{"schemaVersion":"jobsearcher.job.v1","id":"1ddd0e17f218306e76fe8de3","url":"https://jobsearcher.com/jobs/1ddd0e17f218306e76fe8de3","canonicalUrl":"https://jobsearcher.com/jobs/1ddd0e17f218306e76fe8de3","title":"Program Manager","description":"Maximize your potential. Minimize your footprint.\n\nNortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution.\n\nWe keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving.\n\nOur culture is hands‑on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel at home.\n\nWith the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‑growth programs.\n\nPosition Summary\n\nThe Program Manager serves as the day-to-day cross-functional integrator and accountability mechanism for customer commitments on assigned programs at Nortek Data Center Cooling. This role drives flawless execution across the full program lifecycle—from opportunity identification through completion of product commissioning.\n\nReporting to the Vice President of Program Management, the Program Manager coordinates Engineering, Test, Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost, quality, and customer commitments, while these functions continue to own execution within their respective areas. This is a hands-on execution role accountable for program-level P&L execution and customer commitments—delivering revenue, margin, cost, cash, schedule, change orders, and overall program performance. Success requires strong critical-path management, cross-functional influence, and clear communication with both internal stakeholders and external customers. The Program Manager maintains direct customer contact on program execution and is accountable for the financial health of the program, while the Sales Account Executive remains the primary customer contact and owns customer communication, negotiation, and pricing strategy.\n\nKey Responsibilities\nProgram Execution & Schedule Management\nOwn end-to-end execution of assigned customer programs from opportunity identification through completion of product commissioning.\nBuild, maintain, and drive the integrated program schedule with a relentless focus on critical-path items and dependencies across engineering, procurement, fabrication, assembly, test, shipping, installation, and commissioning.\nLead recurring program cadence meetings, ensuring clear ownership, decisions, and follow-through on action items.\nCoordinate engineering release, drawing approval cycles, long-lead procurement, fabrication, assembly, testing, customer acceptance, installation, and commissioning milestones per the standardized program workflow.\nEscalate schedule risks and cross-functional roadblocks promptly, with proposed mitigation paths.\nCustomer Coordination & Communication\nMaintain direct customer contact on program execution matters, while the Sales Account Executive remains the primary customer point of contact and owns customer communication and negotiation.\nProvide clear, proactive, and honest program status communications—schedule, milestones, risks, and change orders—to internal leadership and, in coordination with the Sales Account Executive, to the customer.\nBuild strong working relationships with customer counterparts; understand their pain points, priorities, and success metrics.\nRepresent the voice of the customer inside Nortek DCC and the voice of Nortek DCC to the customer with balance and integrity.\nProgram-Level P&L and Contract Management\nAccountable for the financial health of the program and for program-level P&L execution and customer commitments—delivering revenue, margin, cost, cash, schedule, change orders, and overall program performance against the approved deal model and budget. Sales remains responsible for pricing strategy.\nManage change orders end-to-end—identify scope changes, quantify impact, and drive internal approvals and execution—partnering with the Sales Account Executive, who leads customer negotiation.\nMonitor contract obligations, deliverables, and customer commitments; ensure Nortek DCC meets its obligations.\nProactively identify risks to program profitability and partner with Commercial, Finance, Engineering, Operations, Supply Chain, and Service to mitigate them.\nRisk Management\nApply the standardized risk identification, escalation, and mitigation process to every assigned program.\nMaintain a live program risk register with clear ownership, mitigation actions, due dates, and status.\nDrive critical risks to closure on time, targeting 90%+ on-time closure across the program portfolio.\nEscalate top risks to the VP of Program Management with recommended actions; ensure high-risk issues have documented mitigation plans and appropriate visibility.\nInstallation, Commissioning & Service Coordination\nEnsure Service has visibility to installation schedules and customer requirements.\nEnsure field resources, parts, and support plans are aligned with program commitments.\nCoordinate and escalate warranty issues, field modifications, or customer concerns.\nTrack financial and customer impacts associated with post-delivery issues.\nRemain engaged whenever there are material issues impacting customer commitments, schedule, economics, or customer satisfaction; support formal handoff to Service when programs are running smoothly. Service continues to own service execution (contracting, product offering, productivity, reliability, and overall quality), technician deployment and training, spare parts strategy, and long-term aftermarket support (e.g., Re-life).\nCross-Functional Leadership & Influence\nLead a cross-functional program team without direct reporting authority; drive alignment, accountability, and execution across Engineering, Operations, Supply Chain, Quality, Test, Commercial, Finance, and Service.