{"schemaVersion":"jobsearcher.job.v1","id":"1dfe42cf5737bbfa8d7fbcce","url":"https://jobsearcher.com/jobs/1dfe42cf5737bbfa8d7fbcce","canonicalUrl":"https://jobsearcher.com/jobs/1dfe42cf5737bbfa8d7fbcce","title":"Information Technology System Engineer","description":"In this dynamic and rewarding position, you will play a key role in offering technical assistance for both internal staff and client users, covering infrastructure, networks, servers, and mobile devices. At CIS Technologies, we span various sectors, overseeing an extensive network of servers, desktops, and associated network hardware. Reporting to the Chief Operations Officer and collaborating closely with fellow IT professionals, you will have the tools necessary to execute your duties effectively.\n\nKey Responsibilities:\n\nOffer technical support to our clients' end users.\n\nProvide on-site assistance to clients in the greater New Orleans area, as required.\n\nRecord all activities in our ticketing system and contribute to our knowledge base by documenting frequent issues and their solutions.\n\nDeliver training to users, both in-person and remotely, on various IT topics.\n\nAdminister Office 365 applications and manage email setups.\n\nRespond to and resolve issues escalated by Level 1 Helpdesk team members.\n\nKeep an accurate inventory of hardware and software, ensuring all are updated in accordance with our policies.\n\nTroubleshoot hardware issues across servers, workstations, networks, and mobile devices, and manage OS and application deployments.\n\nActively participate in IT team efforts and engage in both internal and external projects.\n\nAbility to physically handle IT equipment (25+ lbs) and be available for after-hours on-call support, according to a rotational schedule.\n\nPerform other tasks as needed, contributing to the team's success.\n\nPersonal Attributes:\n\nExceptional attention to detail and commitment to quality.\n\nStrong problem-solving skills, with a thorough and methodical approach.\n\nAbility to work well with diverse personalities, maintaining professionalism and positivity.\n\nSelf-motivated, with excellent interpersonal and communication skills.\n\nReliable transportation, a mobile phone, and a fast at-home internet connection are must-haves.\n\nGood personal hygiene and a sense of humor are appreciated.\n\nTechnical Requirements:\n\nPreferably 5+ years in Helpdesk Support.\n\nEssential knowledge of Windows 10, 11, and Windows Server (2012-2022).\n\nExperience with Mac OS X, Microsoft Office, and Microsoft/Office 365 support is highly valued.\n\nProficiency in VPN technologies, WiFi troubleshooting, and advanced networking is essential.\n\nA solid understanding of internet architecture, cloud platforms (Azure, AWS, Google Cloud), and virtualization technologies (VMware vSphere, Hyper‑V, XCP‑ng) is desirable.\n\nWhat We Offer:\n\nA vibrant and supportive work environment.\n\nOpportunities for continuous learning and development.\n\nComprehensive health benefits and a 401K plan.\n\n#J-18808-Ljbffr","company":"Cis Technologies","rawCompany":"cis technologies","city":"Harahan","state":"LA","isRemote":false,"isActive":true,"createdAt":"2026-06-22T03:29:11.630Z","occupations":[{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1232.00","title":"Computer User Support Specialists","slug":"computer-user-support-specialists"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"},{"code":"541519","title":"Other Computer Related Services","slug":"other-computer-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Information Technology System Engineer","description":"In this dynamic and rewarding position, you will play a key role in offering technical assistance for both internal staff and client users, covering infrastructure, networks, servers, and mobile devices. At CIS Technologies, we span various sectors, overseeing an extensive network of servers, desktops, and associated network hardware. Reporting to the Chief Operations Officer and collaborating closely with fellow IT professionals, you will have the tools necessary to execute your duties effectively.\n\nKey Responsibilities:\n\nOffer technical support to our clients' end users.\n\nProvide on-site assistance to clients in the greater New Orleans area, as required.\n\nRecord all activities in our ticketing system and contribute to our knowledge base by documenting frequent issues and their solutions.\n\nDeliver training to users, both in-person and remotely, on various IT topics.\n\nAdminister Office 365 applications and manage email setups.\n\nRespond to and resolve issues escalated by Level 1 Helpdesk team members.\n\nKeep an accurate inventory of hardware and software, ensuring all are updated in accordance with our policies.\n\nTroubleshoot hardware issues across servers, workstations, networks, and mobile devices, and manage OS and application deployments.\n\nActively participate in IT team efforts and engage in both internal and external projects.\n\nAbility to physically handle IT equipment (25+ lbs) and be available for after-hours on-call support, according to a rotational schedule.\n\nPerform other tasks as needed, contributing to the team's success.\n\nPersonal Attributes:\n\nExceptional attention to detail and commitment to quality.\n\nStrong problem-solving skills, with a thorough and methodical approach.\n\nAbility to work well with diverse personalities, maintaining professionalism and positivity.\n\nSelf-motivated, with excellent interpersonal and communication skills.\n\nReliable transportation, a mobile phone, and a fast at-home internet connection are must-haves.\n\nGood personal hygiene and a sense of humor are appreciated.\n\nTechnical Requirements:\n\nPreferably 5+ years in Helpdesk Support.\n\nEssential knowledge of Windows 10, 11, and Windows Server (2012-2022).\n\nExperience with Mac OS X, Microsoft Office, and Microsoft/Office 365 support is highly valued.\n\nProficiency in VPN technologies, WiFi troubleshooting, and advanced networking is essential.\n\nA solid understanding of internet architecture, cloud platforms (Azure, AWS, Google Cloud), and virtualization technologies (VMware vSphere, Hyper‑V, XCP‑ng) is desirable.\n\nWhat We Offer:\n\nA vibrant and supportive work environment.\n\nOpportunities for continuous learning and development.\n\nComprehensive health benefits and a 401K plan.\n\n#J-18808-Ljbffr","datePosted":"2026-06-22T03:29:11.630Z","dateModified":"2026-06-22T03:29:11.630Z","hiringOrganization":{"@type":"Organization","name":"Cis Technologies","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Harahan","addressRegion":"LA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1dfe42cf5737bbfa8d7fbcce"},"url":"https://jobsearcher.com/jobs/1dfe42cf5737bbfa8d7fbcce"}}