Community Relations Manager- Flood Control District (0526)
Nature of WorkUnder general supervision performs work of considerable difficulty in planning, organizing, and coordinating a variety of administrative projects and assignments; performs related work as assigned.Flood Control District Community Relations Manager BrochureTypical Duties(Illustrative Only)Develops, plans, and coordinates various internal and external public information activitiesComposes and publishes articles, stories, bulletins, booklets, radio/television news releases, and other County publicationsSupports the Flood Control District Administrator in a range of internal and external communications initiativesPrepares correspondence and answers questions, in person and by telephone, relating to Flood Control District operations, procedures and policiesReceives and tracks citizen inquiries/complaints for the Flood Control DistrictCommunicates citizen complaints to appropriate staff member and tracks responsesGenerates regular citizen inquiry reports for elected/appointed officialsCoordinates public meetings, including flood mitigation corridor meetingsConducts research and performs special assignments as assignedDevelops and implements public engagement/communications plansPrepares and maintains records, reports, and communications for the Flood Control District Manages the Flood Control District websiteEssential functions of this position include but not limited to: driving; sitting; working with and around others; dealing with interruptions; repetitive motion (hand/wrist) for computer work; vision acuity (near) for routine office and customer service duties; hearing and speech for ordinary conversation; finger dexterity for typing and paperwork.Minimum QualificationsAssociate Degree in public administration, public relations, journalism, or related field, and five years of progressively responsible administrative experience, including at least two years of public relations related experience; ORBachelor's Degree in public administration, public relations, journalism, or related field, and four years of progressively responsible administrative experience, including at least two years of public relations related experience; ORSix years of progressively responsible administrative experience, including at least two years of public relations related experience; ORAny equivalent combination of education, training and experience that demonstrates the ability to perform the duties of the position.This position is exempt from overtime.Note: Individuals in exempt classifications as part time employees may be classified as non-exempt per FLSA law regarding minimum weekly salary requirements.Preferred Qualifications Considerable Knowledge OfPrinciples and practices of public administration, communication, and managementResearch methods, techniques, and report presentationProject managementBusiness English and report writingSpreadsheets and database managementRecord keeping and file managementMedia CommunicationsThe ideal candidate will support Coconino County Flood Control District through various communication methods to help educate and inform Coconino County citizens, visitors to Coconino County, and the District’s leadership and other partners/stakeholders. They will have the ability to work independently and in partnership with the Flood Control District Administrator to coordinate both internal and external messaging. The ideal candidate has experience with and demonstrated strong skills working with the news media, with social media, and the ability to communicate directly with community members and support community meetings and education events. They also must be available to support the District during emergency flood events and serve as the Flood Control District’s Public Information Officer interfacing effectively with the news media. The ideal candidate will also have knowledge and experience with website design and management, social media design and management, strong interpersonal communication skills and the ability to compose and publish articles, stories, bulletins, booklets, radio/television news releases, and other District communications/publications.Knowledge, Skills And AbilitiesConsiderable knowledge of:Principles and practices of public administration, communication, and management.Research methods, techniques, and report presentation.Project management.Business English and report writing.Spreadsheets and database management.Record keeping and file management.Media Communications.Working Knowledge OfDesktop publishing software with some layout and design skills.Website Management.Skill InThe use of computers and standard office equipment.Ability ToRepresent the department and present accurate information to news media and the public in an interesting and professional manner.Meet and deal tactfully and effectively with the public, elected and appointed officials, employees, and the news media.Conduct research, make sound administrative analysis, and prepare reports relating to policy and management issues.Work safely and support the culture of workplace safety.Establish and maintain effective working relationships with employees, other agencies, and the public.Follow written and verbal instructions.Communicate effectively, verbally and in writing.Coconino County is an Equal Opportunity Employer.AmeriCorps, Peace Corps and other national service alumni are encouraged to apply.Employee BenefitsCoconino County offers a comprehensive employee benefitspackage to regular employees working 30 or more hours per week that includes:(Regular Part Time employees receive some benefits on a pro-rated basis. Temporary and Seasonal employees do not receive benefits. Elected officials are not eligible for vacation and sick leave.)Vacation/Annual LeaveSick Leave10 Holidays Per YearHealth Care InsuranceDental PlanVision PlanGroup Life InsurancePre-Tax Deduction PlanSick Leave Conversion PlanPersonal Day Purchase ProgramVacation Sell Back ProgramTuition Reimbursement ProgramWellness ProgramLong-Term DisabilityArizona State Retirement SystemEmployee Assistance ProgramOn-going Training OpportunitiesFree bus transportation/ EcoPass bus passElective CoverageDependent Medical, Dental, and VisionSupplemental Life (for employees & dependents)Flexible Spending AccountHealth Savings AccountTax-deferred investment programAccidental and Disability InsuranceShort Term Disability01Thank you for your interest in the Coconino County Flood Control District’s Community Relations Manager position. Tell us why you are interested in the position, and how your experience and skillset will immediately contribute to successfully engaging our communities and the media.02Please share your experience communicating with elected officials – please provide a positive experience and an experience that was not as positive and what you learned from both. This can be from the perspective of a media reporter, or from a staff person responsible for communicating information from an elected official(s) to the media or public.03A fast-paced and high-expectation environment characterizes Coconino County Flood Control District given we are charged with leading the implementation of over $100 million in post-wildfire flood mitigation as well as investing over $30 million over the next five years in our District’s Forest Restoration Initiative. How do you deal with stressful situations? How would you characterize changes in your approach or personality under stress? Give us examples of when you handled stress well and another when you could have handled it better.04Coconino County Flood Control District is rich in culture and perspective; hearing the voices of our diverse team members is a priority for our organization. Please tell us how you define diversity and give examples of how you will ensure diversity and equity among our team.Required Question