In Room Dining Server at The Pearl Hotel

Job SummaryThe role of a server is to serve all guests and/or members and take care of their needs and requests as it pertains to their dining experience. You are also responsible for bringing the guest and/or members incredible customer service by menu and product knowledge, completing correct orders, timely/friendly service, and anticipating and accommodating any and all of the guests and/or members needs.Primary Responsibilities & Essential FunctionsEnsure that food is prepared correctly and to customers' satisfaction as well as company standards; returns incorrect or improperly cooked orders to kitchenServes food and beverages to guests as per the restaurant's standards in a friendly, timely and efficient mannerEnsure that the guests have a pleasant dining experienceObtain complete knowledge about ingredients, flavors and suggestions about menu itemsInform guests about special items for the day and menu changes.Take food and beverage ordersCollect plates and clear the table as customers finish their mealsObtain revenues, issue receipts, accept paymentsPerform basic cleaning tasks as needed or directed by supervisorComplete pre-shift and post-shift duties including setup and teardown of certain stationsAll other duties as assigned