{"schemaVersion":"jobsearcher.job.v1","id":"1ca1c46317b6a049c6619c4e","url":"https://jobsearcher.com/jobs/1ca1c46317b6a049c6619c4e","canonicalUrl":"https://jobsearcher.com/jobs/1ca1c46317b6a049c6619c4e","title":"Technical Alignment Manager","description":"Position Summary\nThe Technical Alignment Manager (TAM) ensures client environments are consistently aligned with company standards, security frameworks, and best practices. This proactive role forms the foundation of Technology Success, leveraging AI-driven insights, data analytics, and strong documentation discipline to reduce reactive work, improve client stability, and drive business outcomes.\nCore Responsibilities\nConduct scheduled alignment assessments to evaluate client environments against company standards.\nMaintain and enhance the standards library, ensuring objective (yes/no) compliance validation.\nUse AI tools and data analytics to identify misalignments, risks, and performance trends.\nDocument all findings in PSA, RMM, and IT Glue with 95% accuracy.\nCollaborate with Service Desk, ProServe, and Centralized Services to ensure remediation of misalignments.\nDeliver concise, business-focused reports to the PSM for inclusion in Strategic Partner Reviews (SPRs).\nMaintain a proactive workload ratio of 75%, minimizing reactive activity.\nBuild and maintain trust with client contacts through consistent communication and professionalism.\nAI & Automation Focus\nUse AI-powered analytics from RMM, PSA, and EDR tools to detect trends and potential issues.\nApply LLMs and automation tools to streamline documentation, analysis, and reporting.\nContribute to process improvement initiatives and AI integration within Technology Success workflows.\nQualifications\nRequired:\n\n3+ years of IT or MSP experience in systems, network, or cloud management.\nStrong technical knowledge of Microsoft environments, RMM, security, and automation tools.\nExcellent documentation and communication skills.\nProven ability to analyze and translate technical findings into business recommendations.\n\nPreferred:\n\nFamiliarity with the TruMethods Technology Success Framework.\nExperience leveraging AI tools or data automation for efficiency.\nPrior MSP or service delivery background.\nCertifications\nFoundational: MS-900, CompTIA A+, ITIL Foundations v4\nIntermediate: SC-900, Security+, Sophos Certified Engineer\nAdvanced (Preferred): AZ-500, SC-300, CySA+, or equivalent\nAI Training: Microsoft AI-900 or related AI fundamentals\nKey Performance Indicators (KPIs)\n100% of assigned clients receive scheduled alignment visits.\n80% of misalignments identified proactively (before tickets).\n95% documentation accuracy.\n90% utilization of AI tools for analysis and reporting.\nMinimum of two standards or AI improvement proposals per year.\n\nIdeal Candidate Traits\n\nDetail-oriented, consistent, and process-driven.\nAnalytical thinker with strong risk awareness.\nRelationship-focused communicator.\nContinuous learner — embraces AI and emerging technologies.\nProactive mindset with strong ownership of outcomes.\nMi7vWY3DCz","company":"Executech","rawCompany":"executech","city":"South Jordan","state":"UT","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:56:28.165Z","occupations":[{"code":"11-3021.00","title":"Computer and Information Systems Managers","slug":"computer-and-information-systems-managers"},{"code":"15-1244.00","title":"Network and Computer Systems Administrators","slug":"network-and-computer-systems-administrators"},{"code":"15-1299.09","title":"Information Technology Project Managers","slug":"information-technology-project-managers"}],"industries":[{"code":"541512","title":"Computer Systems Design Services","slug":"computer-systems-design-services"},{"code":"541611","title":"Administrative Management and General Management Consulting Services","slug":"administrative-management-and-general-management-consulting-services"},{"code":"541513","title":"Computer Facilities Management Services","slug":"computer-facilities-management-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Technical Alignment Manager","description":"Position Summary\nThe Technical Alignment Manager (TAM) ensures client environments are consistently aligned with company standards, security frameworks, and best practices. This proactive role forms the foundation of Technology Success, leveraging AI-driven insights, data analytics, and strong documentation discipline to reduce reactive work, improve client stability, and drive business outcomes.\nCore Responsibilities\nConduct scheduled alignment assessments to evaluate client environments against company standards.\nMaintain and enhance the standards library, ensuring objective (yes/no) compliance validation.\nUse AI tools and data analytics to identify misalignments, risks, and performance trends.\nDocument all findings in PSA, RMM, and IT Glue with 95% accuracy.\nCollaborate with Service Desk, ProServe, and Centralized Services to ensure remediation of misalignments.\nDeliver concise, business-focused reports to the PSM for inclusion in Strategic Partner Reviews (SPRs).\nMaintain a proactive workload ratio of 75%, minimizing reactive activity.\nBuild and maintain trust with client contacts through consistent communication and professionalism.\nAI & Automation Focus\nUse AI-powered analytics from RMM, PSA, and EDR tools to detect trends and potential issues.\nApply LLMs and automation tools to streamline documentation, analysis, and reporting.\nContribute to process improvement initiatives and AI integration within Technology Success workflows.\nQualifications\nRequired:\n\n3+ years of IT or MSP experience in systems, network, or cloud management.\nStrong technical knowledge of Microsoft environments, RMM, security, and automation tools.\nExcellent documentation and communication skills.\nProven ability to analyze and translate technical findings into business recommendations.\n\nPreferred:\n\nFamiliarity with the TruMethods Technology Success Framework.\nExperience leveraging AI tools or data automation for efficiency.\nPrior MSP or service delivery background.\nCertifications\nFoundational: MS-900, CompTIA A+, ITIL Foundations v4\nIntermediate: SC-900, Security+, Sophos Certified Engineer\nAdvanced (Preferred): AZ-500, SC-300, CySA+, or equivalent\nAI Training: Microsoft AI-900 or related AI fundamentals\nKey Performance Indicators (KPIs)\n100% of assigned clients receive scheduled alignment visits.\n80% of misalignments identified proactively (before tickets).\n95% documentation accuracy.\n90% utilization of AI tools for analysis and reporting.\nMinimum of two standards or AI improvement proposals per year.\n\nIdeal Candidate Traits\n\nDetail-oriented, consistent, and process-driven.\nAnalytical thinker with strong risk awareness.\nRelationship-focused communicator.\nContinuous learner — embraces AI and emerging technologies.\nProactive mindset with strong ownership of outcomes.\nMi7vWY3DCz","datePosted":"2026-04-14T10:56:28.165Z","dateModified":"2026-04-14T10:56:28.165Z","hiringOrganization":{"@type":"Organization","name":"Executech","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"South Jordan","addressRegion":"UT","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1ca1c46317b6a049c6619c4e"},"url":"https://jobsearcher.com/jobs/1ca1c46317b6a049c6619c4e"}}