{"schemaVersion":"jobsearcher.job.v1","id":"1c5281c2eef3dad566fabef6","url":"https://jobsearcher.com/jobs/1c5281c2eef3dad566fabef6","canonicalUrl":"https://jobsearcher.com/jobs/1c5281c2eef3dad566fabef6","title":"Sales Development Associate","description":"Why should you join?\nDocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.\n#LI-DNI\nYour Responsibilities\nWe’re seeking a Sales Development Associate to serve as the first point of contact for prospective DocuWare customers. In this dynamic and fast-paced role, you’ll leverage your excellent communication and listening skills to deliver high-quality, timely information to leads, while qualifying their interest and integrity. Your efforts will play a crucial part in building our sales pipeline and shaping our marketing strategy.\n\nThis role has a weekly hybrid work schedule and is based out of the Beacon, NY office. This role also requires verbal and written fluency in both English and Spanish.\n\nPrimary Responsibilities:\nExecute targeted outbound calling campaigns to generate qualified leads and schedule appointments for the DocuWare sales team.\nField all inbound phone and email inquiries related to product demo requests or interest in DocuWare solutions, ensuring prospects receive a prompt and enthusiastic response.\nQualify incoming leads for integrity, level of interest, and readiness to engage, then route appropriately—whether to the sales team or to marketing nurture channels.\nProactively reach out to all marketing-generated leads who have self-qualified through scored engagement activities.\nMaintain accurate and up-to-date records in HubSpot and our CRM, ensuring all prospect interactions are logged according to best practices to facilitate effective reporting and follow-up.\nCollaborate closely with demand generation marketing and sales teams to continuously improve lead qualification tactics and understand how your work drives business results.\nProvide real-world feedback to marketing writers and leadership, helping refine messaging and product positioning while shaping DocuWare’s overall go-to-market strategy.\nContribute to weekly and monthly reporting by tracking key performance metrics and lead outcomes.\nManage incoming leads, cross-referencing with existing customer and partner databases to ensure appropriate lead assignment and eliminate duplicates.\nEngage prospects in meaningful conversations to understand their pain points, aligning DocuWare technology benefits to their unique business needs.\nWhat you need to succeed\n2–5 years of practical experience in customer service or a similar role\nProactive, with a passion for direct customer interaction\nStrong analytical skills with the ability to quickly understand customer needs\nExcellent communication skills; fluent in both English and Spanish\nFamiliarity with HubSpot and Microsoft Dynamics CRM is an advantage\nStrong active listening and teamwork abilities\nDemonstrated analytical thinking skills\nWhat we can offer\n$55,000 to $65,000 base pay\nThis is an hourly position with a standard 40 hours work week, Monday to Friday from 8:30am to 5:00pm EST\nDocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible\nYour choice of 4 medical plans (HDHP, EPO, PPO)\nShort Term Disability (100% company paid)\nLong Term Disability (100% company paid)\nGroup Term Life insurance (100% company paid)\n401(K) with company match\n12 annual paid holidays and generous PTO plan\nProfit Sharing\nInternationally growing and well established company\nThorough onboarding & induction period\nTraining and development opportunities\nParticipation in a positive intercultural company culture with an openness to new ideas\nVirtual instructor led fitness offerings.\nAccess to Udemy training academy and Tuition Reimbursement\nFlexible Spending & Dependent Care Accounts\nCompany events and more\nOur Values\nNew ideas are always welcome here.\n\nAt DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.\n\nYou can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/.\nOur application process\n1. Virtual prescreening with a Recruiter to get to know each other.\n\n2. Virtual interview with the Recruiter and Hiring Manager.\n\n3. Use Case Interview of the DocuWare solution.\n\n4. Final in-person interview in the Beacon, NY office.\nYour hiring partner\nAleida C.\nSpecialist People & Culture\ncareers@docuware.com\n\nWork Authorizations\nPlease note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship.\n\nEEOC Statement\nDocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.\n\nBackground Screening Statement\nEmployment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.\nApply for this job","company":"Docuware","rawCompany":"docuware","city":"Beacon","state":"NY","isRemote":false,"isActive":false,"createdAt":"2026-04-14T10:51:34.809Z","occupations":[{"code":"41-3091.00","title":"Sales Representatives of Services, Except Advertising, Insurance, Financial Services, and Travel","slug":"sales-representatives-of-services-except-advertising-insurance-financial-services-and-travel"},{"code":"41-9099.00","title":"Sales and Related Workers, All Other","slug":"sales-and-related-workers-all-other"},{"code":"41-4012.00","title":"Sales Representatives, Wholesale and Manufacturing, Except Technical and Scientific Products","slug":"sales-representatives-wholesale-and-manufacturing-except-technical-and-scientific-products"}],"industries":[{"code":"513210","title":"Software Publishers","slug":"software-publishers"},{"code":"561422","title":"Telemarketing Bureaus and Other Contact Centers","slug":"telemarketing-bureaus-and-other-contact-centers"},{"code":"561499","title":"All Other Business Support Services","slug":"all-other-business-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Sales Development Associate","description":"Why should you join?\nDocuWare stands for globally distributed, international teams and an open corporate culture that invites you to help shape it. Would you like to be part of an innovative company whose solutions are digitizing everyday work in a wide range of industries? In that case, we are happy to welcome you to the team.