{"schemaVersion":"jobsearcher.job.v1","id":"1b97ded15d5f939d18dd53ab","url":"https://jobsearcher.com/jobs/1b97ded15d5f939d18dd53ab","canonicalUrl":"https://jobsearcher.com/jobs/1b97ded15d5f939d18dd53ab","title":"Arborist Training Program Coordinator","description":"ACRT, Inc.Full time RegularCompany:ACRT, Inc.About The RoleThe Training Program Coordinator assists the Training Program Manager from initial inquiry through program delivery and invoicing. The role will include assisting in inventory, materials shipping, invoicing, and customer service. The position requires strong communication skills, attention to detail, and a high level of organization.What You’ll DoProgram Management Serve as the secondary point of contact for customers seeking training solutionsAssist the Training Program Manager in the full lifecycle of training engagements, including proposals, scheduling, delivery coordination, and invoicingAssist the Program Manager in responding to proposals and RFPsAssist in the management of open enrollment training programs, including contract development and site logisticsAssist with self-certification and recertification programs, including eligibility verification, content coordination, and completion trackingSeek feedback from customersCustomer Experience & SupportProvide ongoing support and communication to customers throughout the training processAssist in addressing inquiries related to programs, scheduling, materials, and certificationFacilitate payment collection, including invoicing and credit card processingFollow up on past-due invoices in collaboration with AccountingEnsure timely delivery of certificates and training materials upon completion and payment verificationTraining Operations & AdministrationAssist in scheduling training classes and coordinating logistics with instructors and clientsPrepare, print, and distribute class materials and documentationMaintain accurate and comprehensive training recordsEnter class data, certification details, and invoicing information into internal systemsAssist in submitting requests for CEUs to external organizations (e.g., ISA, TICA)Assist in managing document storage systems for efficient retrieval and complianceInventory & Logistics ManagementMaintain inventory of training manuals and materialsPack and ship materials for classes and customer ordersFulfill e-commerce orders and internal company requestsMonitor inventory levels and coordinate replenishment ordersPerform physical tasks including lifting and moving materials (15–30 lbs regularly)Sales & Cross-Functional CollaborationAssist in coordinating Arborist Training participation in trade shows and conferencesMaintain and assist in managing the online Arborist Training store and promotion codesAssist in collaborating with Accounting, Operations, and other departments to ensure smooth workflowsCertification & Credentialing ManagementGenerate and distribute student certificates upon successful course completionEnsure certification eligibility tracking and documentationAdminister recertification processes, including documentation review and trainer feedbackMust haves:High school diploma or GED requiredTwo (2) years of administrative, customer service, coordination, training support, or related experienceExperience using Microsoft Office applications and database systemsStrong organizational, communication, and time management skillsAbility to manage multiple projects and deadlines simultaneouslyValid driver's licenseNice to haves:Associate degree in Business, Communications, Education, or related fieldExperience supporting training programs, events, or continuing education programsExperience with invoicing, scheduling, inventory management, or records administrationExperience working within the utility, arboriculture, forestry, or vegetation management industryCore CompetenciesAccountabilityCommunicationCustomer FocusAttention to DetailPlanning & OrganizingQualityCollaborationTechnical AcumenBenefitsHealth and SafetyGroup health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Savings Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members RetirementAutomatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match Time OffPaid Vacation Paid Holidays including the day after Thanksgiving and Christmas Eve We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Company: ACRT, Inc.","company":"ACRT","rawCompany":"acrt","city":"Stow","state":"OH","isRemote":false,"isActive":false,"createdAt":"2026-06-26T12:16:06.528Z","occupations":[{"code":"13-1151.00","title":"Training and Development Specialists","slug":"training-and-development-specialists"},{"code":"43-6014.00","title":"Secretaries and Administrative Assistants, Except Legal, Medical, and Executive","slug":"secretaries-and-administrative-assistants-except-legal-medical-and-executive"},{"code":"43-6011.00","title":"Executive Secretaries and Executive Administrative Assistants","slug":"executive-secretaries-and-executive-administrative-assistants"}],"industries":[{"code":"611430","title":"Professional and Management Development Training","slug":"professional-and-management-development-training"},{"code":"115310","title":"Support Activities for Forestry","slug":"support-activities-for-forestry"},{"code":"611710","title":"Educational Support Services","slug":"educational-support-services"}],"jobPosting":{"@context":"https://schema.org","@type":"JobPosting","title":"Arborist Training Program Coordinator","description":"ACRT, Inc.Full time RegularCompany:ACRT, Inc.About The RoleThe Training Program