{"schemaVersion":"jobsearcher.job.v1","id":"1f6e700d5b4fb8573597c3ac","url":"https://jobsearcher.com/jobs/1f6e700d5b4fb8573597c3ac","canonicalUrl":"https://jobsearcher.com/jobs/1f6e700d5b4fb8573597c3ac","title":"Field Service Team Lead","description":"Team Lead/Manager PositionPosition is 100% onsite in Mesquite, TX. The worker will have experience in a Team Lead, Manager, or Leadership position. Performs planning, organizing, staffing, leading, and disciplinary actions. Serves as an escalation point and assists in troubleshooting and resolving software and hardware failures as needed. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians.\r\nMinimum Requirements:\r\n4 - Experience providing \"white-glove\" executive level support\r\n5 - Experience leading a support team\r\n5 - Experience in KPI management\r\n5 - Experience troubleshooting IT hardware and peripherals in an enterprise environment\r\n5 - Experience support Microsoft Productivity tools such as Office 365 and MS Teams\r\nPreferred Skills:\r\n5 - Experience creating technical knowledge articles\r\n4 - Experience utilizing ServiceNow in a support environment\r\n5 - Working in a multi-vendor environment for support operations","company":"ShiftCode Analytics","rawCompany":"shiftcode analytics","city":"Mesquite","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-05-12T05:16:35.590Z","occupations":[{"code":"49-1011.00","title":"First-Line Supervisors of Mechanics, Installers, and Repairers","slug":"first-line-supervisors-of-mechanics-installers-and-repairers"},{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"811210","title":"Electronic and Precision Equipment Repair and Maintenance","slug":"electronic-and-precision-equipment-repair-and-maintenance"},{"code":"213112","title":"Support Activities for Oil and Gas Operations","slug":"support-activities-for-oil-and-gas-operations"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Field Service Team Lead","description":"Team Lead/Manager PositionPosition is 100% onsite in Mesquite, TX. The worker will have experience in a Team Lead, Manager, or Leadership position. Performs planning, organizing, staffing, leading, and disciplinary actions. Serves as an escalation point and assists in troubleshooting and resolving software and hardware failures as needed. Provides technical support, training, process creation and leading various project efforts, and is an exceptional local leader and mentor to junior Technicians.\r\nMinimum Requirements:\r\n4 - Experience providing \"white-glove\" executive level support\r\n5 - Experience leading a support team\r\n5 - Experience in KPI management\r\n5 - Experience troubleshooting IT hardware and peripherals in an enterprise environment\r\n5 - Experience support Microsoft Productivity tools such as Office 365 and MS Teams\r\nPreferred Skills:\r\n5 - Experience creating technical knowledge articles\r\n4 - Experience utilizing ServiceNow in a support environment\r\n5 - Working in a multi-vendor environment for support operations","datePosted":"2026-05-12T05:16:35.590Z","dateModified":"2026-05-12T05:16:35.590Z","hiringOrganization":{"@type":"Organization","name":"ShiftCode Analytics","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Mesquite","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1f6e700d5b4fb8573597c3ac"},"url":"https://jobsearcher.com/jobs/1f6e700d5b4fb8573597c3ac"}}