{"schemaVersion":"jobsearcher.job.v1","id":"1eef92d8ad3b4d6f088c2c11","url":"https://jobsearcher.com/jobs/1eef92d8ad3b4d6f088c2c11","canonicalUrl":"https://jobsearcher.com/jobs/1eef92d8ad3b4d6f088c2c11","title":"Cloud Infrastructure Administrator","description":"Overview Job Title: Cloud Infrastructure Administrator (Azure, AI Deployments)\r\nLocation: National Harbor, MD (Hybrid)\r\nType: Full Time\r\nCompensation: $70,000 to $90,000 DOE, Annually + Bonus Opportunities\r\nPlease note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\r\nEager to work at the intersection of business and bleeding-edge technology? Join a team that's all in on bringing next-generation Azure AI capabilities to the most notable brands and institutions in the world. We are a forward-thinking company at the forefront of the AI revolution, dedicated to empowering businesses through innovative generative AI solutions.\r\nIdeal candidates for this lower mid-tier position (not entry) must possess a solid foundation in cloud-based infrastructure; demonstrate experience working with leading-edge cloud offerings, and a desire to learn/test/deploy/support the latest AI/cloud technologies in a dynamic environment. This role is 100% Azure cloud focused. Our ideal candidate will also possess an innate desire to provide exceptional customer service with a positive, nurturing personality, and a willingness to help improve every client's situation through the thoughtful application of Azure AI solutions.\r\nResponsibilities\r\nDeploy Cloudforce's Azure based AI product to customer environments, ensuring secure, reliable, and efficient implementation.\r\nMaintain strong customer relationships through proactive communication, support, and guidance throughout the deployment and operational lifecycle.\r\nProvide product support (Tier 1 escalation) through ServiceNow, resolving complex incidents and service requests in a timely manner.\r\nTroubleshoot and resolve Azure AI platform issues, Azure cloud configuration problems, and integration challenges impacting customer environments.\r\nContribute to platform infrastructure enhancements and patches, utilizing GitHub, PowerShell, Bicep, etc.\r\nCreate and maintain internal and external documentation, including implementation guides, troubleshooting procedures, and knowledge articles.\r\nParticipate in product testing, validation, and quality assurance efforts to help enhance the stability, performance, and overall quality of the AI solution.\r\nCollaborate with cross-functional teamsto escalate findings, share insights, and contribute to continuous improvements.\r\nStay up-to-date with the latest Azure/AI features and changes, evaluating their potential impact on the organization.\r\nManage tasking professionally in both independent and team-based scenarios.\r\nOverall work will be split between 75% client-facing/project tasking and 25% infrastructure development related tasking.\r\nQualifications\r\nHands-on experience focused specifically on deploying and supporting AI, SaaS, Azure landing zones and various elements of Azure infrastructure in customer environments.\r\nStrong troubleshooting skills across Azure cloud infrastructure - especially those involving roles, resource access, and networking issues.\r\nExperience using ServiceNow or similar ITSM platforms for incident, request, and escalation management.\r\nFamiliarity with platforms like Jira, GitHub, Confluence, or similar.\r\nDuring \"face to face\" client meetings and over email - excellent communication skills with the ability to maintain positive customer relationships and explain technical issues clearly.\r\nProven ability to produce high-quality technical documentation, both internal and customer-facing.\r\nFamiliarity with product testing, QA processes, or validating new features in a cloud or AI environment.\r\nProven history of successfully collaborating across multiple internal departments.\r\nAzure certifications (e.g., AZ-900, AZ-104, AI-900, AI-102 or similar).\r\nFamiliarity with AI/ML platforms, model deployments, or AI related data pipelines.\r\nA solid foundation in scripting and automation (e.g., PowerShell, Bicep, Python, Azure CLI, ARM templates).\r\nBackground in customer success, technical account management, or technical support roles.\r\nA solid foundation of cloud security best practices, governance, and other elements of the Azure CAF and WAF.\r\nStrong self-management skills and task seeking capabilities.\r\nThis description highlights the core duties of the position; however, responsibilities may evolve as needs change and opportunities arise.\r\nAbout Us Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.