{"schemaVersion":"jobsearcher.job.v1","id":"1f5e5cfa58958b3eeb46053b","url":"https://jobsearcher.com/jobs/1f5e5cfa58958b3eeb46053b","canonicalUrl":"https://jobsearcher.com/jobs/1f5e5cfa58958b3eeb46053b","title":"Customer Success Engineer - React.js Crypto Authentication","description":"DescriptionThe company is an early stage, fast-growing contender to transform the antiquated user identity space by eliminating the need for passwords, with backing from top investors such as Tiger Global, Lightspeed Ventures, SV Angel, Social Capital, Northzone, Placeholder, Naval Ravikant, Alexis Ohanian, Ryan Hoover, and Balaji SrinivasanOur mission is to safeguard the trust between users and Internet services by establishing a secure and authentic digital identity. The company's vision is an Internet of people, not credentials. We are looking for team members who are not afraid to push beyond the status quo and help with creating the simplest, most secure, and most long-term sustainable identity solution for app developers and end-users.We are seeking to work with a curious, talented, and self-motivated individual who is passionate about enabling customers to be successful. As a Customer Success Engineer, you will be responsible for making the experience of using the company's product and developer platform easy, simple, and amazing. Customers will range from developers learning about and integrating miracles for the first time, to engineers at enterprise and various blockchain companies building complex systems.RequirementsIn this role, you will:Prioritize and drive resolution of customer issues quickly and efficientlyBe the first point of contact for supporting our enterprise customers and partnersHave a deep understanding of the company's SDK and how to integrate it into different languages and frameworks, such as React.jsDrive relationships with customers to understand technical and business objectivesAdvocate customer needs cross-departmentally and continuously iterate to provide the best customer experienceEvangelize and educate customers on our existing products and new product launchesDevelop and iterate on processes, tools, communication channels, and documentation to enable the best possible customer experience at scaleMaintain and contribute to the company's client libraries, guides, and tutorialsTrack customer feedback and feature requestsDig into customer code to resolve bugsWhat You Bring To The Table1+ years of experience in a software development roleStrong knowledge of React.jsStrong interest in Web3Experience with Web3 development is a huge plusAbility to explain complex concepts to both technical and non-technical customersAbility to monitor, analyze, and devise specific action plans to improve customer experienceAbility to work with cross-functional teamsAbility to work independently with minimal supervisionLoves to solve open-ended technology and business problemsLoves to teach and dive to the bottom of things to unblock customersComfortable with shifting gears multiple times throughout the dayThe company is fully remote, though we would prefer this role specifically to be in a timezone where we can have more hours overlap with the North American team members due to the need for frequent communication and collaboration.Make sure to follow us here to get our most live jobs https://www.linkedin.com/company/cryptorecruitCryptorecruit are the worlds leading specialist recruiter for the blockchain/Cryptocurrency industry. We recruit positions from CEO,CTO, Project Manager, Solidity developer, frontend and Backend Blockchain developers to marketing/sales and customer service roles. Please browse our website and at www.cryptorecruit.com to search all our job vacancies.","company":"Cryptorecruit","rawCompany":"cryptorecruit","city":"Denver","state":"CO","isRemote":false,"isActive":false,"createdAt":"2026-08-14T10:57:24.879Z","occupations":[{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"},{"code":"15-1299.07","title":"Blockchain Engineers","slug":"blockchain-engineers"},{"code":"43-4051.00","title":"Customer Service Representatives","slug":"customer-service-representatives"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Customer Success Engineer - React.js Crypto Authentication","description":"DescriptionThe company is an early stage, fast-growing contender to transform the antiquated user identity space by eliminating the need for passwords, with backing from top investors such as Tiger Global, Lightspeed Ventures, SV Angel, Social Capital, Northzone, Placeholder, Naval Ravikant, Alexis Ohanian, Ryan Hoover, and Balaji SrinivasanOur mission is to safeguard the trust between users and Internet services by establishing a secure and authentic digital identity. The company's vision is an Internet of people, not credentials. We are looking for team members who are not afraid to push beyond the status quo and help with creating the simplest, most secure, and most long-term sustainable identity solution for app developers and end-users.We are seeking to work with a curious, talented, and self-motivated individual who is passionate about enabling customers to be successful. As a Customer Success Engineer, you will be responsible for making the experience of using the company's product and developer platform easy, simple, and amazing. Customers will range from developers learning about and integrating miracles for the first time, to engineers at enterprise and various blockchain companies building complex systems.RequirementsIn this role, you will:Prioritize and drive resolution of customer issues quickly and efficientlyBe the first point of contact for supporting our enterprise customers and partnersHave a deep understanding of the company's SDK and how to integrate it into different languages and frameworks, such as React.jsDrive relationships with customers to understand technical and business objectivesAdvocate customer needs cross-departmentally and continuously iterate to provide the best customer experienceEvangelize and educate customers on our existing products and new product launchesDevelop and iterate on processes, tools, communication channels, and documentation to enable the best possible customer experience at scaleMaintain and contribute to the company's client libraries, guides, and tutorialsTrack customer feedback and feature requestsDig into customer code to resolve bugsWhat You Bring To The Table1+ years of experience in a software development roleStrong knowledge of React.jsStrong interest in Web3Experience with Web3 development is a huge plusAbility to explain complex concepts to both technical and non-technical customersAbility to monitor, analyze, and devise specific action plans to improve customer experienceAbility to work with cross-functional teamsAbility to work independently with minimal supervisionLoves to solve open-ended technology and business problemsLoves to teach and dive to the bottom of things to unblock customersComfortable with shifting gears multiple times throughout the dayThe company is fully remote, though we would prefer this role specifically to be in a timezone where we can have more hours overlap with the North American team members due to the need for frequent communication and collaboration.Make sure to follow us here to get our most live jobs https://www.linkedin.com/company/cryptorecruitCryptorecruit are the worlds leading specialist recruiter for the blockchain/Cryptocurrency industry. We recruit positions from CEO,CTO, Project Manager, Solidity developer, frontend and Backend Blockchain developers to marketing/sales and customer service roles. Please browse our website and at www.cryptorecruit.com to search all our job vacancies.","datePosted":"2026-08-14T10:57:24.879Z","dateModified":"2026-08-14T10:57:24.879Z","hiringOrganization":{"@type":"Organization","name":"Cryptorecruit","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1f5e5cfa58958b3eeb46053b"},"url":"https://jobsearcher.com/jobs/1f5e5cfa58958b3eeb46053b"}}