decisions and are responsible for their own