{"schemaVersion":"jobsearcher.job.v1","id":"1df6d3ce2c4bf3316043bacb","url":"https://jobsearcher.com/jobs/1df6d3ce2c4bf3316043bacb","canonicalUrl":"https://jobsearcher.com/jobs/1df6d3ce2c4bf3316043bacb","title":"Project Manager, Software Implementations","description":"About the Role We are seeking an accomplished Project Manager with 3–5 years of experience successfully leading software implementation projects, preferably within the Payments, ERP, or Accounts Payable (AP) Automation domains. The ideal candidate will demonstrate exceptional organizational capabilities, a strong customer-centric approach, and proven expertise in managing multiple stakeholders across cross-functional internal teams and client organizations. This role requires a proactive and adaptable professional who thrives in dynamic environments and brings a balanced perspective from experience in both high-growth technology companies and more structured, enterprise-level organizations.You will be responsible for managing the end-to-end delivery of client implementation projects—from kick-off through go-live—ensuring they are completed on time, within scope, and with high customer satisfaction. Strong communication, escalation management, and cross-functional coordination are key to success in this role.Key Responsibilities Lead the planning, execution, and delivery of software implementation projects for enterprise and mid-market clientsDevelop and manage detailed project plans using Teamwork or similar project management toolsServe as the primary point of contact for client project teams, providing regular updates, managing timelines, and aligning expectationsFacilitate project meetings, including kick-offs, status reviews, issue resolution sessions, and go-live planningIdentify, track, and manage project risks and issues, escalating appropriately to internal leadership or client stakeholdersCollaborate cross-functionally with Product, Engineering, Sales, Support, and Customer Success to ensure successful implementationsEnsure all project documentation is complete,accurate, and delivered on time (e.g., timelines, UAT plans, go-live readiness, handoffs)Continuously assess and improve implementation practices to drive faster time-to-value and greater client satisfactionEscalation managementQualifications Required: 3–5 years of experience managing software implementation projects (SaaS preferred), ideally in Payments, ERP, or AP Automation domainsProven ability to manage multiple concurrent projects with competing prioritiesStrong presentation skills and stakeholder communication, both internally and with clientsExperience managing escalations and resolving issues under pressureProficient with project management tools such as Teamwork, Asana, Smartsheet, or similarExceptional organizational skills and attention to detailComfortable navigating cross-functional environments and internal teams (e.g., Product, Engineering, Sales, CSM, Support)Preferred/Nice to Have: PMP certification or equivalent project management trainingPrior experience in a high-growth startup environmentBackground in a more mature, process-driven software organizationKnowledge of ERP, Accounts Payable workflows, or payments industryWhat You’ll Bring A proactive, ownership-driven mindset with a bias toward actionConfidence leading complex conversations with both technical and business stakeholdersPassion for delivering exceptional customer experiencesAbility to adapt to ambiguity and drive structure in dynamic environments","company":"Onphase","rawCompany":"onphase","city":"St Petersburg","state":"FL","isRemote":false,"isActive":false,"createdAt":"2026-04-12T19:52:04.543Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"},{"code":"11-9021.00","title":"Construction Managers","slug":"construction-managers"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Project Manager, Software Implementations","description":"About the Role We are seeking an accomplished Project Manager with 3–5 years of experience successfully leading software implementation projects, preferably within the Payments, ERP, or Accounts Payable (AP) Automation domains. The ideal candidate will demonstrate exceptional organizational capabilities, a strong customer-centric approach, and proven expertise in managing multiple stakeholders across cross-functional internal teams and client organizations. This role requires a proactive and adaptable professional who thrives in dynamic environments and brings a balanced perspective from experience in both high-growth technology companies and more structured, enterprise-level organizations.You will be responsible for managing the end-to-end delivery of client implementation projects—from kick-off through go-live—ensuring they are completed on time, within scope, and with high customer satisfaction. Strong communication, escalation management, and cross-functional coordination are key to success in this role.Key Responsibilities Lead the planning, execution, and delivery of software implementation projects for enterprise and mid-market clientsDevelop and manage detailed project plans using Teamwork or similar project management toolsServe as the primary point of contact for client project teams, providing regular updates, managing timelines, and aligning expectationsFacilitate project meetings, including kick-offs, status reviews, issue resolution sessions, and go-live planningIdentify, track, and manage project risks and issues, escalating appropriately to internal leadership or client stakeholdersCollaborate cross-functionally with Product, Engineering, Sales, Support, and Customer Success to ensure successful implementationsEnsure all project documentation is complete,accurate, and delivered on time (e.g., timelines, UAT plans, go-live readiness, handoffs)Continuously assess and improve implementation practices to drive faster time-to-value and greater client satisfactionEscalation managementQualifications Required: 3–5 years of experience managing software implementation projects (SaaS preferred), ideally in Payments, ERP, or AP Automation domainsProven ability to manage multiple concurrent projects with competing prioritiesStrong presentation skills and stakeholder communication, both internally and with clientsExperience managing escalations and resolving issues under pressureProficient with project management tools such as Teamwork, Asana, Smartsheet, or similarExceptional organizational skills and attention to detailComfortable navigating cross-functional environments and internal teams (e.g., Product, Engineering, Sales, CSM, Support)Preferred/Nice to Have: PMP certification or equivalent project management trainingPrior experience in a high-growth startup environmentBackground in a more mature, process-driven software organizationKnowledge of ERP, Accounts Payable workflows, or payments industryWhat You’ll Bring A proactive, ownership-driven mindset with a bias toward actionConfidence leading complex conversations with both technical and business stakeholdersPassion for delivering exceptional customer experiencesAbility to adapt to ambiguity and drive structure in dynamic environments","datePosted":"2026-04-12T19:52:04.543Z","dateModified":"2026-04-12T19:52:04.543Z","hiringOrganization":{"@type":"Organization","name":"Onphase","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"St Petersburg","addressRegion":"FL","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1df6d3ce2c4bf3316043bacb"},"url":"https://jobsearcher.com/jobs/1df6d3ce2c4bf3316043bacb"}}