Care Coordination Assistant

Care Coordination Administration - 167Syracuse, NYNon ClinicalFull-Time, Days, 8:00am-4:30pmReq # 32291Posted 05/26/2026Since 1887, Crouse Health has been a leading healthcare provider in Central New York. We’ve combined a family-friendly culture with a passion to provide the best care, which creates an environment where both patients and team members feel valued. Crouse Health offers a full range of general and specialty care, inpatient and outpatient services, as well as community health education and outreach programs.Crouse’s Care Coordination team is hiring a Care Coordination Assistant.Pay Range: $19.50 – 30.93 / hourlySchedule: Full-Time, Monday-Friday, 8:00am-4:30pm. Care Coordination Assistant ResponsibilitiesResponsible for collaboration with the Care Coordination staff to assist with meeting the department and organizational goals. Delivery and tracking of the “Important Message from Medicare” to Medicare beneficiaries who are in the hospital as inpatient status and documenting that this was done.Responsible for daily maintenance and updating of the Care Coordination databases. Navihealth referrals.EMR documentation.Communication with community health care providers as indicated for patient care transition.Provide back-up to the Care Coordination administrative services and duties. Assist the Director and Care Coordination staff with other tasks as needed.Care Coordination Assistant RequirementsHigh School Diploma or GED required. Associate’s Degree preferred Two (2) to three (3) years’ experience in Health Information Management (HIM), Business Office/Billing, Patient Access, or Case Management is required.Benefits OverviewMedical, Dental, Vision, FSA, and 401K.Company paid life insurance.Tuition Assistance and Workforce Development Opportunities.Crouse Health Employee Assistance Program.Employee discounts on any Inpatient or Outpatient service, hospital cafeteria and pharmacy, and certain retailers.YMCA Subsidy program.FacebookEmailTwitterLinkedIn