{"schemaVersion":"jobsearcher.job.v1","id":"1ca27fcc41d4f2e2af50fed1","url":"https://jobsearcher.com/jobs/1ca27fcc41d4f2e2af50fed1","canonicalUrl":"https://jobsearcher.com/jobs/1ca27fcc41d4f2e2af50fed1","title":"Remote Senior CX Operations Leader","description":"GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and building a strong team. Responsibilities include partnering with other teams, managing operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and proven people management skills in a SaaS environment. #J-18808-Ljbffr","company":"GitLab","rawCompany":"gitlab","isRemote":true,"isActive":false,"createdAt":"2026-06-03T02:40:01.015Z","occupations":[{"code":"11-1021.00","title":"General and Operations Managers","slug":"general-and-operations-managers"},{"code":"43-1011.00","title":"First-Line Supervisors of Office and Administrative Support Workers","slug":"first-line-supervisors-of-office-and-administrative-support-workers"},{"code":"13-1082.00","title":"Project Management Specialists","slug":"project-management-specialists"}],"industries":[{"code":"541511","title":"Custom Computer Programming Services","slug":"custom-computer-programming-services"},{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Remote Senior CX Operations Leader","description":"GitLab is seeking a Senior Manager, Customer Experience Operations to lead operational teams in a remote setting. You will manage Customer Success Management, Renewals, and Professional Services operations. This position requires a leader capable of strategic planning and building a strong team. Responsibilities include partnering with other teams, managing operational cadences, and leading improvements in operational processes. Candidates should have experience in Customer Success and proven people management skills in a SaaS environment. #J-18808-Ljbffr","datePosted":"2026-06-03T02:40:01.015Z","dateModified":"2026-06-03T02:40:01.015Z","hiringOrganization":{"@type":"Organization","name":"GitLab","sameAs":"https://jobsearcher.com"},"jobLocationType":"TELECOMMUTE","applicantLocationRequirements":{"@type":"Country","name":"US"},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1ca27fcc41d4f2e2af50fed1"},"url":"https://jobsearcher.com/jobs/1ca27fcc41d4f2e2af50fed1"}}