Sales Coordinator

We're looking for a Sales Coordinator to own the accuracy, completeness, and execution-readiness of our deals. This role is central to our sales process-you'll coordinate cross-functional inputs, validate complex quotes, and deliver clean, audit-ready orders to Operations. What you'll do:Serve as the primary quality gate between Sales and Operations, ensuring every deal is structurally sound before handoffValidate pricing, margins, terms, and contract alignment across quotes and ordersIdentify and resolve discrepancies by coordinating with Sales, Purchasing, Finance, and LogisticsBuild and maintain standardized processes that reduce errors and accelerate deal velocityFlag patterns in deal issues and recommend process improvements What we're looking for:3+ years in sales operations, sales support, sales coordination, deal desk, order management, or a similar cross-functional coordination roleStrong proficiency in CRM systems (Hubspot preferred) and Excel (including lookups, pivots, and data validation)Demonstrated ability to manage competing priorities across multiple stakeholders without dropping detailsExperience identifying root causes of process breakdowns and implementing fixesClear, direct communication style-comfortable pushing back when something isn't rightTech savvy - stays up to date on tools and technology relevant to the roleAbility to pass criminal background histories. This is an in-office role based in Columbus, OH, working closely with the sales team and internal departments. Nice to have:Background in B2B sales environmentsFamiliarity with ERP systemsExperience documenting SOPs or training others on operational workflows Who We Are Shaffer is a family-founded, employee-owned business with deep roots in the arcade equipment distribution and amusement operations space. For decades, we've supported customers in the family entertainment, vending, bar and restaurant, and route operations industries. We are a nationally recognized leader in the arcade industry and operate in an environment that is relationship-driven and genuinely fun. As an employee-owned company, we value ownership, accountability, and teamwork. What We OfferBecome an employee-owner and earn shares every yearCompetitive pay401(k) with company matchMedical, dental, vision, life, and disability insurancePaid vacation and paid holidaysSupportive and collaborative work environment Shaffer is an equal opportunity employer.