{"schemaVersion":"jobsearcher.job.v1","id":"1d90a7fcd5385c08fabad00c","url":"https://jobsearcher.com/jobs/1d90a7fcd5385c08fabad00c","canonicalUrl":"https://jobsearcher.com/jobs/1d90a7fcd5385c08fabad00c","title":"Real-Time Workforce Analytics Analyst","description":"Judi Health is seeking a Workforce Management Analyst to optimize call center staffing, forecasting and real-time operations across our hybrid locations in NYC, Denver, and Charlotte. You will partner with UM management to ensure exceptional customer service and efficient scheduling.\nThe role requires 5+ years in call centers and 3+ years in workforce management, with strong Excel skills and experience with WFM tools (NICE CXone, IEX, Genesys, Intradiem or Verint).\n\n#J-18808-Ljbffr","company":"Transformcap","rawCompany":"transformcap","city":"Denver","state":"CO","isRemote":false,"isActive":true,"createdAt":"2026-09-10T03:10:20.766Z","occupations":[{"code":"13-1111.00","title":"Management Analysts","slug":"management-analysts"},{"code":"15-2031.00","title":"Operations Research Analysts","slug":"operations-research-analysts"},{"code":"15-2051.01","title":"Business Intelligence Analysts","slug":"business-intelligence-analysts"}],"industries":[{"code":"561320","title":"Temporary Help Services","slug":"temporary-help-services"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"923130","title":"Administration of Human Resource Programs (except Education, Public Health, and Veterans' Affairs Programs)","slug":"administration-of-human-resource-programs-except-education-public-health-and-veterans-affairs-programs"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Real-Time Workforce Analytics Analyst","description":"Judi Health is seeking a Workforce Management Analyst to optimize call center staffing, forecasting and real-time operations across our hybrid locations in NYC, Denver, and Charlotte. You will partner with UM management to ensure exceptional customer service and efficient scheduling.\nThe role requires 5+ years in call centers and 3+ years in workforce management, with strong Excel skills and experience with WFM tools (NICE CXone, IEX, Genesys, Intradiem or Verint).\n\n#J-18808-Ljbffr","datePosted":"2026-09-10T03:10:20.766Z","dateModified":"2026-09-10T03:10:20.766Z","hiringOrganization":{"@type":"Organization","name":"Transformcap","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Denver","addressRegion":"CO","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1d90a7fcd5385c08fabad00c"},"url":"https://jobsearcher.com/jobs/1d90a7fcd5385c08fabad00c"}}