\nBuild consensus, resolve conflicts, and drive timely decisions to keep the program on track.\nCommunicate transparently and proactively so stakeholders are informed, aligned, and empowered to act.\nPartner with Production Planning and Supply Chain to ensure material readiness and manufacturing capacity for assigned programs.\nContinuous Improvement\nUse and reinforce standardized program management processes and templates for execution, program-level P&L management, contract management, and risk management.\nIdentify opportunities to improve program execution practices, reduce rework, and minimize delays caused by engineering changes.\nContribute lessons learned back to the Program Management function to strengthen team-wide capability.\nQualifications\nRequired\nBachelor's degree in Engineering, Business, Supply Chain, or related discipline; equivalent experience considered.\n5+ years of progressive program or project management experience, ideally in an engineer-to-order or complex manufacturing environment.\nDemonstrated ability to lead cross-functional teams without direct reporting authority.\nWorking command of program management methodologies and tools (e.g., Monday.com, Microsoft Project, PLM systems).\nExperience managing customer relationships and communicating program status directly with external stakeholders.\nStrong critical-path thinking, risk management discipline, and organizational skills.\nExcellent written and verbal communication skills.\nComfortable working in a fast-paced, high-growth environment with shifting priorities and multiple concurrent programs.\nPreferred\nProject Management Professional (PMP®) certification or equivalent.\nExperience owning program-level P&L execution, change orders, and contract execution.\nDirect experience with engineered-to-order capital equipment or B2B custom manufacturing, including installation and commissioning coordination.\nExperience supporting hyperscale data center customers or other rapidly scaling B2B end markets.","company":"Nortek","rawCompany":"nortek","city":"Shakopee","state":"MN","isRemote":false,"isActive":true,"createdAt":"2026-08-27T11:54:09.789Z","occupations":[{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"},{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"11-9151.00","title":"Social and Community Service Managers","slug":"social-and-community-service-managers"}],"industries":[{"code":"333415","title":"Air-Conditioning and Warm Air Heating Equipment and Commercial and Industrial Refrigeration Equipment Manufacturing","slug":"air-conditioning-and-warm-air-heating-equipment-and-commercial-and-industrial-refrigeration-equipment-manufacturing"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"518210","title":"Computing Infrastructure Providers, Data Processing, Web Hosting, and Related Services","slug":"computing-infrastructure-providers-data-processing-web-hosting-and-related-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Program Manager","description":"Maximize your potential. Minimize your footprint.\n\nNortek Data Center Cooling builds the systems that keep modern data centers running — from liquid cooling to large‑scale air solutions. Our work supports some of the world’s most demanding AI and hyperscale environments, and we solve those challenges with engineering depth and practical execution.\n\nWe keep things simple here. We communicate early, stay close to the details, and follow through. When issues come up, we address them directly, not with layers of process. Customers count on us because we do what we say and we keep projects moving.\n\nOur culture is hands‑on and collaborative. People take ownership, move quickly, and help each other. If you like working with teammates who are straightforward and accountable, you’ll feel at home.\n\nWith the backing of Madison Air, we have the scale, stability, and manufacturing footprint to support complex, high‑growth programs.\n\nPosition Summary\n\nThe Program Manager serves as the day-to-day cross-functional integrator and accountability mechanism for customer commitments on assigned programs at Nortek Data Center Cooling. This role drives flawless execution across the full program lifecycle—from opportunity identification through completion of product commissioning.\n\nReporting to the Vice President of Program Management, the Program Manager coordinates Engineering, Test, Operations, Supply Chain, Quality, Commercial, Finance, and Service teams to meet schedule, cost, quality, and customer commitments, while these functions continue to own execution within their respective areas. This is a hands-on execution role accountable for program-level P&L execution and customer commitments—delivering revenue, margin, cost, cash, schedule, change orders, and overall program performance. Success requires strong critical-path management, cross-functional influence, and clear communication with both internal stakeholders and external customers. The Program Manager maintains direct customer contact on program execution and is accountable for the financial health of the program, while the Sales Account Executive remains the primary customer contact and owns customer communication, negotiation, and pricing strategy.\n\nKey Responsibilities\nProgram Execution & Schedule Management\nOwn end-to-end execution of assigned customer programs from opportunity identification through completion of product commissioning.\nBuild, maintain, and drive the integrated program schedule with a relentless focus on critical-path items and dependencies across engineering, procurement, fabrication, assembly, test, shipping, installation, and commissioning.\nLead recurring program cadence meetings, ensuring clear ownership, decisions, and follow-through on action items.