Coordinator assists the Training Program Manager from initial inquiry through program delivery and invoicing. The role will include assisting in inventory, materials shipping, invoicing, and customer service. The position requires strong communication skills, attention to detail, and a high level of organization.What You’ll DoProgram Management Serve as the secondary point of contact for customers seeking training solutionsAssist the Training Program Manager in the full lifecycle of training engagements, including proposals, scheduling, delivery coordination, and invoicingAssist the Program Manager in responding to proposals and RFPsAssist in the management of open enrollment training programs, including contract development and site logisticsAssist with self-certification and recertification programs, including eligibility verification, content coordination, and completion trackingSeek feedback from customersCustomer Experience & SupportProvide ongoing support and communication to customers throughout the training processAssist in addressing inquiries related to programs, scheduling, materials, and certificationFacilitate payment collection, including invoicing and credit card processingFollow up on past-due invoices in collaboration with AccountingEnsure timely delivery of certificates and training materials upon completion and payment verificationTraining Operations & AdministrationAssist in scheduling training classes and coordinating logistics with instructors and clientsPrepare, print, and distribute class materials and documentationMaintain accurate and comprehensive training recordsEnter class data, certification details, and invoicing information into internal systemsAssist in submitting requests for CEUs to external organizations (e.g., ISA, TICA)Assist in managing document storage systems for efficient retrieval and complianceInventory & Logistics ManagementMaintain inventory of training manuals and materialsPack and ship materials for classes and customer ordersFulfill e-commerce orders and internal company requestsMonitor inventory levels and coordinate replenishment ordersPerform physical tasks including lifting and moving materials (15–30 lbs regularly)Sales & Cross-Functional CollaborationAssist in coordinating Arborist Training participation in trade shows and conferencesMaintain and assist in managing the online Arborist Training store and promotion codesAssist in collaborating with Accounting, Operations, and other departments to ensure smooth workflowsCertification & Credentialing ManagementGenerate and distribute student certificates upon successful course completionEnsure certification eligibility tracking and documentationAdminister recertification processes, including documentation review and trainer feedbackMust haves:High school diploma or GED requiredTwo (2) years of administrative, customer service, coordination, training support, or related experienceExperience using Microsoft Office applications and database systemsStrong organizational, communication, and time management skillsAbility to manage multiple projects and deadlines simultaneouslyValid driver's licenseNice to haves:Associate degree in Business, Communications, Education, or related fieldExperience supporting training programs, events, or continuing education programsExperience with invoicing, scheduling, inventory management, or records administrationExperience working within the utility, arboriculture, forestry, or vegetation management industryCore CompetenciesAccountabilityCommunicationCustomer FocusAttention to DetailPlanning & OrganizingQualityCollaborationTechnical AcumenBenefitsHealth and SafetyGroup health plans including medical/prescription, dental, vision and a variety of other coverage options Company paid group life insurance, accidental death & dismemberment insurance, short and long term disability Flexible Spending Accounts or an option for a Health Savings Account with company match Company paid Employee Assistance Program (EAP) for all employees and eligible family members RetirementAutomatic enrollment in the Employee Stock Ownership Plan (ESOP) at no cost Roth or Traditional 401(k) Retirement plan with company match Time OffPaid Vacation Paid Holidays including the day after Thanksgiving and Christmas Eve We are an Equal Employment/Affirmative Action employer. We do not discriminate in hiring on the basis of sex, gender identity, sexual orientation, race, color, religious creed, national origin, physical or mental disability, protected Veteran status, or any other characteristic protected by federal, state, or local law. If you need a reasonable accommodation for any part of the employment process, please contact us by email at hr@acrtinc.com and let us know the nature of your request and your contact information. Requests for accommodation will be considered on a case-by-case basis. Please note that only inquiries concerning a request for reasonable accommodation will be responded to from this e-mail address.The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)Company: ACRT, Inc.","datePosted":"2026-06-26T12:16:06.528Z","dateModified":"2026-06-26T12:16:06.528Z","hiringOrganization":{"@type":"Organization","name":"ACRT","sameAs":"https://jobsearcher.com"},"jobLocation":{"@type":"Place","address":{"@type":"PostalAddress","addressLocality":"Stow","addressRegion":"OH","addressCountry":"US"}},"identifier":{"@type":"PropertyValue","name":"JobSearcher","value":"1b97ded15d5f939d18dd53ab"},"url":"https://jobsearcher.com/jobs/1b97ded15d5f939d18dd53ab"}}