Family Services Specialist I

General Statement of Duties Closing Date: This position closes on Monday, April 27, 2026. Provides professional casework services for children, adults and families; carries a full case load and demonstrates the ability to make sound decisions independently with only supervisory conferences; exercises sound judgment and initiative; maintains thorough familiarity with agency standards, policies and functions as well as the full range of community resources; performs other duties as assigned. Essential Duties A family services specialist in our childcare team is responsible for assessing eligibility for financial assistance and connecting eligible families with quality, affordable child care. Essential duties: This position evaluates families to determine qualification for Child Care Program assistance and manages ongoing cases for families receiving support to include the following responsibilities: Processing applications and completing interviews/assessments to determine approval for program assistance. Ongoing support for approved families including through re-assessment and case closure. Payment authorization to vendors, initiating purchase orders, and completing data entry for service authorization. Consumer education regarding quality childcare, assists families locate subsidy vendors and inspection reports for subsidy vendors in their area. Participate in emergency shelter duty at the direction of the County Manager. Other duties as assigned. This position is required to maintain: a strong working knowledge of the Child Care policies in addition to general knowledge of other DSS benefits programs and the service array in the community ; proficiency in social work principles and practices, human behavior and the current social, economic and health problems; and must have strong and effective oral and written communication skills, the ability to plan and organize work efficiently and have empathy and objectivity working with clients.Minimum Qualifications EducationFour (4) year baccalaureate degree in a relevant human services field in accordance with VA Code § 63.2-219; ExperienceOne (1) year of relevant social work experience; ORAny equivalent combination of education, experience and training which provides the necessary knowledge, skills and abilities. Additional Information Valid driver's license to perform assigned duties at various locations. Successful completion of all training requirements established pursuant to the VA 63.2-208. Standards for personnel. Central Registry Check and Criminal history record check and fingerprinting of all employees in authorized and hourly safety sensitive positions. How To Apply Closing Date: This position closes on Monday, April 27, 2026. You apply for positions with Henrico County general government through our online applicant system, which is available 24-hours a day, 7-days a week with an Internet connection. Please access our job site portal though https://henrico.us/services/jobs or click on the Jobs link in the upper right-hand corner of our main County page at https://henrico.us. Minimum Salary 57001 Maximum Salary 104856 Currency USD Main Organization General Government General Government Employment Status Permanent Fulltime Permanent Full-time Amount of Travel Work At Home