{"schemaVersion":"jobsearcher.job.v1","id":"1d7a905bdc2e4bd21cb526b4","url":"https://jobsearcher.com/jobs/1d7a905bdc2e4bd21cb526b4","canonicalUrl":"https://jobsearcher.com/jobs/1d7a905bdc2e4bd21cb526b4","title":"Manager – Technical Services","description":"Manager – Technical Services (Power System Protection & Protection Relays)\nHouston, TX\nFulltime\nWe are seeking an experienced Manager – Technical Services to lead a high-performing technical support organization serving the electric power industry. This leadership role is ideal for a technical expert with a strong background in power system protection, numerical relays, and disturbance fault recorders, combined with proven experience managing engineering teams and delivering exceptional customer support.\nYou will work closely with executive leadership, sales, engineering, and customers to provide technical direction, improve customer satisfaction, and contribute to the development of innovative protection and monitoring solutions used by utilities and industrial customers worldwide.\nRequired Qualifications\nBachelor's Degree in Electrical Engineering (Required).\n10+ years of experience working with numerical protection relays, disturbance fault recorders, or power system protection technologies.\nPrevious experience leading and managing technical engineering or customer support teams.\nStrong knowledge of electric power systems, protection principles, and utility industry practices.\nExcellent verbal and written communication skills with the ability to present technical information to customers and executives.\nStrong leadership, coaching, problem-solving, and decision-making abilities.\nAbility to manage customer escalations and maintain strong client relationships.\nWillingness to travel up to 25% within the U.S. and internationally.\nPreferred Experience\nExperience supporting utility, industrial, or power generation customers.\nKnowledge of protection system applications, commissioning, and troubleshooting.\nExperience presenting at industry events such as IEEE, NASPI, or similar technical conferences.\nFamiliarity with power system automation, monitoring, and control technologies.\nPay: $140,000.00 - $160,000.00 per year\nBenefits:\n401(k)\nDental insurance\nWork Location: In person","company":"Ethos Binary","rawCompany":"ethos binary","city":"Houston","state":"TX","isRemote":false,"isActive":false,"createdAt":"2026-08-04T22:07:58.622Z","occupations":[{"code":"11-9041.00","title":"Architectural and Engineering Managers","slug":"architectural-and-engineering-managers"},{"code":"49-2095.00","title":"Electrical and Electronics Repairers, Powerhouse, Substation, and Relay","slug":"electrical-and-electronics-repairers-powerhouse-substation-and-relay"},{"code":"17-2071.00","title":"Electrical Engineers","slug":"electrical-engineers"}],"industries":[{"code":"811310","title":"Commercial and Industrial Machinery and Equipment (except Automotive and Electronic) Repair and Maintenance","slug":"commercial-and-industrial-machinery-and-equipment-except-automotive-and-electronic-repair-and-maintenance"},{"code":"541330","title":"Engineering Services","slug":"engineering-services"},{"code":"335314","title":"Relay and Industrial Control Manufacturing","slug":"relay-and-industrial-control-manufacturing"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Manager – Technical Services","description":"Manager – Technical Services (Power System Protection & Protection Relays)\nHouston, TX\nFulltime\nWe are seeking an experienced Manager – Technical Services to lead a high-performing technical support organization serving the electric power industry. This leadership role is ideal for a technical expert with a strong background in power system protection, numerical relays, and disturbance fault recorders, combined with proven experience managing engineering teams and delivering exceptional customer support.\nYou will work closely with executive leadership, sales, engineering, and customers to provide technical direction, improve customer satisfaction, and contribute to the development of innovative protection and monitoring solutions used by utilities and industrial customers worldwide.\nRequired Qualifications\nBachelor's Degree in Electrical Engineering (Required).\n10+ years of experience working with numerical protection relays, disturbance fault recorders, or power system protection technologies.\nPrevious experience leading and managing technical engineering or customer support teams.\nStrong knowledge of electric power systems, protection principles, and utility industry practices.\nExcellent verbal and written communication skills with the ability to present technical information to customers and executives.\nStrong leadership, coaching, problem-solving, and decision-making abilities.\nAbility to manage customer escalations and maintain strong client relationships.\nWillingness to travel up to 25% within the U.S. and internationally.\nPreferred Experience\nExperience supporting utility, industrial, or power generation customers.\nKnowledge of protection system applications, commissioning, and troubleshooting.\nExperience presenting at industry events such as IEEE, NASPI, or similar technical conferences.\nFamiliarity with power system automation, monitoring, and control technologies.\nPay: $140,000.00 - $160,000.00 per year\nBenefits:\n401(k)\nDental insurance\nWork Location: In person","datePosted":"2026-08-04T22:07:58.622Z","dateModified":"2026-08-04T22:07:58.622Z","hiringOrganization":{"@type":"Organization","name":"Ethos Binary","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Houston","addressRegion":"TX","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1d7a905bdc2e4bd21cb526b4"},"url":"https://jobsearcher.com/jobs/1d7a905bdc2e4bd21cb526b4"}}