Systems Administrator

POSITION SUMMARYZetec is seeking a Systems Administrator to join our IT team. This role is responsible for the day-to-day administration, maintenance, and support of enterprise server environments, Active Directory, and related infrastructure. The Systems Administrator will ensure system reliability, security compliance, and provide excellent customer service to internal stakeholders. This position requires a hands-on professional who thrives in a collaborative, small-team environment and can balance independent work with team support.ESSENTIAL JOB FUNCTIONSAdminister and maintain Windows Active Directory environments.Manage Windows Server 2016 and newer, including Domain Controllers, DNS, certificates, and user authentication.Install, configure, maintain, and troubleshoot enterprise server operating systems, application software, and system management tools.Manage IT inventory, deployment, and patching tools.Ensure adherence to security standards and compliance guidelines.Administer backup environments, including backups, restores, and disaster recovery testing.Collaborate with vendors and service providers to resolve issues and implement new technologies.Maintain detailed documentation and keep it current.Create and document process improvements.Support helpdesk tickets and provide backup coverage for team members.Mentor team members and contribute to knowledge sharing.Deliver excellent customer service to internal users.Perform after-hours work as needed.Other duties as required in support of the department and company.Consistent and predictable attendance.SUPERVISOR RESPONSIBILITIES This job has no direct supervisory responsibilities.QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential job function satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.The individual holding this position must meet eligibility requirements for access to classified matter, which include US citizenship and being subject to a federal background investigation.In-depth knowledge of Windows server environments and Active DirectoryExcellent customer serviceExcellent oral and written communication skillsAble to work in a small team environment and backup other roles.Solid knowledge of server virtualization using VMWare, Hyper-V, Morpheus, or other hypervisorsSolid knowledge of server and application security best practicesCybersecurity fundamentalsAbility to work independently and in a team settingEDUCATION and/or EXPERIENCE Bachelor’s degree, preferably in Information Systems or other technical field, or equivalent experienceTechnical experience working with server systems (virtual and cloud), Active Directory, business applications, O365 including Teams, SharePoint, and ExchangeExperience using helpdesk softwareVeeam experience preferredCybersecurity experience preferredExperience with cloud storage a plusIllumio and/or CrowdStrike experience a plusSIEM experience a plusSpecific trainings and certifications a plusLANGUAGE SKILLSAbility to read, write, speak and understand English.PHYSICAL DEMANDS and WORK ENVIRONMENT The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Regular sitting, standing and walking throughout the day to accomplish tasks.Hearing and speaking.Lifting and carrying up to 50 pounds.The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Work is performed in a normal office environment with minimal physical risks involved. The noise level in the work environment is low to moderate. PERSONAL PROTECTIVE EQUIPMENT REQUIREMENTSN/ATRAVELLess than 5%