\nCoordinate engineering release, drawing approval cycles, long-lead procurement, fabrication, assembly, testing, customer acceptance, installation, and commissioning milestones per the standardized program workflow.\nEscalate schedule risks and cross-functional roadblocks promptly, with proposed mitigation paths.\nCustomer Coordination & Communication\nMaintain direct customer contact on program execution matters, while the Sales Account Executive remains the primary customer point of contact and owns customer communication and negotiation.\nProvide clear, proactive, and honest program status communications—schedule, milestones, risks, and change orders—to internal leadership and, in coordination with the Sales Account Executive, to the customer.\nBuild strong working relationships with customer counterparts; understand their pain points, priorities, and success metrics.\nRepresent the voice of the customer inside Nortek DCC and the voice of Nortek DCC to the customer with balance and integrity.\nProgram-Level P&L and Contract Management\nAccountable for the financial health of the program and for program-level P&L execution and customer commitments—delivering revenue, margin, cost, cash, schedule, change orders, and overall program performance against the approved deal model and budget. Sales remains responsible for pricing strategy.\nManage change orders end-to-end—identify scope changes, quantify impact, and drive internal approvals and execution—partnering with the Sales Account Executive, who leads customer negotiation.\nMonitor contract obligations, deliverables, and customer commitments; ensure Nortek DCC meets its obligations.\nProactively identify risks to program profitability and partner with Commercial, Finance, Engineering, Operations, Supply Chain, and Service to mitigate them.\nRisk Management\nApply the standardized risk identification, escalation, and mitigation process to every assigned program.\nMaintain a live program risk register with clear ownership, mitigation actions, due dates, and status.\nDrive critical risks to closure on time, targeting 90%+ on-time closure across the program portfolio.\nEscalate top risks to the VP of Program Management with recommended actions; ensure high-risk issues have documented mitigation plans and appropriate visibility.\nInstallation, Commissioning & Service Coordination\nEnsure Service has visibility to installation schedules and customer requirements.\nEnsure field resources, parts, and support plans are aligned with program commitments.\nCoordinate and escalate warranty issues, field modifications, or customer concerns.\nTrack financial and customer impacts associated with post-delivery issues.\nRemain engaged whenever there are material issues impacting customer commitments, schedule, economics, or customer satisfaction; support formal handoff to Service when programs are running smoothly. Service continues to own service execution (contracting, product offering, productivity, reliability, and overall quality), technician deployment and training, spare parts strategy, and long-term aftermarket support (e.g., Re-life).\nCross-Functional Leadership & Influence\nLead a cross-functional program team without direct reporting authority; drive alignment, accountability, and execution across Engineering, Operations, Supply Chain, Quality, Test, Commercial, Finance, and Service.\nBuild consensus, resolve conflicts, and drive timely decisions to keep the program on track.\nCommunicate transparently and proactively so stakeholders are informed, aligned, and empowered to act.\nPartner with Production Planning and Supply Chain to ensure material readiness and manufacturing capacity for assigned programs.\nContinuous Improvement\nUse and reinforce standardized program management processes and templates for execution, program-level P&L management, contract management, and risk management.\nIdentify opportunities to improve program execution practices, reduce rework, and minimize delays caused by engineering changes.\nContribute lessons learned back to the Program Management function to strengthen team-wide capability.\nQualifications\nRequired\nBachelor's degree in Engineering, Business, Supply Chain, or related discipline; equivalent experience considered.\n5+ years of progressive program or project management experience, ideally in an engineer-to-order or complex manufacturing environment.\nDemonstrated ability to lead cross-functional teams without direct reporting authority.\nWorking command of program management methodologies and tools (e.g., Monday.com, Microsoft Project, PLM systems).\nExperience managing customer relationships and communicating program status directly with external stakeholders.\nStrong critical-path thinking, risk management discipline, and organizational skills.\nExcellent written and verbal communication skills.\nComfortable working in a fast-paced, high-growth environment with shifting priorities and multiple concurrent programs.\nPreferred\nProject Management Professional (PMP®) certification or equivalent.\nExperience owning program-level P&L execution, change orders, and contract execution.\nDirect experience with engineered-to-order capital equipment or B2B custom manufacturing, including installation and commissioning coordination.\nExperience supporting hyperscale data center customers or other rapidly scaling B2B end markets.","datePosted":"2026-08-27T11:54:09.789Z","dateModified":"2026-08-27T11:54:09.789Z","hiringOrganization":{"@type":"Organization","name":"Nortek","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Shakopee","addressRegion":"MN","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1ddd0e17f218306e76fe8de3"},"url":"https://jobsearcher.com/jobs/1ddd0e17f218306e76fe8de3"}}