\r\nWe offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We've built a culture around openness, inclusiveness, giving back to the community, team-building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we're serious about making each team member feel like they're part of our team.\r\nCloudforce offers everything you'd expect in the perfect technology job…\r\nOutstanding opportunities to learn, grow, and expand your network.\r\nExcellent compensation, benefits, and generous incentives.\r\nComplimentary snacks to keep you focused.\r\nSuper cutting-edge technology.\r\nState-of-the-art workspace.\r\nCommunity involvement.\r\nGreat team synergy.\r\nBut we also offer a few irresistible extras\r\nFriday lunch and shenanigans... on us!\r\nIncentive program for investing in your growth.\r\n401K savings plan and education reimbursement.\r\n24/7 access to a modern gym with Tonal and Peloton.\r\nFree monthly garage parking with direct private access to the office.\r\nBrand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.\r\nP.S.... Wondering about our other essential benefits? Here's a brief snapshot:\r\nMedical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.\r\nPaid parental leave, including adoption and foster care placement.\r\nPTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentives opportunities to earn more PTO!).\r\n9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.\r\nAnd more! Check out our careers page for more details: www.gocloudforce.com/careers/.\r\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.\r\nJ-18808-Ljbffr","company":"Cloudforce","rawCompany":"cloudforce","city":"Washington","state":"DC","isRemote":false,"isActive":false,"createdAt":"2026-04-09T15:37:27.211Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Cloud Infrastructure Administrator","description":"Overview Job Title: Cloud Infrastructure Administrator (Azure, AI Deployments)\r\nLocation: National Harbor, MD (Hybrid)\r\nType: Full Time\r\nCompensation: $70,000 to $90,000 DOE, Annually + Bonus Opportunities\r\nPlease note - applicants must be authorized to work for any employer in the U.S. We are unable to sponsor or take over sponsorship of an employment visa at this time.\r\nEager to work at the intersection of business and bleeding-edge technology? Join a team that's all in on bringing next-generation Azure AI capabilities to the most notable brands and institutions in the world. We are a forward-thinking company at the forefront of the AI revolution, dedicated to empowering businesses through innovative generative AI solutions.\r\nIdeal candidates for this lower mid-tier position (not entry) must possess a solid foundation in cloud-based infrastructure; demonstrate experience working with leading-edge cloud offerings, and a desire to learn/test/deploy/support the latest AI/cloud technologies in a dynamic environment. This role is 100% Azure cloud focused. Our ideal candidate will also possess an innate desire to provide exceptional customer service with a positive, nurturing personality, and a willingness to help improve every client's situation through the thoughtful application of Azure AI solutions.\r\nResponsibilities\r\nDeploy Cloudforce's Azure based AI product to customer environments, ensuring secure, reliable, and efficient implementation.\r\nMaintain strong customer relationships through proactive communication, support, and guidance throughout the deployment and operational lifecycle.\r\nProvide product support (Tier 1 escalation) through ServiceNow, resolving complex incidents and service requests in a timely manner.\r\nTroubleshoot and resolve Azure AI platform issues, Azure cloud configuration problems, and integration challenges impacting customer environments.\r\nContribute to platform infrastructure enhancements and patches, utilizing GitHub, PowerShell, Bicep, etc.\r\nCreate and maintain internal and external documentation, including implementation guides, troubleshooting procedures, and knowledge articles.\r\nParticipate in product testing, validation, and quality assurance efforts to help enhance the stability, performance, and overall quality of the AI solution.\r\nCollaborate with cross-functional teamsto escalate findings, share insights, and contribute to continuous improvements.\r\nStay up-to-date with the latest Azure/AI features and changes, evaluating their potential impact on the organization.\r\nManage tasking professionally in both independent and team-based scenarios.\r\nOverall work will be split between 75% client-facing/project tasking and 25% infrastructure development related tasking.