{"schemaVersion":"jobsearcher.job.v1","id":"1da9d26d68e72dd4e63bde6a","url":"https://jobsearcher.com/jobs/1da9d26d68e72dd4e63bde6a","canonicalUrl":"https://jobsearcher.com/jobs/1da9d26d68e72dd4e63bde6a","title":"Senior Technical Support Engineer SaaS & Cloud Ops","description":"Axon in San Francisco is hiring a Technical Support Engineer (Tier-2+) to support customers and internal teams on the Axon 911 platform, ensuring reliability, performance, and operational excellence across a growing SaaS environment.\r\nYou will collaborate with Engineering, Product and Customer Operations to troubleshoot, own escalations, and drive improvements in monitoring and processes. This hybrid role requires 3–4 days in the office and offers a competitive base pay and benefits.\r\nJ-18808-Ljbffr","company":"Prepared","rawCompany":"prepared","city":"Millbrae","state":"CA","isRemote":false,"isActive":false,"createdAt":"2026-08-08T01:10:45.514Z","occupations":[{"code":"15-1211.00","title":"Computer Systems Analysts","slug":"computer-systems-analysts"},{"code":"15-1299.08","title":"Computer Systems Engineers/Architects","slug":"computer-systems-engineers-architects"},{"code":"15-1252.00","title":"Software Developers","slug":"software-developers"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Senior Technical Support Engineer SaaS & Cloud Ops","description":"Axon in San Francisco is hiring a Technical Support Engineer (Tier-2+) to support customers and internal teams on the Axon 911 platform, ensuring reliability, performance, and operational excellence across a growing SaaS environment.\r\nYou will collaborate with Engineering, Product and Customer Operations to troubleshoot, own escalations, and drive improvements in monitoring and processes. This hybrid role requires 3–4 days in the office and offers a competitive base pay and benefits.\r\nJ-18808-Ljbffr","datePosted":"2026-08-08T01:10:45.514Z","dateModified":"2026-08-08T01:10:45.514Z","hiringOrganization":{"@type":"Organization","name":"Prepared","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Millbrae","addressRegion":"CA","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1da9d26d68e72dd4e63bde6a"},"url":"https://jobsearcher.com/jobs/1da9d26d68e72dd4e63bde6a"}}