\n#LI-DNI\nYour Responsibilities\nWe’re seeking a Sales Development Associate to serve as the first point of contact for prospective DocuWare customers. In this dynamic and fast-paced role, you’ll leverage your excellent communication and listening skills to deliver high-quality, timely information to leads, while qualifying their interest and integrity. Your efforts will play a crucial part in building our sales pipeline and shaping our marketing strategy.\n\nThis role has a weekly hybrid work schedule and is based out of the Beacon, NY office. This role also requires verbal and written fluency in both English and Spanish.\n\nPrimary Responsibilities:\nExecute targeted outbound calling campaigns to generate qualified leads and schedule appointments for the DocuWare sales team.\nField all inbound phone and email inquiries related to product demo requests or interest in DocuWare solutions, ensuring prospects receive a prompt and enthusiastic response.\nQualify incoming leads for integrity, level of interest, and readiness to engage, then route appropriately—whether to the sales team or to marketing nurture channels.\nProactively reach out to all marketing-generated leads who have self-qualified through scored engagement activities.\nMaintain accurate and up-to-date records in HubSpot and our CRM, ensuring all prospect interactions are logged according to best practices to facilitate effective reporting and follow-up.\nCollaborate closely with demand generation marketing and sales teams to continuously improve lead qualification tactics and understand how your work drives business results.\nProvide real-world feedback to marketing writers and leadership, helping refine messaging and product positioning while shaping DocuWare’s overall go-to-market strategy.\nContribute to weekly and monthly reporting by tracking key performance metrics and lead outcomes.\nManage incoming leads, cross-referencing with existing customer and partner databases to ensure appropriate lead assignment and eliminate duplicates.\nEngage prospects in meaningful conversations to understand their pain points, aligning DocuWare technology benefits to their unique business needs.\nWhat you need to succeed\n2–5 years of practical experience in customer service or a similar role\nProactive, with a passion for direct customer interaction\nStrong analytical skills with the ability to quickly understand customer needs\nExcellent communication skills; fluent in both English and Spanish\nFamiliarity with HubSpot and Microsoft Dynamics CRM is an advantage\nStrong active listening and teamwork abilities\nDemonstrated analytical thinking skills\nWhat we can offer\n$55,000 to $65,000 base pay\nThis is an hourly position with a standard 40 hours work week, Monday to Friday from 8:30am to 5:00pm EST\nDocuWare funds $2,000/$4,000 annually towards single/family HDHP deductible\nYour choice of 4 medical plans (HDHP, EPO, PPO)\nShort Term Disability (100% company paid)\nLong Term Disability (100% company paid)\nGroup Term Life insurance (100% company paid)\n401(K) with company match\n12 annual paid holidays and generous PTO plan\nProfit Sharing\nInternationally growing and well established company\nThorough onboarding & induction period\nTraining and development opportunities\nParticipation in a positive intercultural company culture with an openness to new ideas\nVirtual instructor led fitness offerings.\nAccess to Udemy training academy and Tuition Reimbursement\nFlexible Spending & Dependent Care Accounts\nCompany events and more\nOur Values\nNew ideas are always welcome here.\n\nAt DocuWare, you’ll find an open corporate culture, a wide variety of options for further education and a friendly, informal work environment. We offer creative, self-motivated individuals a diverse, international working environment with plenty of freedom and opportunity for professional development.\n\nYou can find what makes us a unique and rewarding employment experience on Instagram! Check us out at https://www.instagram.com/life.at.docuware/.\nOur application process\n1. Virtual prescreening with a Recruiter to get to know each other.\n\n2. Virtual interview with the Recruiter and Hiring Manager.\n\n3. Use Case Interview of the DocuWare solution.\n\n4. Final in-person interview in the Beacon, NY office.\nYour hiring partner\nAleida C.\nSpecialist People & Culture\ncareers@docuware.com\n\nWork Authorizations\nPlease note that DocuWare Corporation does not sponsor employment visas for this position. Candidates must be authorized to work in the country without the need for visa sponsorship.\n\nEEOC Statement\nDocuWare Corporation is an Equal Opportunity/Affirmative Action Employer (Equal Opportunity Employer/Veterans/Disabled).\n\nAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity/expression, national origin, age, veteran status, disability, or any other protected category pursuant to federal, state or local laws and will not be discriminated against on the basis of any such categories/status. DocuWare values diversity, equity and inclusion and this policy applies to all employment practices at DocuWare. DocuWare is committed to providing reasonable accommodations for qualified individuals with disabilities including, but not limited to, during the application process. Please let us know if you need assistance or an accommodation due to a disability.\n\nBackground Screening Statement\nEmployment is contingent upon a successful completion of a criminal background investigation subject to any federal, state, and local laws.\nApply for this job","datePosted":"2026-04-14T10:51:34.809Z","dateModified":"2026-04-14T10:51:34.809Z","hiringOrganization":{"@type":"Organization","name":"Docuware","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Beacon","addressRegion":"NY","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1c5281c2eef3dad566fabef6"},"url":"https://jobsearcher.com/jobs/1c5281c2eef3dad566fabef6"}}