\r\nQualifications\r\nHands-on experience focused specifically on deploying and supporting AI, SaaS, Azure landing zones and various elements of Azure infrastructure in customer environments.\r\nStrong troubleshooting skills across Azure cloud infrastructure - especially those involving roles, resource access, and networking issues.\r\nExperience using ServiceNow or similar ITSM platforms for incident, request, and escalation management.\r\nFamiliarity with platforms like Jira, GitHub, Confluence, or similar.\r\nDuring \"face to face\" client meetings and over email - excellent communication skills with the ability to maintain positive customer relationships and explain technical issues clearly.\r\nProven ability to produce high-quality technical documentation, both internal and customer-facing.\r\nFamiliarity with product testing, QA processes, or validating new features in a cloud or AI environment.\r\nProven history of successfully collaborating across multiple internal departments.\r\nAzure certifications (e.g., AZ-900, AZ-104, AI-900, AI-102 or similar).\r\nFamiliarity with AI/ML platforms, model deployments, or AI related data pipelines.\r\nA solid foundation in scripting and automation (e.g., PowerShell, Bicep, Python, Azure CLI, ARM templates).\r\nBackground in customer success, technical account management, or technical support roles.\r\nA solid foundation of cloud security best practices, governance, and other elements of the Azure CAF and WAF.\r\nStrong self-management skills and task seeking capabilities.\r\nThis description highlights the core duties of the position; however, responsibilities may evolve as needs change and opportunities arise.\r\nAbout Us Cloudforce is a spirited team defined by the shared values of excellence, growth, teamwork, passion, giving back, and glee. As technophiles, we thrive on the latest developments in our chosen field of expertise: cloud computing. As humans, we are driven by the opportunities to make life better through the thoughtful application of technology. At Cloudforce, these two pursuits combine to form an effective, human-centered approach for making cloud solutions accessible for businesses, app developers, and entrepreneurs, alike.\r\nWe offer our employees unique opportunities to learn, grow, and be part of a team that believes in more than just typical nine-to-five activities. We've built a culture around openness, inclusiveness, giving back to the community, team-building, and growth. Whether it be through monthly team outings, annual trips, or our frequent charitable activities, we're serious about making each team member feel like they're part of our team.\r\nCloudforce offers everything you'd expect in the perfect technology job…\r\nOutstanding opportunities to learn, grow, and expand your network.\r\nExcellent compensation, benefits, and generous incentives.\r\nComplimentary snacks to keep you focused.\r\nSuper cutting-edge technology.\r\nState-of-the-art workspace.\r\nCommunity involvement.\r\nGreat team synergy.\r\nBut we also offer a few irresistible extras\r\nFriday lunch and shenanigans... on us!\r\nIncentive program for investing in your growth.\r\n401K savings plan and education reimbursement.\r\n24/7 access to a modern gym with Tonal and Peloton.\r\nFree monthly garage parking with direct private access to the office.\r\nBrand-new, sun-filled National Harbor offices with scenic views of the Potomac, surrounded by shops, restaurants, and more.\r\nP.S.... Wondering about our other essential benefits? Here's a brief snapshot:\r\nMedical, dental, life, and short-term disability insurance covered at 100% of the premium for employees and 50% for dependents.\r\nPaid parental leave, including adoption and foster care placement.\r\nPTO starting at 15 days during your first two years of employment, 20 days in years 2 through 4, and 25 days thereafter (+ incentives opportunities to earn more PTO!).\r\n9 company-observed holidays + 2 more floating holidays to cover additional observed holidays or for use as extra PTO.\r\nAnd more! Check out our careers page for more details: www.gocloudforce.com/careers/.\r\nReasonable accommodations may be made to enable individuals with disabilities to perform the essential functions in accordance with the Americans with Disabilities Act.\r\nJ-18808-Ljbffr","datePosted":"2026-04-09T15:37:27.211Z","dateModified":"2026-04-09T15:37:27.211Z","hiringOrganization":{"@type":"Organization","name":"Cloudforce","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Washington","addressRegion":"DC","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1eef92d8ad3b4d6f088c2c11"},"url":"https://jobsearcher.com/jobs/1eef92d8ad3b4d6f088c2c11"}}